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“Nice place in the middle of everything”

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Saratoga Downtowner Motel
Ranked #12 of 32 Hotels in Saratoga Springs
Certificate of Excellence
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Nice place in the middle of everything”
3 of 5 bubbles Reviewed 25 September 2011

Hotel is nice, walking distance of the main stores and restaurants. Rooms are clean, pool is working on some hours and has some construction. Plastic under sheets may keep the beds clean but is kind of freak. Fresh stuff for breakfast but only carbs. Noisy people next to our room (laughing women). People of front desk were friendly. One thing about the city, if you go by bus or train make sure you check the taxi numbers at the train station because when we arrived there were none for about an hour.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bassplaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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383 reviews from our community

Traveller rating
    145
    156
    45
    23
    14
See reviews for
94
133
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42
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (117)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
New England
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 10 September 2011

We stayed for 1 night during racing season and loved it.
The front desk was great. Great restaurant recommendations.
We will go back!

  • Stayed September 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank WallyNH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farmingdale, New York
1 review
5 of 5 bubbles Reviewed 10 September 2011

If you want the true (and frankly best) Saratoga experience this is the place to be. The location is amazing as it sits right in the heart of Broadway - walking distance to all of the great restaurants, shopping, Congress Park, and even the track.

My family and I have been coming to Saratoga for the past 15 summers and the Downtowner is always our destination. The Downtowner offers a relaxed and hospitable setting. The staff here is amazing and it is honestly the highlight of our summer.

Stayed September 2011, travelled with family
Helpful?
Thank rcatrone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newburgh, New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 September 2011

This is an older motel but very clean. The staff was extremely friendly as it is a family owned establishment. I enjoyed the pool--it was perfect for swimming laps!

  • Stayed September 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank liket0havefun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Highland, New York
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 4 September 2011

I am posting this because I have read the many reviews listed for this hotel.I also have read the post from the manager in response to some of the reviews.Yes,at one time this was rated as a great place to stay.Over the last 17 years I have stayed here many times and I have watched as it has deteriorated.My last visit was in April 2010 and I do not think it would be a place I would stay at again until some renovations are made.Carpets are old.Bed are poor quality.Heating and Air are old systems.Rooms are small.Prices use to be reasonable during racing season.This is in a great location and if you don't care about how a room looks this may be the place for you.Unfortunately I agree with a lot of the post in the fact the Downtowner has gone downhill.The bottom line is that it needs renovation to get back up to the reputation it once had so rather Mr. manager defending it he should recommend to the owners that it needs a major upgrade.

  • Stayed April 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank wnderwn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SDowntowner, Manager at Saratoga Downtowner Motel, responded to this review, 5 September 2011
Thank you for your comments. Unfortunately, major renovations do not happen overnight. Until the pieces are in place to make them happen, we are very proud to offer clean rooms, a great location, and friendly staff. Improvements are always ongoing. Since your stay just four months ago, some rooms have received new paint and carpet; and our parking lot was re-paved. Several of the rooms received new A/C units prior to summer. Improvement projects such as this continue all throughout the year. In regard to defending the property, we do feel it is important to respond to comments and reviews which fall greatly below our scoring average, especially if they include incorrect statements or don't present a complete picture. A "1" score is unfair and worthy of a response, even relative to your own score and comments, which were constructive. We're listening and will continue to take action, within our means, to keep improving. The owners and I are a closely knit hands on team. It's not a matter of recommending a major upgrade to them, but more so, when we can make it happen. Until then, routine improvements continue. Thanks again for your comments and consideration. We hope you'll consider giving us a try again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati, Ohio
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 29 August 2011

The Downtowner has a great location as the name implies. If you plan to attend the track at Saratoga next year you had better book by no later than this coming December or you may get shut out. We have been staying there for years because we love the location. The rooms arn't much but they are O. K. for 2 people (think Red Roof Inn). We just paid $532.00 for a 2 night (Fri & Sat) stay. On the plus side the owners are really great people, and the location can't be beat.

  • Stayed August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank mcunnin777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, New Hampshire
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 12 August 2011

Convenient location.-Friendly staff.- But motel needs a total update and a thorough cleaning would certainly would be helpful. FYI stay away from rooms 115 and 116 over looking the smelly dumpsters and dirty parking lot. These rooms are very SMALL,DARK uncomfortable rooms. Due to the upcharge during the race season we wear charged 190.00 with tax for these disgusting rooms. Please note parking for approx 30 rooms is limited to 10 spaces!!!!!!

  • Stayed August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank robert b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Saratoga Downtowner Motel

Property: Saratoga Downtowner Motel
Address: 413 Broadway, Saratoga Springs, NY 12866
Phone Number:
Region: United States > New York > Saratoga Springs
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
#2 Best Value Hotel in Saratoga Springs
#9 Family Hotel in Saratoga Springs
Price Range (Based on Average Rates): £
Hotel Class:2 star — Saratoga Downtowner Motel 2*
Number of rooms: 42
Official Description (provided by the hotel):
The Saratoga Downtowner is located in the heart of beautiful downtown Saratoga Springs, New York among wonderful shops, fine restaurants, and great nightlife. The property extends a friendly, personal, and relaxing atmosphere that only a family-owned and operated business can provide. The Downtowner's enclosed Atrium, complete with lovely plants, creates a comfortable social area that surrounds a heated swimming pool. For your summertime pleasure, the Atrium roof retracts to let the sun in! The Saratoga Downtowner takes great pride in providing clean, pleasant, and updated rooms, which have earned AAA approval for 35 years! Discover the convenience of being in the center of the city. Saratoga Downtowner's location and service set the property apart as the place to stay. Wake up and enjoy a complimentary continental breakfast or help yourself to coffee or tea anytime. The Saratoga Downtowner is a bit of a throw-back, adding great character to the place. The word "kitchy" is often used by the wonderful guests. The majority of rooms have direct access to the courtyard and indoor swimming pool. All rooms feature individually controlled heating and cooling, a full bath, and expanded cable television. The Saratoga Downtowner is a completely smoke-free property. Complimentary wireless internet is also available throughout the building. The Downtowner offers accommodations for all seasons in Saratoga Springs, a small city rich in history. Throughout the year, the Downtowner offers great deals and special events your family and friends will enjoy! The Downtowner's friendly, caring owner-management will help you plan whatever you'd like to see and do. Experience Saratoga Springs, New York lodging at the Downtowner, and see why so many visitors prefer the Saratoga Downtowner to any nearby Saratoga Springs hotel! ... more   less 
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Also Known As:
Saratoga Downtowner Hotel Saratoga Springs

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