Overall, nice stay - clean and comfortable room, two fireplaces in the lobby, restaurant on site. A couple of major issues that are not clear/easy for first time guests:
1. When making online reservation and spa services are selected, know that those are not guaranteed, must be booked directly with spa, and pricing is for 1 person even though multiple people on reservation. Don't worry about the day selected, it means nothing - call the spa directly. It's very confusing, and we almost missed out on spa services, which was the point of the trip.
2. The hotel is dog friendly, but when I called to confirm that we could bring a dog I was told we were in a dog-friendly room, but a request had to be noted, and was not guaranteed. Not wanting to risk it, we put our dog in a kennel and when we checked in the woman was surprised we didn't have our dog. She was very apologetic, but this was a major error by person confirming reservation and providing info (Linda, you REALLY screwed that up).
Hope these tips make it easier for new guests to plan and enjoy their stay.
- Official Description (provided by the hotel):
- Some places are just different. You feel it. You sense it. And when you're there it welcomes you. It encourages you, and it leaves you in a better place than when you arrived. A place that is legendary for making people feel better. It's not just a hotel. It's the cure for what ails you. The Gideon Putnm is a classic boutique hotel located in resort-like setting of Saratoga Spa State Park, minutes from downtown Saratoga Springs and the Adirondack Park. ... more less
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- Also Known As:
- Gideon Putnam Saratoga Springs