We stayed 3 nights prebooked for us by our company and stayed one night on our own. Our room was quiet even though we faced the road, although we kept the AC fan going. The bed was very comfortable.
We did not have any soap or shampoo when we checked in and had to go to the office to get it. We opted not to have cleaning done on the first three nights we stayed, but on the fourth, decided to have fresh towels and linens. We forgot, however, to put the card on the bed for fresh linens, and thus we never got any. We did get fresh towels and the missing soap, shampoo and conditioner. There was some sand along the edge of the tub on the floor that was there when we checked in and was still there after our room was cleaned. Also, someone's bath scrub was hanging on the inside of the shower curtain on one of the hooks. Perhaps it is still there.
The staff was pleasant and helped us with any questions.
It would be nice to have breakfast included, but the nearby restaurant was good.
We did not use the pool, but others in our party did. It was nice to sit by the pond in the evening.
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- Also Known As:
- Best Western Mountain Lake Hotel Saranac Lake
- Saranac Lake Best Western
- Best Western Saranac Lake New York