We were greeted by a welcoming smile (Matt-the assistant manager). He asked if we have ever stayed there before, we said no so he showed us the demo room. It was cool because he went out of his way to make sure we were happy with the rooms they offered. Then he asked what floor we wanted. He gave us our keys and told us that if we needed anything do not hesitate to ask. He went above and beyond any other hotel customer service rep that I have encountered. The room was perfect. It came with a mini kitchen and table also with feather pillows. We couldn't have asked for a better customer experience or hotel visit.
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- Also Known As:
- Extended Stay America Rochester - Greece Hotel Rochester
- Extended Stay Rochester
- Extended Stayamerica Rochester Greece
- Rochester Extended Stay