My wife and I were in Saratoga for her 35th college reunion. The two of us have been attending the reunions since the mid 80's and have stayed at a number of different hotels over the years. The location of the hotel is great. You are located one block off the main drag (Broadway) where most of the shopping and restaurants are located. On Saturday mornings there is a fabulous farmers market just across the street. The hotel's complimentary breakfast: eggs, sausage, bacon, make your own waffles etc. was a treat, and breakfast opened at 6am. What made me write this critique was the friendliness of the staff. When we arrived in our room, my wife called down to the front desk to request some down pillows. Within 5 minutes, a young man arrived at the door with a cheerful smile and dropped off the pillows. We saw him later in the day washing some windows, again with a big smile and a sincere "hello again". Little things like that impress me. So hats off to Nancy Langford, the GM and Joe Sandagato, the Food and Beverage Mgr. for delivering top shelf service. My wife and I will certainly be back.
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