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“Anniversary getaway!”

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Seneca Allegany Resort & Casino
Ranked #2 of 3 Hotels in Salamanca
Certificate of Excellence
Reviewed 4 December 2013

Free room and free tickets to ShaNaNa Christmas Concert...Who could ask for anything more!!
Great Anniversary celebration. Nice, comfortable, quiet room and my hubby, like I said, who could ask for anything more??

Room Tip: All rooms are just about the same except for corner suites which we've also spent time in before...
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  • Stayed: December 2013, travelled as a couple
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2  Thank pat183
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this reviewResponded 11 December 2013

Sounds like the gifts came early, pat183. Thank you for spending your anniversary weekend with us--and Sha Na Na!
Happy holidays,
M

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414 - 420 of 657 reviews

Reviewed 29 November 2013

Seneca Allegany Casino & Hotel is a wonderful place. Very nice and clean. The hotel rooms are very nice. We have stayed at this hotel many times and always have a wonderful stay. I only have one small complaint and that is the hotels new pillows. They are the worst pillows I have ever had in a hotel. If you are one who is picky about your pillow, I high recommend bringing your own. We ordered room service breakfast which came right on time and was very good. We also ate at their buffet which was great for a buffet. The casino is always well staffed and a large variety of gaming always available. The indoor pool area is very nice. The entire facility is nice, neat and clean. There are several dining options available as well. I highly recommend this hotel and casino.

Stayed: November 2013, travelled with family
1  Thank LFSAHWY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2013

i go there quite often, and i just love it there, but i've complained over and over as i see and hear other people do. they changed the pillows and the new ones are terrible and i mean terrible. when you complain they give you no other options...so now we drag our pillows from home, please please bring back the good pillows..

Stayed: November 2013, travelled as a couple
2  Thank ljm275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this reviewResponded 11 December 2013

Hi, ljm275. Thank you for your loyal visits and feedback. When we updated our bedding, we switched to from a standard sized pillow to a larger queen but made sure to keep the same brand and style. We also provide an additional hypoallergenic pillow in each room, though I understand that your own pillow is undoubtedly the most comfortable of all. Please give me a call the next time you visit and I'd be happy to figure out some options to ensure your comfort.
Sincerely,
M

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Reviewed 9 November 2013

Stayed here last night and let me say that this is an authentic experience like no other! Beautifully appointed and thoughtfully laid out, friendly staff, good food, reasonable prices and easy to navigate and you feel at home. WOW! I am totally impressed by the food quality both at the all night and sit down restaurants, real chef quality food even at the breakfast buffet the bacon and eggs were a step up from normal buffet, the meats were perfect. The room was quiet and comfortable, with thoughtful spaces for your things. You feel at home all the way around and I can't wait to go back. Great music in the lounges too!

  • Stayed: November 2013, travelled with friends
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1  Thank Wayne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this reviewResponded 11 December 2013

wow Wow WOW! Thank you, Wayne W! You summed us up with one word -- AUTHENTIC. I can't wait to share your comments with our entire team and I speak for all of us when I say how much we love what we do in making your experience a success.
Happy holidays, Wayne!
M

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Reviewed 6 November 2013

This was a very relaxing area for us. We came to see a concert not to gamble but we did gamble a bit. The $20 credit for becoming a member was a nice perk. We were surprised at how reasonable the drinks were at the bar. The casino was small compared to the ones we have been to before in AC and CT. It was clean and everyone was friendly. The non-smoking area is tiny and there isn't much in the way of table games. The event center was a ballroom turned concert area and you can't bring drinks in, even water, which was a bit odd but workable for a short show. There isn't a lot right in the immediate area so plan activities ahead of time before making the trip out to make sure the location is what you want. The buffet we thought was awful. The food had no flavor, the lines were long and the service wasn't great. The restaurant upstairs was better.

  • Stayed: November 2013, travelled as a couple
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1  Thank Kallista81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this reviewResponded 11 December 2013

Thank you, kallista81, for choosing Seneca Allegany Casino & Resort. I appreciate you taking the time to post your review and feedback. Sounds like we got most of it right with your stay, but please contact me directly the next time your travels bring you to the area as I would love the opportunity to improve upon your experience.
All the best,
M

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Reviewed 6 November 2013

We had a suite on the 11th (top) floor which made the view to die for!! The food, gaming, staff and service were excellent. I would go again in a second. You don't have to leave to property to be entertained. When in the valet brought our car around, she had the heated seats on so we were comfortable on the way home.

Room Tip: Higher the better view!
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  • Stayed: November 2013, travelled as a couple
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Thank scb930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this reviewResponded 11 December 2013

From any direction, we offer unforgettable views, great dining and exciting action. Thank you, scb930, for your wonderful review from high atop the 11th floor! We truly appreciate you making us your #1 resort destination in Western New York!
Best wishes,
M

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Reviewed 27 October 2013

This hotel is really great! Friendly staff, fun pool, and the Spa is to die for. I try to visit as often as possible (about once a month). I count the days for the next visit.
I always eat Thunder Mountain. The food is good and they have a good variety .

Room Tip: get a room near the elevator non-smoking
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  • Stayed: October 2013, travelled with friends
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Thank skylite1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc P, Vice President of Resort Operations at Seneca Allegany Resort & Casino, responded to this reviewResponded 11 December 2013

Very few experiences can match the pampered bliss of our relaxing spa. Thank you, skylite1, for sharing your kind words about the resort and especially our staff of dedicated team members. We take great pride in providing AAA Four Diamond luxury service and we're thrilled to be your anytime fun and relax destination resort and casino getaway.
All my best,
M

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Additional Information about Seneca Allegany Resort & Casino

Address: 777 Seneca Allegany Blvd, Salamanca, NY 14779-1377
Region: United States > New York > Salamanca
Amenities:
Bar / Lounge Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Salamanca
Price Range: £44 - £244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Seneca Allegany Resort & Casino 4*
Number of rooms: 413
Official Description (provided by the hotel):
Seneca Allegany Resort & Casino is home to one of the most impressive hotels in Western New York, awarded AAA Four Diamond certification for every year since 2005. On 11 levels of pure luxury, each of our 413 rooms and suites feature upscale amenities, including pillow-top beds, oversized showers, flat-screen TVs, Internet access and more. Make a splash in our relaxing indoor pool, unwind as you soak in our steamy whirlpool, or get your heart pumping in our state-of-the-art workout facility. ... more   less 
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Also Known As:
Seneca Allegany Hotel Salamanca

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