My husband and and I stopped by after our trip to the Adirondacks. We wanted to experience the famous springs. It was housed in a very old building that had its heyday in the 30's. It appeared clean and we were greeted warmly. We were led to a very tiny overcrowded locker room and then to our therapy room by am woman we explained everything. We had a relaxing soak in a warm tub of brownish, bubbling, mineral water in a private room. The room was a cross between an institution and the hotel in The movie "The Shining." I had a 30 minute message in the same room.
It was pretty good, but I have better. When we went to check out a woman named Kay was at the desk. She had a bad attitude from the start. She kept insisting we tip the woman who led us to the room. I had an envelope for her which was in the room and put $ in for my husband and me. She snapped that we had to put it in some box around the desk which I did not see. She really ruined the whole experience for me. She was also rather rude to my husband.
The experience was enjoyable overall, but don't go on a weekend or holiday. The entire area was extremely crowded. It's fun to find all the natural drinking fountains and shop or have lunch downtown while you are there.
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