I have stayed at this hotel many times before when visiting relatives in the area, and was sorry to see that it has really gone downhill. The staff is discourteous and dishonest. I booked over the phone and asked if they needed my AAA member # to give me the best rate. The clerk told me that was not necessary, and that he was giving me their best possible rate. Later, I found out that I was not given the AAA rate, which would have saved me 10%! When I checked in, I was told that I was "lucky" to be staying in one of the "newly renovated" rooms. There was nothing new about it. The carpet was stained, the bathroom was filthy with old fixtures, mold and hair on the shower walls and mildew on the wallpaper. The comforters on the beds were covered in disgusting stains. When we drove into the parking lot one afternoon, we saw dozens of rats scurrying around the dumpster area, just feet from our parking space. I put the "do not disturb" sign on my door at night, and removed it when leaving my room in the morning (right in front of a maid and her cart). When I returned to my room at 9:00 pm that evening, I found that it had not been serviced. I was told by the arrogant front desk clerk that placing their DND sign on the outside of a guest room door at any time during a 24-hour period causes the room to be removed from the list of rooms to be serviced. Absurd!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, LoveHolidays, Expedia, Travel Republic (UK), Agoda, Evoline ltd, Ebookers, getaroom.com and 5viajes2012 S.L. so you can book your Comfort Inn Saugerties reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Inn Saugerties Hotel Saugerties
- Saugerties Comfort Inn