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Holiday Inn Express & Suites Salamanca
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Reviews (218)
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All reviewsantique mallwarm poolbreakfast ladyhi expressfree shuttle to the casinoeggs and sausagenearby casinoshuttle buscasino hotelmin drivegreat place to stayhot tubvery nice staycomplimentary breakfastnon smokingseneca allegany casinocomfortable room
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Reviewed 6 July 2014

The hotel was clean and rooms were comfortable. Breakfast choices were different and delicious. Cinnamon buns, making your own pancakes and many other choices. Staff very friendly and helpful. We especially enjoyed Bobbie Jo who was very personable, friendly and gave us thoughts and recommendations on the area. Chris and Raquel also friendly and helpful. Though I did not get the name of the man on the morning shift, also received a good morning and how was your night?
Excellent staff.

  • Stayed: July 2014, travelled with friends
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Thank Sue0501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruth Ann Z, Manager at Holiday Inn Express & Suites Salamanca, responded to this reviewResponded 21 July 2014

Thank you Sue M so very much for your review. We work hard every day to ensure our guests have a wonderful stay and it seems that we surely made your stay a nice one. Our breakfast is delicious and has so many items that you just want to taste every one. So glad that you enjoyed and hopefully you got some time to spend in our indoor pool/whirlpool and that you had time to take in some of the sights in our area. There is alot to do in the Salamanca area and we hope that you will come back soon to take more of it in. We look forward to welcoming you again soon. Please take care and Stay Smart-Stay with Us! The Holiday Inn Express Team-Salamanca, NY

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Reviewed 27 June 2014

I have to agree with most of the reviews on this hotel. It's clean and the staff is friendly. But it is only a Holiday Inn Express. While it's not a five-star resort hotel, it does have the most important part things. A clean facility, clean room and comfortable bed, at a reasonable price.

It's about a mile or less to the Seneca Allegany Casino and they run a shuttle service back and forth so you can relax over there with a few adult beverages and not have to drive back.

Of course they have the standard Holiday Inn Express free breakfast fare every morning. If you are in this area and need a place to stay, I highly recommend this hotel.

  • Stayed: June 2014, travelled on business
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1  Thank KenS9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruth Ann Z, Manager at Holiday Inn Express & Suites Salamanca, responded to this reviewResponded 30 June 2014

Thank you, KenSR for your kind words about your recent stay in Salamnaca NY. We work hard every day to keep our hotel clean and fresh so that every time you visit you can expect everything will be to your liking. We are not perfect but we do try hard and we sure are happy when our guests enter our doors, so you can expect us to be friendly every time! We look forward to your next visit and hopefully you would have time to see what all our area has to offer which in part is the Allegany State Park with miles and miles of beautiful scenery and wildlife as well as there is canoeing, boating, swimming and a brand new restaurant or take a picnic lunch. We also have the Amish Trail which is a fun adventure for all. The Zippo Lighter museum and many other wonderful places in which to enjoy your time in the Allegany Mountains region. Take care and hope to see you again soon. Stay Smart...Stay with Us. The Holiday Inn Express Team in Salamanaca, NY

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Reviewed 22 June 2014

I've never stayed in a hotel where I couldn't find anything wrong. Everything was perfect. The rate was nearly double based on the 'supply and demand' hotel philosophy (big concert at the casino) unfortunately but I understand the business. You can even walk to the casino or take the shuttle. Perfect hotel.

Room Tip: Only 2 floors but all rooms have a nice view. And no sales tax. Ask for AAA rate; that saved me about $14.
  • Stayed: June 2014, travelled as a couple
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1  Thank Shannon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruth Ann Z, Manager at Holiday Inn Express & Suites Salamanca, responded to this reviewResponded 24 June 2014

ShannonJ, we are tickled pink that you enjoyed your stay with us. Everyday we work hard to keep our lovely hotel clean so that every time you visit, it is always clean and fresh. Our pillows are wonderful as well as our beds. They surely make for a great nights rest. We cannot thank you enough for your kind words and we just know that when you travel our way again, that we will anxiously await your arrival. We love seeing our new friends come back time and time again and we know that we will see you again soon. Take care. Stay Smart--Stay with Us! The Holiday Inn Express Team-Salamanca NY

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Reviewed 29 May 2014

This is one of the cleanest hotels we've ever stayed at inside and out; better than some other 5 star resorts. Fresh, comfortable room, choice of firm or soft pillows. SPOTLESS bath! Housekeeping is fabulous and the staff was helpful and friendly. Great breakfast in a spacious room. Pool and whirlpool were great and well maintained. Shuttle to the nearby casino ran on time and is very convenient. Overall, this hotel ranks in the top 5 that we have ever stayed at throughout the entire country! You will love it.

  • Stayed: May 2014
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Thank Diane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruth Ann Z, Manager at Holiday Inn Express & Suites Salamanca, responded to this reviewResponded 30 May 2014

Hello, Diane. Thank you so very much for your enthusiastic review. We try every day to ensure our hotel is virtually spotless inside and out so that when you visit us everything is to your liking. Our breakfast is delicious and we just added more healthy choices for everyone. We hope you got time to enjoy the pool and whirlpool as they sure make time spent very enjoyable and relaxing.
We hope to see you again soon as we will be ready to welcome you back to a bit of home away from home. Stay healthy and safe...till we meet again. The Holiday Inn Express Staff in Salamanca, NY

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Reviewed 24 May 2014

I have nothing but positive comments about this hotel. Upon arrival, we were enthusiastically greeted and quickly checked in. Staff was helpful on recommending a restaurant for dinner. Our room was spotlessly clean and quiet despite being next to the stairs. The air conditioner did not make noise or wierd sounds, ran all night at a quiet, steady, relaxing hum. I would highly recommend this hotel. They know how to do quality even though there is little competition to keep them on their toes.

Room Tip: If you want to use the pool or fitness room, both are located on the right side of the complex.
  • Stayed: May 2014, travelled with family
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Thank Cindy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruth Ann Z, Manager at Holiday Inn Express & Suites Salamanca, responded to this reviewResponded 30 May 2014

Thank you for letting us know that you enjoyed your stay with us. We surely enjoyed having you and are very happy that we did the job we strive to do and that is make everyone's stays very comfortable and enjoyable. We hope that you come stay with us again as we look very forward to welcoming you back! Until we meet again, please stay healthy and safe. The Holiday Inn Express Staff, Salamanca, NY

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