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“NOT TOO CLEAN”

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Hampton Inn Rochester-Greece
Ranked #4 of 29 Hotels in Rochester
Certificate of Excellence
Glovesville, United States
1 review
“NOT TOO CLEAN”
Reviewed 14 May 2014

Cleanliness not a strong feature! Pool host birthday parties for young children. Too small of a space to have a bunch of screaming kids at 9pm. Hot tub looked small but could not enjoy it, it was broken.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Michelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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560 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
2 reviews
Reviewed 8 May 2014

Hotel was very clean and quiet. Brandon at the front desk was a pleasure to deal with very helpful and knowledgeable of the area. Very nice lobby area that allowed us to visit with other family members. We had a great time lots of shopping and restaurants near by.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank 492cristig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lsheremeta, Manager at Hampton Inn Rochester-Greece, responded to this review, 2 June 2014
I am pleased that you enjoyed your stay and were able to visit with your family. I will pass along your kind comments to Brandon he truly is an asset to our team.
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Mexico, United States
Level 2 Contributor
6 reviews
6 hotel reviews
Reviewed 30 April 2014

Our family of 3 adults (which included a 84 year old retired Home Ecc. teacher.) and 3 well behaved Yorkie terriers had a pleasant stay... The staff was outstanding... If we had any questions, the staff was always pleasant and ready to help... We asked them for trip information to local attractions and restaurants and they printed out directions for us.. For us this was return visit because we enjoyed the hotel and area. At the first visit, we mentioned that we usually travel with our dogs. Your staff told us that the hotel did accept dogs. We said that we would be back. Our second visit was as good if not better than the first since we had our pets with us.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Robert G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nsweazy1, Director of Sales at Hampton Inn Rochester-Greece, responded to this review, 6 May 2014
Thank you for taking the time to share your experience while a guest at Hampton Inn Rochester North. I am so pleased your family ( including the 3 very well behaved Yorkies) enjoyed your stay. As I know I personally enjoyed my conversations I had with you during your stay, plus being able to have a Dog Gone Good time meeting your yorkies, I thank you for returning to us. As a pet lover myself, and on behalf of the entire staff, your pets are like family and will always be welcomed and treated as such when at Hampton Inn Rochester North. We look forward to your next visit.

Yours in Hositality,

Nancy Sweazy
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Severn, Maryland
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 29 April 2014

This is the second time, I've stay in this particular hotel, the room was very clean, the bed extremely comfortable. The staff were very courteous and friendly. I will definitely go back there next year.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank gloriag884
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nsweazy1, Director of Sales at Hampton Inn Rochester-Greece, responded to this review, 30 April 2014
Thank you for your kind comments about your stay at Hampton Inn Rochester North. We have a great team of staff that not just demonstrates high quality of customer service daily, but they go above and beyond to exceed every guests expectations. We look forward to your return to our hotel again soon.

Yours in Hospitality,

Nancy Sweazy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wappingers, United States
Level 4 Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 21 April 2014

Nice, clean hotel with great breakfast options, beautiful lobby, snacks, tea, coffee, hot chocolate all day and evening and free newspaper. The staff was friendly and welcoming. We had a problem with some outside noise and the manager and host were very helpful. This hotel is in a nice location and is well worth the money!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Susan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nsweazy1, Director of Sales at Hampton Inn Rochester-Greece, responded to this review, 22 April 2014
Thank you for taking the time to share your experience while a guest at Hampton Inn Rochester North. I look forward to sharing your comments with the entire staff. Our staff takes great pride in providing a great stay experience for every guest, every day, every stay. I glad you were a part of that. Thank you for choosing Hampton Inn Rochester North as your hotel while in the area. Please come visit us again soon.

Yours in Hospitality,
Nancy Sweazy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York, United States
1 review
Reviewed 17 April 2014

We always stay at Hampton Inn's when we travel to different states. The staff is always friendly, the rooms are always clean and the continental breakfast is great. The kids enjoy the complimentary hot chocolate and cookies.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Sharon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nsweazy1, Director of Sales at Hampton Inn Rochester-Greece, responded to this review, 21 April 2014
Thank you for sharing your comments about your stay at Hampton Inn Rochester North. I amn so happy to hear you enjoyed your stay with us. We look forward to having you return soon.

Sincerely,

Nancy Sweazy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 14 April 2014

Has a pool and a jacuzzi, but it is the service that made a great impression. Loved it during my brief stay at the hotel. There is also a shuttle from the airport to the location, but I didn't get to use it. Very close to major freeways, as well, and there is a shopping center nearby (although not really at walking distances during winter).

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank 521sharathg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nsweazy1, Director of Sales at Hampton Inn Rochester-Greece, responded to this review, 21 April 2014
Thank you for taking the time to share your experience as a guest at Hampton Inn Rochester North. We are always trying to not just meet our guest’s expectations, but we try to exceed them. Customer Service is a daily focus for our team and I am so happy to be able to share your comments with the staff. We look forward to having you return again soon so if we can assist in making any arrangements for you, please just contact us directly for it would be our pleasure to do so.
Sincerely,

Nancy Sweazy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Rochester-Greece

Property: Hampton Inn Rochester-Greece
Address: 500 Center Place Dr, Rochester, NY 14615-4014
Phone Number:
Region: United States > New York > Finger Lakes > Rochester
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Rochester
#3 Family Hotel in Rochester
#3 Romantic Hotel in Rochester
#5 Business Hotel in Rochester
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Rochester-Greece 2.5*
Number of rooms: 117
Official Description (provided by the hotel):
The vibrant city of Rochester, on the southern shore of Great Lake Ontario, is home to the Hampton Inn hotel. Conveniently located in Rochester-North just 10 minutes from downtown, the Rochester hotel is 5 minutes from Lake Ontario and 7 miles from the Greater Rochester International Airport.While staying at our newly renovated hotel, you'll enjoy a complimentary Deluxe Hot Breakfast Buffet each morning to include waffles and scrambled eggs, an indoor heated swimming pool and whirlpool spa, a newly renovated fitness center, complimentary wireless high speed internet access, microwaves and refrigerators in every room. All this and world class service to make your stay with us a memorable one. The Hampton Inn Rochester North is close to all the things to do and see in Rochester including the Strong Museum and Science Centre. The George Eastman House International Museum of Photography offers a collection of photography unmatched in the Western world. Rochester Broadway Theatre League offers live touring productions while wine buffs can venture to the Finger Lakes Region for winery tours. Popular Rochester restaurants are nearby the hotel in Rochester as is shopping at the Greece Ridge Centre Mall. Outdoor enthusiasts can enjoy one of the many Rochester parks or a round of golf at some of the best private and public courses in upstate New York, home to several PGA and LPGA events. Just 90 minutes east of Niagara Falls and even closer to the beautiful Genesee Valley, the hotel in Greece NY offers an ideal location to discover all that Rochester has to offer. Just minutes from Greater Rochester International Airport and within walking distance to nearby restaurants, and direct access to a beautiful 7 mile walking/jogging path, Hampton Inn Rochester North is conveniently located off the I-390 expressway as well as the main thoroughfare, route 104 making it easy to get anywhere around Rochester. ... more   less 
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Also Known As:
Hampton Inn Rochester North Hotel Rochester
Rochester Hampton Inn

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