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The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
Ranked #3 of 31 Hotels in Rochester
Certificate of Excellence
Boston, Massachusetts
Level Contributor
303 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 259 helpful votes
“Nice place”
4 of 5 bubbles Reviewed 5 July 2014 via mobile

Very nice hotel with large clean rooms. Rooms unusually big and attractive. Nice lobby and secure free parking. Located in the most trendy area of an otherwise barren downtown. Several nice restaurants nearby like Red Fern.

Stayed July 2014, travelled as a couple
Helpful?
Thank drjeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 22 July 2014
Thank you for choosing The Strathallan and for taking the time to write a review. We are so pleased to hear you had a nice stay with us and we look forward to seeing you again on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

855 reviews from our community

Traveller rating
    621
    159
    40
    19
    16
See reviews for
233
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296
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
udhailiyah
Level Contributor
56 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 bubbles Reviewed 3 July 2014

I enjoyed a very pleasant stay here. The hotel is well located, the rooms are quiet, spacious and clean, the bed very comfortable, the bathroom very practical with good soaps/ shampoos.
The doorman even drove me to the airport on my departure.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank yusuf41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 16 July 2014
Thank you for choosing The Strathallan and for taking the time to write a review. We are pleased to hear your stay was pleasant and comfortable, and that you were able to take advantage of our complimentary shuttle service. We look forward to seeing you again on your next trip to Rochester.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Medford, NJ
Level Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 2 July 2014

We have stayed several times recently at the Strathallan. Each visit was very great. The staff is always warm and welcoming, and the property is very well kept. The breakfast Buffet is lovely and the bar life looked lively. Our suite was great and the views are very pretty from both sides of the hotel.

Room Tip: The East Ave end may be a little less noisy if you open the sliding door for air. But all rooms seem...
See more room tips
  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank FirstClassMedford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 16 July 2014
Thank you for continuing to choose The Strathallan. We are so pleased to hear that all of your visits have been great. We appreciate you taking the time to write a review, and we look forward to seeing you on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, United States
1 review
5 of 5 bubbles Reviewed 2 July 2014

Everyone from the front desk to the restaurant staff at Char were so patient and kind. the rooms were top notch and very clean. The Strathallan was in the perfect location not too far from anything. The room service was very professional and prompt. I'd definitely recommend this hotel to anyone.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 14 July 2014
Thank you for choosing The Strathallan and for recommending us so highly. We have the most amazing staff and are please you found everyone to be so kind and patient. We look forward to seeing you on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
68 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 2 July 2014

Loved just about everything about this hotel. For one it had been forever since I had been to Rochester and never was overly impressed. This trip and this hotel changed my perceptions. The rooms were huge, with a sitting room, bathroom, balcony and bedroom. the lounge seemed to have a great vibe to it. My only real complaint was that I could not get a hot shower the entire time I was there. No matter how long you responsibly let the water run it would never go above luke warm. On the suggestion side, maybe have your rooftop bar open more than Wednesdays. Seems like the Strath is missing a golden opportunity.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank chadavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 14 July 2014
Thank you for choosing The Strathallan and for taking the time to write a review. We truly appreciate all guest feedback. We are happy to hear your perception of our city has changed. We look forward to seeing you again on your next visit to Rochester.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
tampa, florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

this was a beautiful beautiful hotel. I had to say it twice because i never see these kind of hotels on my trips. The location was very nice. The only thing I hated was the elevators were so slow. And the restaurant did not have great service or food for the price.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank mee081224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 12 July 2014
Thank you for choosing The Strathallan. We agree it is a beautiful, beautiful hotel. We appreciate your feedback and look forward to seeing you again on your next visit to Rochester.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buffalo, NY, United States
1 review
5 of 5 bubbles Reviewed 26 June 2014

The rooms were nice and very clean. The beds were comfortable. The shower was very good and the bathroom was very clean.The people at the desk and in the restaurant were very nice and helpful. I ave stayed there before and will continue to stay there when I visit Rochester.

  • Stayed June 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jill J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jayrettberg, General Manager at The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton, responded to this review, 12 July 2014
Thank you for continuing to choose The Strathallan and for taking the time to write a review. We are thrilled to hear your stays with us are excellent and we appreciate you being a loyal guest. We look forward to seeing you again on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton

Property: The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
Address: 550 East Ave, Rochester, NY 14607-2034
Phone Number:
Region: United States > New York > Finger Lakes > Rochester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Rochester
#1 Business Hotel in Rochester
#1 Family Hotel in Rochester
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton 3*
Number of rooms: 155
Official Description (provided by the hotel):
Introducing downtown Rochester’s premier boutique hotel. Perfectly placed at the crossroads of our cultural and business districts, the Strathallan - a DoubleTree by Hilton combines unique access to local highlights with an exceptional level of personal service — all in a setting that brings a history of luxury into vibrant, contemporary focus. ... more   less 
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Also Known As:
Strathallan Hotel Rochester

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