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“Customer service is above excellent!”

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Hampton Inn & Suites by Hilton Rockville Centre
Certificate of Excellence
Reviewed 2 July 2014

The staff are available to assist and never make you feel like you are imposing (even when you are computer challenged). Rooms are immaculately clean. Beds are super clean and comfortable. They make you feel like family and welcomed in after a long tiring day, very professional staff.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hampton
Thank Lois M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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448 - 454 of 612 reviews

Reviewed 16 June 2014

I hadn't been out on Long Island for many years before this trip. This location was good as I had a meeting in Rockaway first thing the next morning. Be sure to plug it into the GPS as it is a little tricky to get to. Once there, very good.

Based on the layout, it was probably some other brand of hotel but it is fine as a Hampton Inn.

Nice breakfast layout. I needed some copies made of receipts and they helped out with those. Business Center also was working fine to print off some documents.

Room Tip: It is an atrium layout. Can't go wrong with any of the rooms.
See more room tips
  • Stayed: June 2014, travelled on business
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Thank ontheroadagn7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

Make sure you get good directions to the hotel from the staff and don't just rely on your GPS. This is a great hotel - great service - great breakfast (loved the waffles and bacon). I went with my family and there was something on the buffet for everyone. The room was clean and I could actually sleep in the bed. Some beds are just too soft - this one was good. I would highly recommend. Also go for the Italian takeout or eat in restaurant - best chicken parm my husband said he'd had in couldn't remember when!

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hampton
Thank Susan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2014

Stayed six nights for business and received outstanding value, hospitality and comfort. Everyone went out of their way to accommodate and location is ideal w/ many good restaurants in walking distance, train near by, etc. Highly recommend.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Hampton
Thank Cbredar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2014

This hotel is a must-stay for families with children! It is very accessible, clean and roomy. Children will love the open floor plan of the open lobby and eating area for play and exercise. The staff is friendly, courteous and goes out of their way to make your stay enjoyable.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hampton
Thank Evan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

We have stayed at several Hampton Inns and made it our first choice.This was the worst.
Checked in forth forth floor ice machine out order went to third floor ice machine out of order?
Question, if out of order or just turned off. ice machine did work on second floor. Desk staff acted like that they didn't know they were not working
Friday night in lobby waiting for ride family checking a child wanted a cookie staff took cookie basket put it in the office out of sight, could not believe that.
Saturday leaving room, house cleaning lady near room, informed her we would be out of room she replied she would do it next returned around 9 PM, room not cleaned, nothing.
Another item which was the most rude example of management one could experience a reservation for another room the husband was sick during night and the morning, over 2 hours away in PA informed desk, we needed to cancel the reservation for that room and they said would have to talk to mgr. She, Cristina Velez came on Sunday called her she, said she would look into it and call back, she never called back, tried calling several times she was in the office would not answer the phone. So we were charged the full room rate? One of the complaint phone staff , Dorthy, said even if he had died would still have to have paid the room rate.
Looking on line seems to be inconstant policy one hotel and another
We will never stay at rockville hampton again, and have lost much if our interest in all Hampton Inns

  • Stayed: May 2014, travelled with family
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3  Thank George C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2014

We stayed 6 nights outside New York City near the Long Island Railroad Station in Rockville Centre at the Hampton. We could walk to terrific restaurants, grocery store, drug store, and the safe elevated train station into the Pen Station in the city a 40 minute ride away. { Just remember to look for the Babalon Train return.} We felt very safe returning to the Rockville station and walking to the hotel after midnight broadway musicals. The room was clean, modern, and comfortable. The whole staff was warm, welcoming and helpful. Breakfasts were fabulous. The small, private free computer and printer room was easy to access your emails and print boarding passes for our JFK flight home. We felt very pampered, safe and happy!

  • Stayed: May 2014, travelled with friends
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1  Thank karin h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites by Hilton Rockville Centre

Address: 125 Merrick Rd, Rockville Centre, NY 11570-4709
Phone Number:
Region: United States > New York > Long Island > Rockville Centre
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Rockville Centre
Price Range: £122 - £190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites by Hilton Rockville Centre 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
Take a break at the beautiful Hampton Inn & Suites Rockville Centre hotel, right in the heart of Long Island business areas. Plenty to explore nearby, from stunning beaches and shopping outlets to world-class golf courses. Our hotel is a 5 miles from the 6.5-mile-long beach at Jones Beach State Park. Drive a short distance to Bethpage State Park, home to hiking and biking trails and cross-country skiing. Stay in this comfortable, modern 121-guest room hotel in Rockville Centre, NY with a fully equipped business center and fitness room. Reserve one of our guest rooms or suites featuring king-sized or queen-sized beds, and a 37-inch flat-screen TV . Plan your schedule using the comfortable desk and workspace or a plush sofa bed. Host a celebration or conference in our events room—with planning staff on-hand to help you quickly organize a gathering. You’ll always get the complete package of amenities, a clean and fresh Hampton bed® to free WiFi access and free hot breakfast! ... more   less 
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Also Known As:
Hampton Inn And Suites Rockville Centre
Hampton Inn & Suites Rockville Centre Hotel Rockville Centre
Hampton Inn Rockville Centre
Rockville Centre Hampton Inn

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