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“Nice choice near Eastman School of Music”

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Radisson Hotel Rochester Riverside
Ranked #13 of 31 Hotels in Rochester
San Antonio
Level Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Nice choice near Eastman School of Music”
Reviewed 13 June 2011

We booked a room with a refrigerator and microwave for three nights to attend our daughter's graduation from Eastman School of Music. We'd stayed previously at the Hyatt and had been very disappointed. This hotel was more expensive than the Hyatt so we thought it would be nicer. Unfortunately, this hotel is very much a conference hotel. The room decorations were not particularly appealing and had a "cold"industrial feel, but the kingsize bed with its adjustable firmness was very nice. Also nice was a chair with a futon. We didn't discover the futon until we'd been there a day because it actually fits under the chair. High speed internet was actually high speed. Menu in the restaurant was limited, but what we ordered tasted great. Service was excellent.
Very convenient to Eastman School of Music.
Negatives: bathroom tub had mold around it. Signage for the hotel is non-existent on the main street, so difficult to find unless you know right where it is. The information notebook in the room was missing many, many pages so was useless.

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
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Helpful?
Thank anneharper1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Buffalo, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 May 2011

Spent the night at the Radisson as part of an anniversary party for my husband's college fraternity. Our "non-smoking" room was so stale-smoke smelling, that we couldn't wait to leave the room in the morning. The scent came home with us and still lingers in our luggage. And, the walls were so thin that we heard EVERYTHING that our neighbors did as if they were right in the room with us. Other friends of our staying at the same hotel had the same experiences. I received a survey from the hotel and noted my concerns. The manager contacted me staying that the "lack of privacy" between rooms is a known concern. On a positive note, the hotel, along with seeing lots of old college friends, added to the nostalgic feeling of being back at college again!

  • Stayed April 2011
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Helpful?
1 Thank Kelly60974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
94 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 8 May 2011

We went back to Rochester and chose the Radisson Riverside. Things have been freshened and the rooms were renovated to a high standard. There is new carpeting everywhere and things are very clean. The heating/cooling system is terrific - effective and completely quiet - noise from this source is common in hotels but not here. There is a good fitness room and flat panel tv with free internet. Weekend parking on the street is free and plentiful. While downtown Rochester seems like a ghost town of parking lots and urban decay, the Radisson is a bright spot. It was much better this time.

  • Stayed May 2011, travelled as a couple
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Helpful?
1 Thank Lesson_learned
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richardbair, General Manager at Radisson Hotel Rochester Riverside, responded to this review, 13 May 2011
Thank you for your comments. The staff and ownership have worked very hard over the past several years to improve both quality of service and product. We are pleased to hear that you enjoyed the fruits of these efforts. We look forward to hosting you during return trips to Rochester.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Lauderdale, Florida
Level Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 27 April 2011

Location is good in downtown Rochester. Some rooms have been slightly updated and others are very antiquated. Some rooms have a microwave and refrig and others do not. Is a 50/50 shot. Bathrooms are old fashioned, small and mildew in the shower area. The sleep number beds are in some rooms and not in others. Personally I find the sleep number beds very incomfortable. Bottom line is there is no consistancy in the rooms and more luck of the draw. Just an average place.

  • Stayed April 2011, travelled on business
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Helpful?
1 Thank TravelGuyFLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
1 review
Reviewed 25 April 2011

After reading the reviews on this hotel I was VERY nervous to stay here with my family; but you can't always go by reviews.
Check in went smooth, Staff was friendly and the room was CLEAN! Also room service was great and very tasty :) All in All it was the best weekend away and the staff went above and beyond.

Room Tip: This hotel was won on Priceline
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  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Redsoxjill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 April 2011

I had my wedding here. Staff was so helpful. Hotel is pretty for downtown Rochester, not many choices. The hotel rate is so cheap, especially for out of towners who are used to higher prices. Food is EXCELLENT! I highly recommend for any type of stay, be it wedding related or not.

  • Stayed December 2010, travelled as a couple
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Helpful?
1 Thank sweetieny2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
295 reviews
284 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 25 January 2011

On PL for 55$. Check in was friendly and efficient. The room was fair sized with 2 queens, fairly new furniture, old CRT TV, decent bathroom, and free internet. The view looked over the river and the skyline, quite nice. Gym was adequate and pool was outside, a bit on the frigid side (still this was July). A kid had a little incident when I was there, and they expelled all swimmers. Parking is plentiful and cheap (4$). Overall, a very good hotel , especially cheap on PL.

  • Stayed July 2010, travelled solo
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Helpful?
1 Thank Lubiere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radisson Hotel Rochester Riverside

Property: Radisson Hotel Rochester Riverside
Address: 120 E Main St, Rochester, NY 14604-1699
Phone Number:
Region: United States > New York > Finger Lakes > Rochester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Rochester
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Radisson Hotel Rochester Riverside 3.5*
Number of rooms: 460
Official Description (provided by the hotel):
Convenient downtown location central to all of Rochester's attractions and businesses. Newly renovated and rebranded, The Radisson Riverside Hotel Rochester offers Legends Bar and Grill onsite, fitness center, business center and free wifi ... more   less 
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Also Known As:
Clarion Hotel Rochester Riverside
Clarion Rochester
Rochester Clarion

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