We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“My Wedding at Radisson Hotel Rochester Riverside”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Radisson Hotel Rochester Riverside
Ranked #11 of 31 Hotels in Rochester
Rochester, New York, United States
1 review
“My Wedding at Radisson Hotel Rochester Riverside”
5 of 5 bubbles Reviewed 22 June 2012

We just wanted to take a minute to thank the Radisson Hotel and their wonderful staff for the great work. We were married here June 9, 2012. We actually started planning April 18, 2012 (only 7 weeks prior to the event). Alison made this process so easy and seamless. It was possibly the easiest event I have planned (and folks I am not easy to impress, I do event planning as part of my job at work). I have received nothing but compliments from my family and friends about the service, the food, location everything. Jeffrey and Allison were so attentive of our needs it was great. Best part was at the end of the night, club sandwiches, champagne and cake waiting in our room. A special thank you to Carli Constable for making me aware of the room availability. I would recommend to anyone planning an event or wedding to give the folks at the Radisson Riverside-Weddings a call. You won't be disappointed... Mr. & Mrs. Angel Torres

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ramos-Torres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Radisson Hotel Rochester Riverside, responded to this review, 3 July 2012
Congratulations on your marriage and thank you for providing a review on your wedding reception that was held at our property. We appreciate your feedback and are glad that your special occasion exceeded your expectations. I am very proud of the efforts of Carli, Allison and Jeffrey and will be sure to pass along your kind words. If we can ever be of assistance in the future, please let us know.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,405 reviews from our community

Traveller rating
    530
    375
    245
    145
    110
See reviews for
330
179
74
565
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (224)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Lewisburg, Pennsylvania
1 review
5 of 5 bubbles Reviewed 22 June 2012

Debbie, our waitress for breakfast, which we usually don't eat in a hotel restaurant, was excellent. She was friendly, but not too friendly. Debbie was able to give us good suggestions about our next destination - best way to get there, things to do, and her personal favorites which we followed and agreed with. That was the best winery!

Jim, head of food and beverage, noticed my husband looking like he needed help in the lobby. He was able to answer the history of Genessee beer for him, continued an informative discussion about other things in Rochester, and treated us well at the bar.

  • Stayed June 2012, travelled as a couple
    • Rooms
    • Service
Helpful?
Thank linda g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Radisson Hotel Rochester Riverside, responded to this review, 3 July 2012
Thank you for providing us feedback on your recent experience at the Radisson Hotel Rochester Riverside. I am glad that both Debbie and Jim took great care of you in Legend’s Restaurant and bar. We look forward to your next visit. Safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 June 2012

Attended a wedding there this past weekend. My fiancé and I had a wonderful time. Front desk was extremely helpful and showed great hospitality. Being in the service industry myself hospitality is always something I look for. The bartenders during the reception were especially excellent as they remembered me by name as well what I was drinking. A+ Visit!

Room Tip: Get one with the riverside view
See more room tips
  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Radisson Hotel Rochester Riverside, responded to this review, 3 July 2012
Thank you for your recent review of our property! We are glad that you enjoyed the wedding that you attended and that our staff provided you with outstanding service! We appreciate your feedback and look forward to your next visit to the Radisson Hotel Rochester Riverside.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Syracuse, New York
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 bubbles Reviewed 6 June 2012

If we could give this zero stars we would. Service was non-existent, food was cold, we were the ONLY ones in the bar and the bartender ignored us........we used to come by after work for happy hours and good food and a friendly atmosphere.....what happened??? Never again. Do not recommend.

  • Stayed May 2012, travelled with friends
    • Value
    • Service
Helpful?
1 Thank brooklynwiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review, 14 June 2012
Thank you for the feedback that you provided regarding your experience at Legend's Bar & Grille! I apologize for your inconvenience. I am disappointed that you were not satisfied with your dinning experience. I have addressed these concerns with our team and I am confident that we will exceed your expectations during your next visit. Please contact me directly so that I may personally make your room reservations the next time you are in town. Safe Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harrisburg, Pennsylvania, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 June 2012

We have been staying at the Radisson for the past 4 years for homeschool conferences and have always enjoyed our stay. This past stay our son left his ring in the shower and had forgotten to grab it. We called the hotel right away and asked if they would check to see if was still there. We received a call back from the head security gentleman named Charlie and he had found it in the tub drain which he so graciously took apart to find. He was very friendly and helpful on the phone. Thank you so much Charlie for your intuition to keep looking and finding our sons ring. I always look closely when we leave so nothing is left behind and could not understand why I did not see it. Now I know why, it was in the tub drain!!! The Radisson is blessed to have such a committed employee. Thank you!!

We also were in need of finding an ATM machine. Being from PA we did not know our way around the city, but we were going to use our GPS and try. Well, we had our van and trailor parked in front of the motel and my husband did not want to lose our spot. A gentleman from the motel was leaving to use the escort van and we asked him if we left with our van if we would still have our spot? He said probably not and offered to drive us to an ATM. We could tell he was in a hurry, but he offered his help. He was very gracious in helping us find and ATM.

Thank you for employees who care about the needs of others and are not just there to "do their job".

  • Stayed May 2012, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Margaret S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review, 14 June 2012
Thank you so much for the feedback that you provided regarding your stay! We are glad that you enjoyed your experience at our property and I am especially proud of Charlie's and the rest of our service team’s efforts! I will pass along your feedback to Charlie and look forward to your next visit to our property!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Central Ohio
Level Contributor
153 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 4 June 2012 via mobile

The personnel at this Raddisson there were sincerely helpful and welcoming. Rooms comfortable and they are currently remodelling rooms. The newer rooms have spacious work areas and lots of outlets, some have refridge. Restaurant in the hotel surprisingly good. Had a chargrilled chicken breast, steamed veggetables and baked potato that was tasty, plus an affordable breakfast, and an accessible bar on premesis. This is a good assest since within the hotel. The only drawback during this stay was the tawdry parking garage and unfortunate downtown surrounds. The conference facilities in the second floor worked well and were comfortable.

Stayed May 2012, travelled on business
Helpful?
Thank Suzichka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review, 5 June 2012
Thank you for the feedback that you provided regarding your recent stay at our property! I am glad that you enjoyed your newly renovated gustrom, found our staff friendly and that you enjoyed the food in Legend's Restaurant. As it relates to the area surrounding the property, we continue to work closely with our hotel security staff and the Downtown Rochester Community to ensure safety and security for all of our guests. We look forward to your next trip to Rochester! Safe Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamburg, New York
Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 4 June 2012

Having limited financial resources. was charged 250 dollars for smoking in the room. call the hotel and they refund our money. took a while to get the money back. and that cost us way more than we saved. the room has scuff marks on the walls, curtains had stains on them that look like somebody blew their nose. we had a great time in the city of rochester that memorial weekend, regardless.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blazroc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review, 5 June 2012
Thank you for the feedback that you provided during your recent stay at our property. We recently became one of the first properties in downtown Rochester to become 100% smoke free. I apologize for the condition of your room and have addressed your concerns with my housekeeping team. We look forward to your next visit to Rochester.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Rochester hotels
0.1 mi away
Hilton Garden Inn Rochester Downtown
0.8 mi away
The East Avenue Inn & Suites
0.1 mi away
Hyatt Regency Rochester
Hyatt Regency Rochester
#22 of 31 in Rochester
3.5 of 5 bubbles 943 reviews
Show Prices
Show Prices
Show Prices
1.1 mi away
The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
2.3 mi away
Hilton Garden Inn Rochester/University & Medical Center
4.8 mi away
Hampton Inn Rochester-Greece
Show Prices
Show Prices
Show Prices

Been to Radisson Hotel Rochester Riverside? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Radisson Hotel Rochester Riverside

Property: Radisson Hotel Rochester Riverside
Address: 120 E Main St, Rochester, NY 14604-1699
Phone Number:
Region: United States > New York > Finger Lakes > Rochester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Rochester
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Radisson Hotel Rochester Riverside 3.5*
Number of rooms: 460
Official Description (provided by the hotel):
Convenient downtown location central to all of Rochester's attractions and businesses. Newly renovated and rebranded, The Radisson Riverside Hotel Rochester offers Legends Bar and Grill onsite, fitness center, business center and free wifi ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Southall Travel, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Radisson Hotel Rochester Riverside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Clarion Hotel Rochester Riverside
Clarion Rochester
Rochester Clarion

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing