10/2003 stay: Also disappointed, and agree with the need for basic maintenance and more professional staff. Location is great, a quick walk to downtown. Lovely architecture. Easy parking. But dog dropping on the walkway (pets welcome, one reason we tried it out, though without dog for this visit). Check-in staffer offered little welcoming info. No heat in room. Missing window shade which one staffer said had just been broken, while another said it had been missing for some time.
Windows old and leaky, one without latch. Some furnishings well-worn and need replacement. Left for dinner with promise of heat from teenage boy in charge. No improvements two hours later. On request, another staffer transferred us to a better room. Breakfast was serve-yourself "expanded continental" of muffins and fruit (good) and cold cereal, but, overall, a disappointment. Checking out, got excuses for problems and noticed a gift bag of goodies marked for the room we had stayed in.
Asked if it was for us (thinking it was an apology), only to be told the goodies were for the incoming guests.
- Official Description (provided by the hotel):
- Proudly voted 'Best of the Saratoga Region' for the past six years in a row. Beautifully preserved, romantic hidden gem of the past from the Victorian era with modern comforts of gas fireplaces, heated outdoor swimming pool, complimentary wireless internet, high definition cable television on 43 inch flat screen televisions, and luxurious robes and amenities. Spacious guestrooms with king beds, hardwood floors, antiques and fireplaces. Guests at Union Gables enjoy a freshly prepared breakfast each morning, and complimentary wine, appetizers and cookies each evening. Enjoy the spacious front porch and one acre of gardens with sitting areas and fountains. Located two blocks from Congress Park, just an eight minute stroll to Downtown Saratoga Springs and one block to the Historic Saratoga Racecourse on Union Avenue. Some pet friendly rooms available, and Suites with kitchens, living rooms, and multiple bedrooms for longer term stays. Inquire about our sister property of Suites at the Alexander House for Track rentals. ... more less
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- Also Known As:
- Union Gables Bed And Breakfast