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“A Charming and Insightful Weekend”
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Catskill B & B Summer Frontal View
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Catskill B & B Summer Frontal View
Entrance Way Living Room
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4.0 of 5 bubbles
Very good
6 reviews
Catskill B & B Summer Frontal View
Entrance Way
Living Room
Master Spa Bedroom
2nd Floor Bedroom
Bedroom and Private Bath
Bridge Over Winter Stream
Dining Room Table
Eastern windows - Living Room
Fountain in Wildflower Garden
Front of House - Winter
Living Room North East View
Living Room Northern View
Owner
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Overview
Private Room, 5 Bathrooms, Sleeps 14
Stamford, Catskill Region, New York

Reviews from our community

 of 5 bubbles
4 of 5 bubbles Very good - based on 6 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
Jennifer...
Liverpool, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“HORRIFIC”
1 of 5 bubbles Reviewed 24 September 2012 for a stay in September 2012
1
person found this review helpful

I have never had a worse travel experience in my life. This is no exaggeration. We have traveled extensively, and have never experienced anything like this. The facility had no record of our reservation. They made no attempt to make it right. Service at breakfast was very poor. The room was a disappointment. We ended up leaving very early on our departure morning, as we were so disgusted. Not the way we had hoped to spend our anniversary weekend.

4 of 5 bubbles How easy was it to book the property? 4 of 5 bubbles How helpful were the directions to the property?
2 of 5 bubbles How easy was key pickup/access to the property? 3 of 5 bubbles Overall condition of the property
3 of 5 bubbles Bedding & mattresses 3 of 5 bubbles Kitchen & utensils
3 of 5 bubbles Bathroom cleanliness 1 of 5 bubbles Other facilities & amenities
1 of 5 bubbles Service
Liked best: Absolutely Nothing
Liked least: Absolutely Everything
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
24 Sep 2012
I'm sorry the guests were not happy. Most of our guests are more than satisfied. I'm not sure of what they mean by "no record" and "make it right.". As soon as they arrived they were treated kindly and respectfully as we do with all guests.

It is possible my wife was away for 20 minutes and had the reservation book in her possession. This is a small B & B, not the Marriot or Hilton. These guests surely received their room shortly. A very lovely room. They all have heaters and fans, extra blankets, a beautiful mountain etc. We travel quite a bit as well and know what it means to be a guest in a B & B. If we are dissatisfied we communicate our needs politely and they are usually met in kind.

I'm not sure what was unacceptable to these guests since they never communicated as such during their stay. The rooms are neat and clean. The house is filled with antiques. Breakfast? OJ, Fresh fruit salad, eggs, waffles and pancakes, toast, coffee, tea. They ate it without complaint. I can't say they are completely wrong since I have no clue what made them unhappy. I certainly can't improve on what I do not know. I wish them well and am glad that 95% of our guests are satisfied.

I want to add that when a guest does communicate their dissatisfaction we respond immediately and make the changes if possible. We do not take criticism personally and always seek to improve. I do not know whether this guest contacted me after their stay to make suggestions? If they did the suggestions have already been implemented.

I appreciate that these guests gave us the one star they did. We will continue to work hard to earn the other four stars for those who choose to stay with us
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rebecca B
Troy, New York, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“A Charming and Insightful Weekend”
5 of 5 bubbles Reviewed 5 March 2012 for a stay in February 2012
3
people found this review helpful

The Catskill B&B is a wonderful place to stay whether you're passing through, or need an extended get-away. Not only were the accommodations clean and warm, but the drive up was full of spectacular scenery. Lewis and Lilia run the show there, and they are extremely hospitable and interesting people. We spent one night at the B&B and had a marvelous dinner made by Lewis himself. I am a vegetarian, and did not expect to receive the gourmet meal that Lewis came up with. Michael, who is not-so-vegetarian, loved the meal just as much as I did. There were several other guests in the B&B, however, it was so quiet and cozy, we felt as if we were the only ones there. We had some extraordinary conversations with Lewis and Lilia and feel that we've made life-long friends. We hope to have the opportunity to visit the Catskill B&B again!

5 of 5 bubbles How easy was it to book the property? 5 of 5 bubbles How easy was key pickup/access to the property?
5 of 5 bubbles Overall condition of the property 5 of 5 bubbles Bedding & mattresses
5 of 5 bubbles Kitchen & utensils 5 of 5 bubbles Bathroom cleanliness
5 of 5 bubbles Other facilities & amenities 5 of 5 bubbles Service
Liked best: The owners
Liked least: Leaving
Travelling group: With Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Mar 2012
Thanks for staying with us and for the positive review.

Lewis and Lilia
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tom M
Albany, New York, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Very Relaxing”
5 of 5 bubbles Reviewed 19 February 2012 for a stay in February 2012
1
person found this review helpful

Went the this B&B for a weekend getaway with my wife. We both loved our stay. Lewis and his wife are charming and intersting hosts. The breakfast was fantastic, rooms clean and quiet.

5 of 5 bubbles How easy was it to book the property? 4 of 5 bubbles How helpful were the directions to the property?
4 of 5 bubbles How easy was key pickup/access to the property? 5 of 5 bubbles Overall condition of the property
4 of 5 bubbles Bedding & mattresses 5 of 5 bubbles Bathroom cleanliness
5 of 5 bubbles Service
Liked best: The service
Liked least: Not much to do in town
Travelling group: With Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
19 Feb 2012
I am glad you enjoyed the breakfast here. We try hard to make it special and meet unique requests.

Thanks for the positive review

Lewis and Lilia
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
BrenWalsh
Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Lovely accommodations, gracious hosts...a very memorable weekend!”
4 of 5 bubbles Reviewed 24 January 2012 for a stay in January 2012
1
person found this review helpful

We had a lovely time with Lewis and his wife in their beautiful house. Lewis is a fascinating individual and a very gracious host and we would love to come back again sometime. The bedroom and bathroom were charming and clean and Lewis' vegetarian cooking was top notch. We took our beginner ski lessons at nearby Windham mountain and loved the meandering drive there from Stamford. All in all, a very memorable time.

4 of 5 bubbles How easy was it to book the property? 4 of 5 bubbles How helpful were the directions to the property?
4 of 5 bubbles How easy was key pickup/access to the property? 4 of 5 bubbles Overall condition of the property
4 of 5 bubbles Bedding & mattresses 4 of 5 bubbles Kitchen & utensils
4 of 5 bubbles Bathroom cleanliness 4 of 5 bubbles Other facilities & amenities
Travelling group: With Spouse/Partner
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
24 Jan 2012
Thanks for the positive review. The skiing us great up here and it is supposed to be a snowy winter.

We hope to have you back soon.

Lewis and Lilia
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Children0
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