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“Very nice!”

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Hilton Garden Inn Saratoga Springs
Ranked #9 of 33 Hotels in Saratoga Springs
Certificate of Excellence
GreenLeadersBronze level
palmyra, Pennsylvania, USA
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Very nice!”
Reviewed 2 February 2014

Staff were great. While the room was not huge it was perfect for our family of 4. My kids loved the pool, free cookies and hot chocolate! The shower was hot with great water pressure. Definitely planning on visiting the area again and will stay here again!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rsdseltzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review, 27 February 2014
Thank you for choosing the Hilton Garden Inn Saratoga Springs. We would like to personally thank you for putting your review online. We are glad that you and family were able to enjoy the pool and hot tub while you were here. From the sounds of it, we will see you again when you return to the area!

Thank you,

Gary Gergely
General Manager
Hilton Garden Inn Saratoga Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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652 reviews from our community

Traveller rating
    314
    189
    95
    33
    21
See reviews for
158
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161
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
1 review
Reviewed 1 February 2014

The staff was very friendly and always greeted me with a smile, as well as offered help. My room was clean, bed was comfortable. Really like the keurig in room. Breakfast had a lot to choose from and the chef cooked the omlets just right. Great stay thank you.

Greg G.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ggreer81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review, 27 February 2014
Thank you for choosing the Hilton Garden Inn Saratoga Springs. We would like to personally thank you for putting your review online. We are excited to hear that you found your room clean, the service good and the food fantastic. Our chef's are one of the best from my point of view and they are always excited to see reviews with feedback like yours. We hope that you continue to use our property when you return to the area!

Thank you,

Gary Gergely
General Manager
Hilton Garden Inn Saratoga Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Parsippany, New Jersey
2 reviews
Reviewed 24 January 2014

We had a great stay for the weekend. Accommodations are clean and modern, and the staff is amazing! Elizabeth at the front desk is the epitome of what it means to be in the hospitality industry and the bartender (i think his name was Scott!?) was so friendly and knowledgeable! We will be back!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review, 27 February 2014
Thank you for choosing the Hilton Garden Inn Saratoga Springs. We would like to personally thank you for putting your review online. We are so happy to hear that you enjoy your stays with us. We hope that you continue to use our property when you return to the area!

Thank you,

Gary Gergely
General Manager
Hilton Garden Inn Saratoga Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ballston Spa, United States
2 reviews
Reviewed 23 January 2014

While I understand a hotel needs to keep capacity as high as possible during the off season, I expect a certain level of courtesy towards other guests at a Hilton property. This did not happen due to three different youth hockey leagues being in the hotel at the same time. Some of the kids chose 1am as the perfect time to play hockey in the hallway, right outside my room. Since I was right near the front desk these kids should not have even been able to set up. Overall, disappointed.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jay H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review, 27 February 2014
Thank you for choosing the Hilton Garden Inn Saratoga Springs. We would like to personally thank you for putting your review online. We can't apologize enough about the noise you encountered with the youth teams here. We certainly try our best to cater to all our guests needs and we seem to have come up short here. If you happen to travel back to the area, please reach out to me personally and I will ensure you a completely different satisfaction level on our part. Once again, I can't apologize enough!

Thank you,

Gary Gergely
General Manager
Hilton Garden Inn Saratoga Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saugerties NY
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 January 2014

Friends and I vacation in Saratoga and stay at Hilton Garden several times a year. Staff is wonderful. We enjoy using the hot tub, exercise room and bar. We look forward to afternoon cookies. We like location because it is with walking distance to town (Mrs. London's bakery) and to the State Park.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michaela G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review, 27 February 2014
Thank you for choosing the Hilton Garden Inn Saratoga Springs. We would like to personally thank you for putting your review online. We hope that you continue to use our property when you return to the area!

Thank you,

Gary Gergely
General Manager
Hilton Garden Inn Saratoga Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 January 2014

The Hilton Garden Inn Saratoga Springs is an excellent value hotel with fabulous personal service from a team of wonderfully friendly staff. The hotel is clean and modern and in a great location for the town centre. I stayed for 6 nights on a business trip in January 2014 and thoroughly enjoyed my stay. The check in service was fantastic with the front desk staff being so helpful. the hotel had everything I needed, including free wifi in all the rooms and public areas which is rare for a hotel in the US. I had the buffet breakfast there most mornings which was great. Tasty food, a good selection and excellent value again. The hot food was cooked to order and came in generous portions. The hotel is just 15 minutes walking distance from the beautiful town centre with lots of restaurants, bars and shops, and 10 minutes walk from the State Park where the historic mineral bath spa is. I would highly recommend a stay here for business or leisure.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Joanne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review, 27 February 2014
Thank you for choosing the Hilton Garden Inn Saratoga Springs. We would like to personally thank you for putting your review online. We are glad to hear that you enjoyed not just your stay but all the features our property has to offer. We hope that you continue to use our property when you return to the area!

Thank you,

Gary Gergely
General Manager
Hilton Garden Inn Saratoga Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 15 January 2014

Recently traveled by car from Northern Virginia to Quebec City and stopped overnight in Saratoga Springs for a good halfway point. The Hilton Garden Inn was a wonderful stay, close to the downtown without being too close to the congestion of the town center. Friendly staff, and very quiet. Would stay here again.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary G, General Manager at Hilton Garden Inn Saratoga Springs, responded to this review, 27 February 2014
Thank you for choosing the Hilton Garden Inn Saratoga Springs. We would like to personally thank you for putting your review online. We hope that you continue to use our property when you return to the area!

Thank you,

Gary Gergely
General Manager
Hilton Garden Inn Saratoga Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Saratoga Springs

Property: Hilton Garden Inn Saratoga Springs
Address: 125 South Broadway, Saratoga Springs, NY 12866-4532
Phone Number:
Region: United States > New York > Saratoga Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Saratoga Springs
#6 Business Hotel in Saratoga Springs
#7 Romantic Hotel in Saratoga Springs
#8 Family Hotel in Saratoga Springs
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Saratoga Springs 3*
Number of rooms: 112
Official Description (provided by the hotel):
Welcome to the newly-renovated Hilton Garden Inn Saratoga Springs hotel in the beautiful historic town of Saratoga Springs, New York. This Saratoga Springs hotel is ideally located one mile from Downtown Saratoga Springs, Saratoga Race Course, Saratoga Gaming & Raceway and Saratoga Spa State Park, home to Saratoga Performing Arts Center (SPAC). Business travelers to upstate New York will also appreciate the close proximity to GlobalFoundries and many other Fortune 500 companies as well as the quick 30-minute drive to Albany International Airport. The brand-new lobby is highlighted by modern décor, cozy lounge seating with a fireplace, and the Great American Grill Restaurant where you will be able to enjoy a delicious menu for breakfast and dinner. The spacious guest rooms feature 32” flat-screen TVs with premium cable, free WiFi, and an in-room mini-fridge and microwave. Guest love to maintain their active lifestyle at the 24-hour fitness center, or they can take a relaxing swim in the heated indoor pool. The Hilton Garden Inn Saratoga Springs offers modern amenities and an ideal location to make it one of the best Saratoga Springs hotels. ... more   less 
Reservation Options:
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Also Known As:
Hilton Garden Inn Saratoga Springs Hotel Saratoga Springs
Hilton Saratoga Springs
Saratoga Springs Hilton Garden Inn

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