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“Fine Staff. Excellent Value.”

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Ramada Staten Island
Ranked #6 of 7 Hotels in Staten Island
Doylestown Pa
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Fine Staff. Excellent Value.”
4 of 5 bubbles Reviewed 7 May 2012

We rented 3 rooms the night before the Bike NY event. We arrived at 10:30 am the morning of our 3 pm check-in. No problem with the staff when we asked to park in the lot and spend the day in Manhattan. Even better, they let us check in to one of the rooms so that we could keep all the bikes safely in there while we spent the day away. They never indicated that it was a problem or that we were asking too much. They just made it happen. The evening staff was gracious in giving us directions; the cleaning staff was friendly too. This hotel knows customer service! Physically, the hotel is updated in a clean, modern way - fun colors in the lobby, immaculate rooms. Convenient drive to the ferry; 24-hour store open around the corner (snacks and breakfast, etc). Will stay again next year. Thank you for a great stay.

Room Tip: Rooms in the back are quieter.
See more room tips
  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JEBSV3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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342 reviews from our community

Traveller rating
    94
    112
    68
    34
    34
See reviews for
142
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68
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
New York, New York, United States
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 16 April 2012

I ended up extending my stay numerous times from one week to nearly six weeks. The staff was incredible- professional, friendly, and helpful. They worked their magic to keep me in the same room for my entire stay which was nice of them. The guest rooms were practically new with a flat screen tv, big comfy bed, and a nice sized tub. Very clean. Good sized parking lot, never had an issue. Although I never woke up early enough, I could smell the waffle maker going in the morning in the dining room. The free wi-fi throughout the hotel and rooms is also a big plus, they even have a nice business office on the 2nd floor with a couple of computers and a printer.
I will definitely come back if I am ever in need of a hotel in SI in the future and will recommend this hotel as well.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel Group

Helpful?
5 Thank Jennifer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bermuda
Level Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 9 April 2012

The hotel was renovated recently so it was clean, beds were okay. free parking. the breakfast was a huge dissapointment. (same breakfast as something you pay for a cheaper hotel). it was 17 mintues to the staten island ferry (ferry is free but you hap $8 day for parking at the lot). this hotel had limited parking. I wouldnt reccomend it. But next time we will be staying at the hampton or holiday inn (their shuttle takes them to the ferry for free!!!!- and their breakfast is waaaayyyyyy better)

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CrAzYfUnFaMiLy247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farmington, MI
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 April 2012

Clean hotel, reasonable rates, own parking lot, extremely helpful staff, especially the always friendly and helpful Debra.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank duran987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilmington, DE
Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 bubbles Reviewed 11 March 2012

Nice to read the rave reviews from our friends in Germany, France, and the Nordic Countries. And take pleasure in acknowledging positive comments by fellow English-speakers who justly praise the reception staff for its efficiency, and the housekeepers for their diligence.

One little detail has yet to be mentioned. This property had a clear, firm, and unmistakable restriction I haven't seen elsewhere: "No visitors after 9:00 PM." Sort of reminded me of the girl's dorms back in college many years ago.

There's a big sign at the desk which apprises the guest of this policy. It appears on your registration document, and it is stated verbally by the polite and friendly desk clerk.

When I checked in, late on a Friday night, there were in the lobby two young women whom I would tentatively characterize as Ladies of Questionable Virtue, who insisted in being given access to guest rooms after the curfew. Also noticed one or two other late-arrival (male) guests paying in cash. Nothing against the venerable Greenback, but, still.

The little envelope which contains the keycard had a couple of warnings printed on it that also detracted from any family-friendly ambiance. "Always Use Deadbolt; Secure Valuables; Report Suspicious Persons or Acts; NEVER Open Door Prior To Identifying ID." Also, at this late hour, on a cold night, several idling cars in the parking lot, with younger women behind the wheels, clattering away on their mobiles.

The neighborhood is quiet, mellow, and comfortable. And I 'm likely inured to the ubiquity of the sex industry. A few days in Amsterdam will cure all but the most sensitive traveler of their inhibitions. OK: I guess this hotel has somehow become a magnet for a certain trade. That doesn't mean it's dangerous. And one typically has nothing to fear from sex industry employees: Some rather prominent US elected officials have found them to be very loyal and loving wives.

All the same, some families and solo females may wish to seek lodgings elsewhere.

  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Exspecto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shashin G, General Manager at Ramada Staten Island, responded to this review, 12 March 2012
Dear Guest,

I'd like to thank you for taking the time to fill out the Tripadvisor review. We certainly thank you for rating us 5/5 stars for Value, Location, Sleep Quality, Cleanliness and Service. We also thank you for ranking us 4/5 stars for Rooms. We work extremely hard making sure that we have the best customer service and guest experience possible. I am elated that you praised both our reception staff as well as housekeeping.

You made a comment about the safety message that's written on our keycard envelopes. While this information is for your own safety, you should note that the keycard envelopes are made by Ramada Corporate and are the same exact keycard envelopes that are given at every Ramada Hotel Worldwide. The information is not specific to our hotel, Staten Island, or NYC but instead to any Ramada Hotel stay anywhere!

I thank you for speaking highly of our neighborhood and describing it as "quiet and comfortable".

As far as referring to some of our guests as having questionable character and mentioning that you may "influenced by your time in Amsterdam", we feel that this is unfair and irresponsible on your part. Customer satisfaction and safety is of the utmost importance to us and discriminating our guests based on your past experiences is uncalled for. After interviewing our security and watching all footage from that night, I have come to the conclusion that the claims that you make are 100% untrue and unwarranted.

I would hope your limited time in the melting pot that is NYC has shown you that people of all walks of life do coexist.

Nevertheless, we wanted to thank you for the kind things that you mentioned about our hotel. We would love to have you again at the Ramada Staten Island. In the future, for the lowest rates, best cancellation policy, free parking, free breakfast and free WIFI, book via ramadasi.com.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsford, New York
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 26 February 2012

Basic hotel but clean and fabulous employees. Extremely helpful throughout our stay. I think what amazed me the most was how employees like Debra seemed proud of this location and what it had to offer!

Room Tip: Even the rooms on the front of the hotel facing the expressway were relatively quiet.
See more room tips
  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DCA2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springfield, Massachusetts
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 6 February 2012

Easy to find; clean and comfortable.The front desk is very helpful and accommodating.
The breakfast is a great start for the day.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brenda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Staten Island

Property: Ramada Staten Island
Address: 535 N Gannon Ave, Staten Island, NY 10314-4317 (Formerly Victory Motor Inn)
Phone Number:
Region: United States > New York > Staten Island
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Staten Island
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Ramada Staten Island 2.5*
Number of rooms: 69
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, Travel Republic (UK), Agoda, Odigeo, Hotels.com, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Ramada Staten Island reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Staten Island Hotel Staten Island
Ramada Staten Island New York

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