We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Stay in Rochester”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Radisson Hotel Rochester Riverside
Ranked #16 of 31 Hotels in Rochester
Grand Island, New York
1 review
“Great Stay in Rochester”
Reviewed 7 April 2014

Thanks to the entire staff at the Radisson. My room was clean and well maintained, the staff was kind and helpful, and breakfast in the restaurant was delicious. I would recommend your hotel to others.

Room Tip: Ask for a river view. There are great views. Also, use the fitness center (it's big)
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cheryl Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review, 8 April 2014
Thank you for your recent Trip Advisor comments! We appreciate your feedback and are glad that you enjoyed your experience! We appreciate your loyalty and look forward to your next visit to Rochester! Safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,440 reviews from our community

Traveller rating
    535
    378
    256
    152
    119
See reviews for
340
186
75
580
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (227)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
2 reviews
Reviewed 31 March 2014 via mobile

Been going to Rochester for years, and this place just keeps getting better. The staff is great, rooms are clean, and you can't beat the location. Overall great property. We will certainly be back again next year.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IceBergey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review, 1 April 2014
Thank you for your recent Trip Advisor comments! We appreciate your feedback and are glad that you enjoyed your experience this past weekend! We appreciate your loyalty and look forward to your visit next year! Safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, ga
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 March 2014

I stayed here for over a week and while the rooms have been updated and the staff is friendly, it's definitely not run with business travelers in mind. Breakfast and/or coffee is not included like it is at most other hotels. Internet barely works and I've been on the help line twice with minimal success. The hotel staff leave carts of work supplies and paint in the hallways at all hours of the day. Also, my room is right next to a service entrance that is left open most of the day. I've seen piled up room service leftovers dumped in this hallway right by my room.

The parking lot is also scary to park in as the spaces are extremely small. I heard of two incidents this week where someone brushed a concrete post trying to park.

The location is good for events downtown but it's just not even close to being ranked with the other business-friendly hotels.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review, 28 March 2014
Thank you for taking the time to share your feedback about your stay at the Radisson Hotel Rochester Riverside. I am so glad that you enjoyed your guestroom and the service that our team provided you during your stay. I am sorry that you did not receive a breakfast with your rate plan. Many of these rate plans are negotiated with the needs of the traveler in mind and I would be happy to see if we can establish a rate with breakfast for future stays at our property. Please contact me directly, and I would be more than happy to ensure that your expectations are exceeded. Safe Travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune, India
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 March 2014 via mobile

Hotel is average for the price the front desk is poor and overall service levels are below average

The breakfast (free) is best skipped

The bar food is decent but overall found the Hyatt across the road much better although slightly expensive

Stayed March 2014, travelled on business
Helpful?
Thank N T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review, 28 March 2014
Thank you for taking the time to share your feedback about your recent stay at the Radisson Hotel Rochester Riverside with the Trip Advisor community. I am sorry for the inconvenience that you experienced during your recent stay. Since our goal is to ensure that all of our guests are 100% satisfied with their experience, please reach out to me directly the next time you visit Rochester and I will personally ensure your expectations are exceeded.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thane, India
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 March 2014

Spent one night during our visit to Niagara falls. The rooms are big with very comfortable bedding. Nice bathroom and most important you will get wi-fi, TV & electric kettle with Coffee / Tea sachets, which energizes you after a hectic day.

The hotel is located in the heart of city. We could not get time to explore the downtown, as we arrived late from Thousand Islands, but I guess you can spend a day in Rochester.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Spark80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review, 25 March 2014
Thank you for the feedback that you recently provided through Trip Advisor! We are glad that you had a nice stay and that you found our newly renovated guest room comfortable! We truly appreciate your feedback and look forward to your next trip to Rochester! Safe Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, New York
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 March 2014

We stayed at the Radison for the St Patrick's day weekend celebration and parade. The accommodation were very good, room nicely decorated and clean. Plenty of towels, supplies etc. Beds were very comfortable. Was pretty quiet even given the large crowds in the hotel because of the parade and parties. Would stay again!

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Glen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review, 25 March 2014
Thank you for your recent Trip Advisor comments! We appreciate your feedback and are glad that you enjoyed your experience during the St. Patrick’s Day parade weekend! We appreciate your loyalty and look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
1 review
Reviewed 23 March 2014

We needed a last minute reservation over the winter and the Radisson in Rochester came through with a great room! It happened to be a weekend of a major concert just a few blocks away and they couldn't be more accommodating to us. The hotel has a lively lobby scene and is just steps from the places we wanted to be (Dinosaur BBQ and Blue across Arena)

Next time we are in Rochester this will be our first choice.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rhodesian444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelMarsch, General Manager at Radisson Hotel Rochester Riverside, responded to this review, 24 March 2014
We appreciate your recent comments that were posted on Trip Advisor! We are glad that you had a nice stay and enjoyed your experience. It is our goal to be positioned as the hotel of choice among our guests. We appreciate your loyalty and look forward to your next visit to Rochester. Safe Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Rochester hotels
0.1 mi away
Hilton Garden Inn Rochester Downtown
0.1 mi away
Hyatt Regency Rochester
Hyatt Regency Rochester
#26 of 31 in Rochester
1,013 reviews
0.8 mi away
The East Avenue Inn & Suites
Show Prices
Show Prices
Show Prices
0.1 mi away
Holiday Inn Rochester Downtown
1.1 mi away
The Strathallan Rochester Hotel & Spa - a DoubleTree by Hilton
4.8 mi away
Hampton Inn Rochester-Greece
Show Prices
Show Prices
Show Prices

Been to Radisson Hotel Rochester Riverside? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Radisson Hotel Rochester Riverside

Property: Radisson Hotel Rochester Riverside
Address: 120 E Main St, Rochester, NY 14604-1699
Phone Number:
Region: United States > New York > Finger Lakes > Rochester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Rochester
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Radisson Hotel Rochester Riverside 3.5*
Number of rooms: 460
Official Description (provided by the hotel):
Convenient downtown location central to all of Rochester's attractions and businesses. Newly renovated and rebranded, The Radisson Riverside Hotel Rochester offers Legends Bar and Grill onsite, fitness center, business center and free wifi ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Southall Travel, Ebookers, Travel Republic (UK), Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Radisson Hotel Rochester Riverside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Clarion Hotel Rochester Riverside
Clarion Rochester
Rochester Clarion

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing