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“Great stay for a family”

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Hampton Inn & Suites Staten Island
Ranked #2 of 7 Hotels in Staten Island
Certificate of Excellence
Ann Arbor, MI
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great stay for a family”
5 of 5 bubbles Reviewed 24 November 2013

We stayed one Thursday night here on a quick stop in Staten Island visiting family, two adults and two preschool-age kids in a regular room with 2 queen beds. Very clean, easy parking, very good service, free breakfast -- the hotel really worked out perfectly. We had a room on the 5th floor right next to the elevators and I was a little worried there would be noise ... no noise at all, the elevators must have been modern as you couldn't hear anything, and nothing from other rooms or the hallway.

We didn't use the pool, but looked in good shape. The lobby/dining areas was very large. The room itself wasn't overly spacious with two kids running around, but definitely enough space.

Hampton Inns are always a very comfortable place to stay, and this one in NY was one of the nicest I have stayed at. The next time we visit, I am sure we will stay here.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jkowals3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas G, General Manager at Hampton Inn & Suites Staten Island, responded to this review, 26 November 2013
Thank you very much for your kind comments. We ae so glad you and your family enjoyed their stay here. Its comments like that, we love to hear and gives great pride to our entire staff. We love to make our guest happy. Thank you again for your kind comments.

Regards,
Thomas A. Gatto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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681 reviews from our community

Traveller rating
    383
    170
    68
    37
    23
See reviews for
305
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135
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • Arabic first
  • Danish first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Saint Louis, Missouri
Level Contributor
175 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 bubbles Reviewed 16 November 2013

The hotel is located in a nice wooded and corporate area of Staten Island and not far from Newark Airport. The breakfast was the typical Hampton fare...scrambled eggs that you need to use a spoon to eat; mini omelets; cereals, fruit, etc. Nothing in the evening...surprisingly.

Nothing outstanding to say about the front desk staff. Friendliest person appeared to be a janitor or maintenance person.

Rooms appeared to be furnished, in part, with used furniture.

Limited food options nearby (walking distance). You'll need a car or take a cab to get to good dining.

Room Tip: Ask for a room that faces the parking lot.
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelPansy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas G, General Manager at Hampton Inn & Suites Staten Island, responded to this review, 19 November 2013
Dear Traveloansy,

Thank you for your kind comments. We love when are guests enjoy their stay with us, we are glad and hope for you to vidt us again real soon.


Regards,
Thomas A. Gatto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Staten Island, United States
2 reviews
5 of 5 bubbles Reviewed 16 November 2013

I was worried about the size of the room for 4 adults but was happy to see we had a suite. We had plenty of room to be comfortable all weekend. The room was clean and had many conveniences. We will book again.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Joseph V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas G, General Manager at Hampton Inn & Suites Staten Island, responded to this review, 19 November 2013
Dear Joseph V,

Thank you for kind comments about our Hotel. We love when guests enjoy their stay with us, and we thank you for your kind comments. We hope you come back and enjoy your stay with us again real soon.

Regards,
Thomas A. Gatto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ankeny, Iowa
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 6 November 2013

The Hampton Hotel on Staten Island is a very good place to stay. It is situated less than 30 minutes from the Newark International Airport and provides free access to Manhattan via the Staten Island Ferry. The Ferry ride is free and the view on the trip is fabulous of the New York City Skyline, the Statue of Liberty, and Ellis Island. The Hotel has a good continental breakfast and rooms are nice although the furniture is somewhat dated and in needs of updating. The Staff is friendly and the rooms are clean. The Hotel is situated in a green strip area of Staten Island and is scenic and quiet. The rates are affordable for New York City with shopping and eateries close to the Hotel.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Curt J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas G, General Manager at Hampton Inn & Suites Staten Island, responded to this review, 7 November 2013
Dear Curt J,

Thank you for your comments on your stay with us at the Hampton Inn & Suites Staten Island. We love when our guests enjoy their expience with us. We hope to see you real soon, when you decide to vist New York again.

Regards,
Thomas A. Gatto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fenton, Michigan
2 reviews
4 of 5 bubbles Reviewed 3 November 2013

Overall the hotel is very nice and they treat you well for being a honors member but I think the hotel housekeeping staff needs a refresher in making sure all aspects of the cleaning of the rooms is met. We did not get coffee replacement on both days and we were missing towels the last day we stayed. Minor housekeeping issues in the room but overall the hotel is very nice.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Kimberly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas G, General Manager at Hampton Inn & Suites Staten Island, responded to this review, 6 November 2013
Thank you for your comments you gave us on trip advisor we appreciate every guests that has things to say on how we can improve our Hotel. I have spoken to our housekeeping manager and she has assured me, we will make sur eall our guests amenties are replaced in a timely manner. Thank you again for also saying how much you enjoyred our Hotel. We look forward to your next stay with us.

Regards,
Thomas A. Gatto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 29 October 2013

This Hotel is our home away from Home. Its spotless clean...the staff is great and we Love it! We have stayed in other locations but were drawn back to this one based on the above reasons. They have a free shuttle to and from the Staten Island Ferry... a very nice Breakfact...24 Hr. coffee and Hot Chocalate....it is Safe and Comfy!

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Cherie718
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas G, General Manager at Hampton Inn & Suites Staten Island, responded to this review, 30 October 2013
Thank you very much for your kind comments, We like to make all our guests feel llike this a home away from home. We are glad you got to use all our ammenties we have to offer, Especially our complementary shuttle to ferry. Thank you again for you kind comments.


Regards,
Thomas A. Gatto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 29 October 2013

we were visiting our daughter for family weekend at her college and were pleased to find such great accommodations. We've stayed at Hampton inn's before and are always pleased. The only complaint is the pillows were too soft, and.... Make sure you get to breakfast before 10 or you'll find everything cleaned up!

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas G, General Manager at Hampton Inn & Suites Staten Island, responded to this review, 30 October 2013
Thank you for your comments about our Hotel, we love when we get feedback from our guests. Yes breakfeast does open at 6am and closes at 10am, we do try to stay open a little late for our guest. As for our pillows we will look into geting firmer pillows for our guests. Thank you again for your feedback and hope to see you again real soon.

Regards,
Thomas A. Gatto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Staten Island

Property: Hampton Inn & Suites Staten Island
Address: 1120 South Ave, Staten Island, NY 10314-3410
Phone Number:
Region: United States > New York > Staten Island
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 7 Hotels in Staten Island
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Staten Island 2.5*
Number of rooms: 107
Official Description (provided by the hotel):
A shuttle is provided through the Hilton Garden Inn across the parking lot from Hampton Inn & Suites property. Please contact hotel directly in advance to confirm pick up and drop off. New York State Law prohibits the use of a commercially operated pool without a contracted life guard present. This stipulates our pool hours. Monday through Friday 5pm-10pm and Saturday and Sunday 9am-8pm, (accommodations for pool are set at the Hilton Garden Inn across the parking lot while our pool is closed or blocked off due to pool parties.) ... more   less 
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Also Known As:
Hampton Inn And Suites Staten Island
Hampton Inn & Suites Staten Island Hotel Staten Island
Hampton Inn Staten Island
Staten Island Hampton Inn
Hampton Inn & Suites Staten Island New York

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