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“Great place to stay while visiting Saratoga”

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The Saratoga Hilton
Ranked #15 of 34 Hotels in Saratoga Springs
Reviewed 31 July 2014

We spent the last three nights at The Saratoga Hilton. This is an older hotel but very well maintained and the staff is great. It is close to everything you could possibly want to do downtown. If possible I would request a room on the back of the hotel because the road noise on Broadway is very loud.

  • Stayed: July 2014, travelled with friends
    • Sleep Quality
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Thank 214NancyC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
john f, Front Office Manager at The Saratoga Hilton, responded to this reviewResponded 9 August 2014

Nancy C,

Thank you so much for the great review on TripAdvisor about your recent stay at The Saratoga Hilton! We are ecstatic to read that you enjoyed our service and location. Nothing can make us smile bigger than seeing a smile on our guest's faces. We do look forward to your next stay and thank you again for the review.

Best,

John

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Reviews (1,272)
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670 - 676 of 1,272 reviews

Reviewed 30 July 2014

We come to Saratoga several weekends a year to go to the races, SPAC and enjoy upstate NY. This visit we couldn't get our usual hotel, so we stayed here. Negatives similar to other reviewers: loud A/C, terrible breakfast choices (we wasted $40 on breakfast sandwiches to go), lobby not conducive to sitting down and hanging out, rooms a bit worn. We had an issue in our room which we reported when we first arrived. It took another call to get someone to try to fix it, and then another visit to the desk to get someone to apologize and agree that it was unacceptable. The manager was great once we were able to work with him on the issue. Other staff .. not so much. With a few tweaks, this could be a great choice. As is, it is always going to be our 2nd or 3rd choice when we visit the Spa as this is just as pricey as other, better options.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
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Thank Abigail K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
john f, Front Office Manager at The Saratoga Hilton, responded to this reviewResponded 10 August 2014

Kara K,

Thank you for taking the time to write a review about The Saratoga Hilton on TripAdvisor. We are grateful for the review, but apologetic about any issues you may have had. We would like to have everyone enjoy their stays, but understand that it is how we can resolve those issues when things are not perfect. We hope that going forward, we will be your FIRST CHOICE.

Best,

John

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

We decided to stay at this hotel mainly because the hotel that we stayed at last year was booked solid. We trust the Hilton brand and found the room to be very clean and the location was close to everything we wanted to do during our two-day, one night stay. We were able to check into a King room before 3pm. The room looked out towards the hotel's parking lot, which was a little strange because the valet service was very close by - not enough privacy to raise the shade while in the room. The bed was very comfortable, but the air conditioner was hard to regulate and it was a bit louder than we expected in this hotel. We thoroughly enjoyed our breakfast there. The restaurant was quite nice and the prices were very reasonable.

  • Stayed: July 2014, travelled as a couple
    • Value
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Review collected in partnership with Hilton Hotels & Resorts
Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2014

Myself and my son visited the HIlton Hotel in Saratoga for the start of the Saratoga Racing season last Friday. Our entire stay was awesome but I want to particularly single out Mike at the front desk for exuding a positive, friendly and professional attitude for the 3 days we visited, from the moment we arrived to the day we left. He certainly allowed us to feel welcome. He is informative and genuinely concerned about the guests of the hotel having a wonderful stay. We have visited Hilton before and will certainly return. Thank you Mike!!

  • Stayed: July 2014, travelled with family
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1  Thank JAAJr58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2014

Our first time in Saratoga was great. Stayed at the Hilton because some of our friends/relatives were also staying there. I was a little concerned after reading some negative reviews, but they were unfounded. the entire staff was very friendly and accommodating. We were offered a room with a shared balcony and that was definitely a plus! The water pressure in the shower was terrific and I think that's why some reviewers stated the water didn't drain fast. Never had a problem with enough hot water or with the A/C. The mattresses are a bit soft, but I slept like a baby with no issues. If they had an outdoor pool, I would have been even happier.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank pycastoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2014

We were booking at a bed and breakfast for a long time and the price went up every year.The Hilton was a better location and a more comfortable room. We try to get to Saratoga at least once a year. We will be back.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Howard F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2014

We had a great stay on July 20th. I was a bit nervous to book here since some people had mentioned the bathrooms not being very clean, but that was not the case with our room. We were traveling with friends and their room was very clean too. Large rooms, very clean, and quiet. We were across from the elevator and didn't hear it at all. You can't beat this location- a few minute walk from all the stores/restaurants. Cab costs $11 from the hotel to the Racetrack. Annoying they didnt have a shuttle, but it's not a deal breaker. The breakfast at the hotel was limited in selections but the food was good. We had a great stay here and would come again.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Samantha G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Saratoga Hilton

Address: 534 Broadway, Saratoga Springs, NY 12866-2209
Phone Number:
Region: United States > New York > Saratoga Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Saratoga Springs
Price Range: £89 - £204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Saratoga Hilton 3*
Number of rooms: 242
Official Description (provided by the hotel):
Saratoga Springs, NY has been Rated One of America's Greatest Main Streets by Travel & Leisure 2012! Enjoy our Broadway address - just steps from over 50 restaurants, distinctive shops, sidewalk cafés, and thriving nightlife. Rediscover this classic upstate New York hotel and all that it has to offer. ... more   less 
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Also Known As:
The Saratoga Hilton Hotel Saratoga Springs
Hilton Saratoga Springs
Saratoga Springs Hilton

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