We went before a show and had reservations. We asked for hot tea and were given hot water that was actually brown from the coffee machine and when we asked for it to be replaced, the new water still made our tea taste like old coffee. There was only one waitress, yet about four bartenders. They were out of a few menu options and once we ordered our food, we sat for almost an hour without any word from our waitress. The table next to us, which came in a good ten minutes after we did had their appetizers and meals served before we even got our food. The food was absolutely nothing to write home about... The chicken panini had two measly pieces of chicken and the paninis weren't even on ciabatta bread. While we ate, out waitress didn't come to our table once to see if we needed anything or how our meals were. I am myself a bartender and waitress and usually have some empathy for servers when they are busy but there was no excuse for this!
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