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“All Plus No Minuses”

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Best Western Plus Saratoga Springs
Ranked #19 of 34 Hotels in Saratoga Springs
Reviewed 7 September 2013

Conveniently located for Saratoga Springs attractions, this recently renovated property lives up to its Plus designation.

We asked for a room hypo-allergenically prepared and got a fresh, clean room with no noticeable odors! It was the best house-keeping effort we've experienced in 15 years.

We asked for and got a quiet, second floor room away from elevators (there is one), ice and vending machines, and housekeeping. We got exactly that in a well-appointed, spacious and attractive room with firm, comfortable beds, large bathroom and good HVAC.

Everything in our room was spotless and everything worked -- a rarity in the real world.

From making the reservation to checking out, the service was excellent. But if you're a busy metro New Yorker, be patient. These folks really care about getting it right and take the time to be friendly, courteous, and thorough.

The caveat? We visited off-season. Peak season service might suffer, reducing perceived value.

Room Tip: The hotel is located on S Broadway, Rte 9, next door to the Saratoga State Park. Check the Park sche...
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  • Stayed: September 2013, travelled as a couple
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1  Thank Louis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwsaratoga, Front Office Manager at Best Western Plus Saratoga Springs, responded to this reviewResponded 8 September 2013

Louis,
Thank you very much for your recent response. Guest satisfaction is our number one priority and we value guest feedback as we strive to provide the best experience possible. We are glad that you were pleased with the clean, quiet room, and found our housekeeping and front desk service and staff to be of a high standard. We hope to welcome you back again at a future stay.

Penny

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276 - 282 of 366 reviews

Reviewed 5 September 2013

We stayed here for the convenience of being close to Saratoga Performing Arts Center (SPAC). An $8 cab ride each way from the hotel to SPAC was nice. All the hotels in Saratoga were expensive during the Labor Day holiday weekend, so this one was fair in comparison. We enjoyed the outdoor pool and hot tub, although the hot tub was warm (not hot) and I couldn't get the jets to operate.

  • Stayed: September 2013, travelled with family
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Review collected in partnership with Best Western
Thank Terry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwsaratoga, Manager at Best Western Plus Saratoga Springs, responded to this reviewResponded 8 September 2013

Thank you for your recent stay at our hotel. Guest feedback is very important as we strive for complete guest satisfaction. We are pleased that you found our location to be convenient and you enjoyed the pool and hot tub. We hope to see you again at a future stay.

Mo

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Reviewed 4 September 2013

We stayed her in March and had a good stay. We went over on Sunday for the Races at Saratoga and to visit the Racino. I read some awful recent reviews but we had a good experience. The woman at the desk recommended the Bar-B- Q restaurant across the street and it was delicious. Prices are outrageous during raceing season but by making my reservation more than 14 days ahead I saved $20. the New York rooms and meal taxes are awful, quite a shock. The staff is friendly and responsive to requests.

  • Stayed: September 2013, travelled as a couple
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Review collected in partnership with Best Western
1  Thank Judy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwsaratoga, Front Office Manager at Best Western Plus Saratoga Springs, responded to this reviewResponded 8 September 2013

Judy,


Thank you very much for your recent feedback on Trip Advisor. Given that guest satisfaction is our number one priority, we value our guests' responses tremendously. We look forward to seeing you again at a future stay.
Penny

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2013

I have stayed at this property several times .It is w ell kept,a good value and very convenient to the Saratoga Race Course ,the Casino and the Saratoga Performing Arts Center I would recommend this over others in the area which are more costly..

  • Stayed: August 2013, travelled on business
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Review collected in partnership with Best Western
Thank MRJILLY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwsaratoga, General Manager at Best Western Plus Saratoga Springs, responded to this reviewResponded 29 August 2013

Thank you for completing the survey regarding your recent stay at our property. We enjoyed seeing you this trip! Thank you for always picking our hotel, we look forward to seeing you next year!

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 518-584-2350.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

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Reviewed 14 August 2013

this was our 2nd visit to this hotel. It's price was reasonable for the area. It was very clean, amenities are: hairdryers, lots of outlets for charging phones, microwave and the mini fridge was the larger size. The WIFI had a strong signal. While it is not walking distance, It is very close to the downtown attractions, shopping, and race tracks.

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank Linda A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwsaratoga, General Manager at Best Western Plus Saratoga Springs, responded to this reviewResponded 15 August 2013

Dear Linda,
Thank you for your kind words about our hotel. We love when people enjoy their stay!
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 518-584-2350.

Thank you again for taking the time to complete the survey.


Sincerely,


Mo Hussain
Guest Service Manager
BEST WESTERN PLUS Park Inn

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Reviewed 14 August 2013

We visit Saratoga every year and hope to stay here again. The beds were very comfortable. The staff was very attentive and even helped more than one person upon checking and checking out. They welcomed you every time you entered the hotel with a hello and a smile.

  • Stayed: August 2013, travelled with friends
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Review collected in partnership with Best Western
Thank Ann G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwsaratoga, General Manager at Best Western Plus Saratoga Springs, responded to this reviewResponded 15 August 2013

Thank you for your kind words about our hotel. We take great pride in how friendly our staff is. We will inform them of your praise!
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 518-584-2350.

Thank you again for taking the time to complete the survey.


Sincerely,


Mo Hussain
Guest Service Manager
BEST WESTERN PLUS Park Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2013

We have been staying at this property for several years during the racing season and will continue to go back. It is consistently very good. Very clean and it is well maintained so the rooms and public areas seem like they are brand new. The owners and staff are wonderful and always willing to help. We have never been disappointed with any aspect of our stay.

They serve a very nice continental breakfast including some hot items.

They have free internet in the rooms. They also have a gym with good quality equipment. and a business center. They recently added a pool. They are a good value given the prices of rooms in Saratoga during the racing season.

They have a great location. They are right off the Northway and a short drive into downtown Saratoga Springs. There is an excellent barbeque restaurant across the street and several restaurants nearby in Malta. Also, there is a good short cut to the track. The road directly across from the hotel takes you right into the track with very little traffic.

All in all an excellent choice.

  • Stayed: August 2013, travelled with friends
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Thank love to travel 18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwsaratoga, General Manager at Best Western Plus Saratoga Springs, responded to this reviewResponded 16 August 2013

Thank you for your kind words about our hotel. We take great pride in how friendly our staff is. We will inform them of your praise! Thank you for your nice comments on our Breakfast, we have been trying hard to add some yummy items to the list!
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 518-584-2350.

Thank you again for taking the time to complete the survey.


Sincerely,


Mo Hussain
Guest Service Manager
BEST WESTERN PLUS Park Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Saratoga Springs

Address: 3291 South Broadway, Saratoga Springs, NY 12866-6203 (Formerly BEST WESTERN Plus Park Inn)
Phone Number:
Region: United States > New York > Saratoga Springs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Saratoga Springs
Price Range: £60 - £201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Saratoga Springs 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
The Best Western Plus Saratoga Springs is conveniently located minutes from downtown Saratoga Springs and offers easy access to Saratoga State Park. Hotel guests will also be close to Saratoga Performing Arts Center, Skidmore College and the Saratoga Historical National Park. This newly remodeled hotel offers spacious, stylish rooms equipped with all the amenities to make any stay enjoyable. Amenities include high-speed Internet, free hot breakfast, a fitness center, and business center with copy and fax service. ... more   less 
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Also Known As:
Best Western Park Hotel Saratoga Springs
Best Western Saratoga Springs
Saratoga Springs Best Western

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