Kim and Chris were some of the warmest, friendliest, and most helpful hosts we've ever had at a B&B. Chris used to be a butler (hence the name) and the attention to detail in every aspect of the house is impeccable.
The property itself is beautifully-kept and maintained, with an amazing garden in the backyard and a gigantic salt-water pool, and is only a few minute drive (or a 15 minute walk) into the center of Southampton. And if you want to go to the beach (and you do - it is an excellent, quiet, and picturesque beach), you don't have to worry about crazy expensive parking fees or visitor's passes - Kim or Chris will give you a lift at any time at a moment's notice, dropping you off with a couple of beach chairs. And when you want to come home, you just give them a call and they're there in the parking lot by the time you've made it off the beach.
Sometimes, when a place has great service and good hosts, you get the sense they are willing to do whatever it takes to make you happy. But Kim and Chris give the sense that helping people have a completely seamless and relaxing stay is not just a job for them to accomplish but something they actually honestly, truly enjoy. And that distinction makes all the difference, and really sets Butler's Manor apart from the dozens of "good" B&Bs in the area. It's just on another level.