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“Great Campus Hotel”

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Hilton Garden Inn Stony Brook
Ranked #1 of 3 Hotels in Stony Brook
Certificate of Excellence
Reading, United Kingdom
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Great Campus Hotel”
Reviewed 3 May 2014 via mobile

We stayed here visiting family, one of whom works in the Palaeontology department of the University just over the road.

The hotel is fairly obviously almost brand new. Comfortable well appointed rooms, and despite the fact that we knew there were people in adjacent rooms almost no sound transference between rooms. It is convenient for the University as it's on the edge of the campus itself. It's also a short, ten minute walk across the pleasant campus to get to the Long Island RR station for a train into New York. The hotel is also has a large amount of woodland around shielding the hotel from the main road up the side of the campus.

The main issues were minor.

We were on the Bed and Breakfast deal which gives you a voucher that says that it entitles you to a breakfast "cooked to order". This isn't the case, they credit the voucher against the breakfast buffet, and charge extra for cooked to order items. Not too much of a problem as the buffet was fine, but would be helpful if the vouchers were correctly worded.

We also ran into a couple of parking issues as the hotel also gets used for events, so on one particular day the car park was totally filled with cars from the event attendees leaving nowhere for us as hotel residents to park.

Aside from that it is an excellent hotel in a good location for those visiting Stony Brook University.

Stayed April 2014, travelled with family
Helpful?
Thank RTPeat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean M, Front Office Manager at Hilton Garden Inn Stony Brook, responded to this review, 8 May 2014
Thank you very much for taking the time to complete the Trip Advisor survey. We are extremely pleased that we met your expectations and we look forward to being your host again soon! Here at the Hilton Garden Inn Stony Brook, we strive to provide each and every guest with the ultimate service and experience that you expect and deserve. Please know that we value your business and we look forward to being of service to you in the very near future. Thank you for being our guest!
Report response as inappropriate
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
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English first
Atlanta, Georgia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 April 2014

I stayed here recently for several days while in town on business, and was quite pleased with my stay. The staff was friendly, helpful and accommodating, and went out of their way to make me feel welcome. The rooms were very clean and comfortable. I do wish that breakfast had been included with my room rate, but overall a great experience. I look forward to staying here again on my next trip.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jake H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean M, Front Office Manager at Hilton Garden Inn Stony Brook, responded to this review, 8 May 2014
Thank you very much for taking the time to complete the Trip Advisor survey. We are extremely pleased that we met your expectations and we look forward to being your host again soon! Here at the Hilton Garden Inn Stony Brook, we strive to provide each and every guest with the ultimate service and experience that you expect and deserve. Please know that we value your business and we look forward to being of service to you in the very near future. Thank you for being our guest!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, NC, United States
1 review
Reviewed 19 April 2014

This is a relatively new hotel on the Stony Brook University campus. I stayed there while attending a conference on campus and found the hotel to be clean, quiet, well-run, and very convenient. I would definitely stay there again if I were visiting Stony Brook.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean M, Front Office Manager at Hilton Garden Inn Stony Brook, responded to this review, 25 April 2014
Thank you very much for taking the time to complete the Trip Advisor survey. We are extremely pleased that we met your expectations and we look forward to being your host again soon! Here at the Hilton Garden Inn Stony Brook, we strive to provide each and every guest with the ultimate service and experience that you expect and deserve. Please know that we value your business and we look forward to being of service to you in the very near future. Thank you for being our guest!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Block Island, Rhode Island
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 April 2014

Sorry to have to be negative, because last year this place was great, but it has gone downhill on several counts. First, I was waiting at the check-in counter in front of a gentleman who was involved with some paperwork and when he looked up, he asked me if someone was helping me, a curious question in an unfriendly manner.

The other front=desk-man quickly came over and took care of checking me in. I had requested a jr. suite without having ever seen one, but since it was an upgrade with which I used my honor points, I expected it to be more comfortable and roomier than a double queen. It was not. The sofa bed in the in the junior section of the so-called suite turned out to be a small single bed that emerged with quite a struggle from the center of the sofa leaving several feet of space on either side should have belonged to a proper size sofa bed.

The mattress left most to be desired; it was an air mattress hardly blown up with no mechanism to inflate it. The metal foundation of the the fold-up bed presented hard bars beneath the mattress, not conducive for any sleeping at all.

The bathroom was tiny and had no separate switch for an exhaust fan; the coffee machine was not fully stocked; used dishes from previous meals littered the hallway on our floor from the time we checked in in the early afternoon until the time we checked out the following morning after having breakfast. And breakfast, for which we paid extra--the Bed-and-Breakfast Special--was nothing of the sort.

The normal Hilton hot-tray breakfast was available to which the Special supplemented ones choice of egg prepartation but to place ones order one can wait for a waiter, who we found not to be part of the Soecial, but one had to find ones way to a counter and find somebody who could take the egg order.

When it was done, one of the staff did find our table so we didn't have to stand around wondering when our eggs would come.

Better to skip the Special and take ones chances with the free buffet, or skip it entirely and head to the chiropractor's to get the kinks from the fold-out sofa bed air mattress remnoved from one's back.

Now I know why they call it a Jr. Suite, No thanks next time. And there will be a next time because despite all these inadequacies, I am certain had I made even the slightest effort to get anything corrected, it would have been graciously and speedily taken care of, but this time I let things unfold without asking for assistance, something I know Hilton's staff would have fixed as they always do.

Stayed April 2014, travelled with family
Helpful?
Thank Douglas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean M, Front Office Manager at Hilton Garden Inn Stony Brook, responded to this review, 21 April 2014
Thank you very much for taking the time to complete the Trip Advisor survey. Here at the Hilton Garden Inn Stony Brook, we strive to provide each and every guest with the ultimate service and experience that you expect and deserve. Please know that we value your business and we look forward to being of service to you in the very near future. Thank you for being our guest!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stony Brook, New York
1 review
Reviewed 15 April 2014

This was one of the nicest hotels I've stayed in. Very quiet, with a super comfy bed. My room was perfectly appointed and so clean that I could have eaten off the floor! Fantastic room and conscientious staff!! What more could a traveler want from a hotel?

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephanie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean M, Front Office Manager at Hilton Garden Inn Stony Brook, responded to this review, 16 April 2014
Thank you very much for taking the time to complete the Trip Advisor survey. We are extremely pleased that we met your expectations and we look forward to being your host again soon! Here at the Hilton Garden Inn Stony Brook, we strive to provide each and every guest with the ultimate service and experience that you expect and deserve. Please know that we value your business and we look forward to being of service to you in the very near future. Thank you for being our guest!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairfield, United States
1 review
Reviewed 8 April 2014

Overall a great stay! Awesome dinner and breakfast! Perfect for a visit to Stony Brook University. We came to visit the area for a college tour and found the hotel easily. It happened to snow (during April) while we were there, but it didn't phase the staff who had everything cleared quickly. Our breakfast package was great for our stay - plenty of choices, including made-to-order entrees from the chef. We also had the best dinner at the restaurant. One of the best steaks I ever had! Highly recommended.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean M, Front Office Manager at Hilton Garden Inn Stony Brook, responded to this review, 12 April 2014
Thank you very much for taking the time to complete the Trip Advisor survey. We are extremely pleased that we met your expectations and we look forward to being your host again soon! Here at the Hilton Garden Inn Stony Brook, we strive to provide each and every guest with the ultimate service and experience that you expect and deserve. Please know that we value your business and we look forward to being of service to you in the very near future. Thank you for being our guest!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Odessa, Florida
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 April 2014

We stayed at this brand new beautiful hotel this past weekend and we were very pleased. I am a frequent traveler and I was impressed with the modern decor and surroundings. I was most impressed with the quietness of the rooms. I told my wife that we must be the only ones here as there was no noise! All three nights over the weekend and the parking lot was full so there were other people here. William greeted us the second night we were there along with his guest service manager were there to make sure we were having a great stay. We used the restaurant which was spacious and the food fresh, the business center and room service all were very good. Stay here if you are going to Stonybrook, port jeff or anywhere out east, stop here and take the drive if you are doing east end activities, you will pay less and get more.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lier4lif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean M, Front Office Manager at Hilton Garden Inn Stony Brook, responded to this review, 12 April 2014
Thank you very much for taking the time to complete the Trip Advisor survey. We are extremely pleased that we met your expectations and we look forward to being your host again soon! Here at the Hilton Garden Inn Stony Brook, we strive to provide each and every guest with the ultimate service and experience that you expect and deserve. Please know that we value your business and we look forward to being of service to you in the very near future. Thank you for being our guest!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Stony Brook

Property: Hilton Garden Inn Stony Brook
Address: 1 Circle Rd, Stony Brook, NY 11790-3408
Phone Number:
Region: United States > New York > Long Island > Stony Brook
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Stony Brook
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Stony Brook 3*
Number of rooms: 135
Official Description (provided by the hotel):
The Hilton Garden Inn Stony Brook hotel offers stylish accommodations ideally located on the campus of Stony Brook University and just across the street from the Stony Brook University Hospital. Enjoy easy access to the Stony Brook campus, plus nearby shopping, beaches and malls. We are also conveniently located just 12 miles from McArthur Airport and 60 miles from New York City. Explore Long Island from the LIRR Stony Brook Station located on the university campus or take the complimentary hotel shuttle to attractions in the local area. Unwind in a spacious guest room and keep in touch with complimentary internet access. Indulge in a delicious meal at the hotel restaurant, The Garden Grille & Bar, open daily for breakfast and dinner and weekdays for lunch. For the convenience of dining within your room, grab a snack from the hotel's great value, 24-hour Pavilion Pantry® or order a meal from room service (evening only). The Pavilion Lounge offers the perfect spot to unwind after a busy day. Stay active with a workout in the complimentary fitness center or enjoy a splash in the pool. The Hilton Garden Inn Stony Brook also offers flexible meeting space, ideal for seminars and presentations. ... more   less 
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