The worst customer service we have ever experienced. Had a monetary problem and could not get a manager/ owner to speak with us about it for over 3 months- and this is with us continually calling, but the owner was always "just leaving" or would be in at 4, but not when we would call at 4 of course, only response given was getting yelled at by Maria at front desk. We have NEVER complained about a place before, being in the service industry, we both try to be as easy going as possible but when I tell you that they STOLE over $400 from us I am not exagerating one cent! All we wanted was a conversation with the owner... however after calling continously, sending several letters, all which were lost, even the CERTIFIED MAIL one, which by our tracking was recieved, they could not be bothered by even a 10 second phone call. DO NOT TRUST THESE THEIVES! Its so sad to know we have to share this world with horrible people like this. Be careful of this place and do not believe anything they say.
- Official Description (provided by the hotel):
- Our accommodations have been totally updated to offer you the most comfortable experience during your stay with us. We have added new amenities to add to your enjoyment. We now have Townie Cruiser bicycles, complimentary beach passes, and Hampton Coffee & morning newspapers available on the weekends! ... more less
- Also Known As:
- Southampton Village Hotel Southampton