I recently attended a wedding at the Belvedere and was assigned to stay in the Vanderbilt Suite and I must say, I have never in my entire life paid so much for a room (over $350.00) that was so filthy and so entirely run down.
The room was in desperate need of a painting, the curtains were filthy, the old and disgusting carpet forced us to wear shoes whenever we put our feet on the floor and the furniture was so old and completely unusable that your facility is opening itself up for a major liability if someone uses a chair and it disintegrates under them. Beside all that, the window mounted air conditioner was so old, noisy and dirty that it was hardly worth using and it was so ill fitted into the window that beetle bugs infiltrated the room the entire time we were there. The bathroom was entirely in a class by itself. Where on this entire planet does one rent a room for the evening, and especially for a wedding, where there is no shower and no shower curtain to contain any water. I had to shower and/or bathe on my knees. And for a guy like me who recently had a double hip replacement, that was excruciating and humiliating. The bathroom floor was totally soaking wet after that fiasco and made the floor akin to an ice skating rink.
The management of this run down, ill managed facility should be ashamed of themselves for renting a room such as the one we stayed in for such an inflated and outrageous price and for showing a completely different view of that same room on your web site. You should all be sued for false advertising.
Saying that the service, value, sleep quality, cleanliness, location, rooms, kids activities and fitness center were terrible is not really saying how terrible they really were.
I vow to make it a priority in my daily life to tell everyone that will listen what a disgraceful and terrible place the Belvedere Mansion really is. I will also post this on every web site I can that offers the opportunity to write hotel reviews.
I will never, ever stay in your facility again and will make sure no one I know ever does.
- Also Known As:
- Belvedere Mansion Hotel Staatsburg