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“Great getaway”
5 of 5 bubbles Review of The Gideon Putnam

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The Gideon Putnam
Ranked #6 of 32 Hotels in Saratoga Springs
Certificate of Excellence
GreenLeadersSilver level
1 review
“Great getaway”
5 of 5 bubbles Reviewed 9 June 2014

A wonderful place to stay with an authentic feel. We attended a wedding at the hotel also and it was beautifully done and the food was great. The staff was helpful and pleasant at all times. The resort has so much to offer. It is an amazing piece of property with so much to offer.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jamiejaustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelawareNorthCos, General Manager at The Gideon Putnam, responded to this review, 11 June 2014
When you stay at the Gideon Putnam, here in the Saratoga Spa State Park, there really is so much to do. There is: great food, hiking/biking/running trails, both classical and rock concerts, two pools, golf, tennis, two museums. We are thrilled to hear you had a wonderful time at the wedding, and exploring our offerings. We hope you will find a reason to come visit us again.
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1,124 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (287)
Date | Rating
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English first
Leland, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 7 June 2014

After being away from the area 10 years, we had an opportunity to dine at the Gideon Putnam for lunch while in town for a wedding. A table of 6, we arrived mid-day and the dining area was not even half filled. It took almost one hour for our lunch to arrive at the table, and after we finished and requested the check, it took 25 minutes. Honestly, the staff didn't seem to be that busy. Good thing we were not in a hurry that day. We had a wedding to attend in the evening that day. Very disappointed in the service, and the decor seems to be in need of an update. Starting to show its age. We did not lodge there.

  • Stayed May 2014, travelled as a couple
    • Value
    • Service
Helpful?
Thank Carol C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelawareNorthCos, General Manager at The Gideon Putnam, responded to this review, 11 June 2014
I am sorry we did not provide you with the level of service that you deserve. Your comments regarding the slow service will be shared with our Food & Beverage Director. Thank you for taking the time to review us.
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Gloucester, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 7 June 2014

My husband and I picked this hotel especially as we were visitors from the UK attending the Dave Matthews Band concerts at SPAC and the hotel was very conveniently located from the gig.

Our stay at the Gideon from check in to check was wonderful. Whilst all the staff were very helpful we would particularly like to draw your attention to the outstanding customer service from Richard (the concierge/driver) and the other young gentleman whose name escapes us - nothing was too much trouble for us brits in the USA as we didn't know the area and needed the local expertise in order to fully make ouse of our visit. In addition we feel that the new waiter Brandon was also super-nice and very attentive and helpful.

We read a selection of trip advisor reviews prior to staying at this hotel and were a little apprehensive due to some of the comments - we can see the funny side of the review that makes reference to the hotel and the film The Shining and had several giggles about this during or stay. On balance whilst the hotel shows some signs of age it is totally apparent from our stay over 5 days that with any building of this age and size that this is a constant work in progress that we evidenced discretely happening throughout our stay.

This is an excellent hotel and wonderful location which is unique and quaint. So much to say that we hope to return next year…. well as long as Dave Mathews plays at SPAC!

Room Tip: If you are light sleeper ask for a quiet room
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Green Features: Evidences of a programme in place and met staff who were inspired by the future environmental plans and wanted to share them with us
  • Stayed May 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gerry g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelawareNorthCos, General Manager at The Gideon Putnam, responded to this review, 11 June 2014
Thank you for your wonderful review, and for calling out members of our staff who provided you with outstanding customer service. Dave Mathews has played 29 concerts at Saratoga Performing Arts Center.... so, hopefully, you will 'cross the pond' again next Summer and stay with us for his 2015 shows! Cheers.
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Shrewsbury, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 June 2014

If you want to take a step into the past with the décor, stay at the Gideon Putnam. It is in a beautiful location in the midst of Saratoga Spa State Park, and is within walking distance of the Saratoga Performing Art Center (SPAC). The staff was courteous, and hosted concert goers and wedding parties at the same time. Everyone seemed very accommodating. I will definitely visit again, and the next time use the Roosevelt Spa!!

Room Tip: Book at least 3 months before your planned visit.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gorland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelawareNorthCos, General Manager at The Gideon Putnam, responded to this review, 6 June 2014
Thank for your great review, and for making the Gideon Putnam a part of your plans. We look forward to seeing you again.
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Montreal, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 June 2014

Staying at the Gideon Putnam is like a step back into a more luxurious and sophisticated time; the hotel gives one a sense of luxury and history, the spa is marvelous, and taking a stroll around the grounds is breathtaking!! Myself and my friend noted that we felt like princesses!!!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank lioness27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelawareNorthCos, General Manager at The Gideon Putnam, responded to this review, 4 June 2014
Thank you for choosing the Gideon Putnam and Roosevelt Baths & Spa. It is wonderful to hear that we were able to provide you with an experience, where you and your friend felt like princesses. We hope you will come stay with us again.
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Clifton, New Jersey
1 review
5 of 5 bubbles Reviewed 2 June 2014

Great proximity to SPAC! Short walk to the venue. The hotel parking lot is tailgate friendly. After concert buffet at the restaurant a big plus. The hotel is pricey, but worth it when you have a short walk back after a show. Awesome staff!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank airjp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelawareNorthCos, General Manager at The Gideon Putnam, responded to this review, 4 June 2014
The Gideon Putnam is THE place to stay for concerts at Saratoga Performing Arts Center--within the Saratoga Spa State Park, and right next door to SPAC!! We are so glad you chose to stay with us, and hopefully we'll see you again for another concert this Summer.
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Saranac Lake, New York
1 review
3 of 5 bubbles Reviewed 31 May 2014

location is great. hotel itself is a bit worn down. food is mediocre. couldn't access wifi which was disappointing. the porch rooms are the best, especially the larger ones. i've stayed here before and would stay again for the location and porches.

Room Tip: the porch rooms are wonderful
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelawareNorthCos, General Manager at The Gideon Putnam, responded to this review, 2 June 2014
We appreciate your honest feedback. We take great pride in caring for this historic gem, but the work is eternal. If you visit us again, you will continue to see improvements to the hotel. We look forward to better serving you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Gideon Putnam

Property: The Gideon Putnam
Address: 24 Gideon Putnam Rd, Saratoga Spa State Park, Saratoga Springs, NY 12866-6218 (Formerly Gideon Putnam Hotel and Conference Center)
Phone Number:
Region: United States > New York > Saratoga Springs
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Saratoga Springs
#3 Spa Hotel in Saratoga Springs
#6 Romantic Hotel in Saratoga Springs
#7 Business Hotel in Saratoga Springs
#11 Family Hotel in Saratoga Springs
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Gideon Putnam 4*
Number of rooms: 124
Official Description (provided by the hotel):
Some places are just different. You feel it. You sense it. And when you're there it welcomes you. It encourages you, and it leaves you in a better place than when you arrived. A place that is legendary for making people feel better. It's not just a hotel. It's the cure for what ails you. The Gideon Putnm is a classic boutique hotel located in resort-like setting of Saratoga Spa State Park, minutes from downtown Saratoga Springs and the Adirondack Park. ... more   less 
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Also Known As:
Gideon Putnam Saratoga Springs

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