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Hotel Skyler Syracuse, Tapestry Collection by Hilton
Ranked #6 of 32 Hotels in Syracuse
Certificate of Excellence
GreenLeadersGold level
Ottawa
Level Contributor
91 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Nice place!!!”
Reviewed 13 July 2014

Stayed for two nights in room 336. The bed was very comfy and the bathroom was clean - nice shower but smaller vanity. Had a nice desk area and two flat screen TVs / fridge. In the morning the cleaning staff were a bit loud, but overall it was a good experience. As mentioned in previous reviews, the one-way streets in the area can make it a bit tricky to get to, however, there is secure parking and you're within walking places to restaurants and drug stores.

Room Tip: The hotel is quite small, I stayed on the third floor, the only noise came from the housekeeping.
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  • Stayed July 2014, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank travlbug39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkviewManagement, Manager at Hotel Skyler Syracuse, Tapestry Collection by Hilton, responded to this review, 6 August 2014
Dear travlbug39,

Thank you for your nice comments regarding cleanliness of the bathroom and the comfort of the bed. Please know we have used your comments as a training topic with housekeeping regarding the noise issue. We continuously strive to exceed our guest’s expectations and truly appreciate all guest feedback. Hope to see you again soon!

Sincerely,

Hotel Skyler
Staff & Management
Report response as inappropriate
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356 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Any
English first
Ottawa, Canada
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 July 2014

This hotel was once a synagog and then a theater. Converting former religious buildings into hotels and condos has become popular as of late and boy they sure got it right at the Hotel Skyler. . The beds are big and comfortable, the rooms are tastefully decorated and the space is laid out as well as can be expected. Sure, you sacrifice things like bathtubs in the room or multiple entrances. But the hotel more than makes up for it by offering a high-end boutique hotel experience.

Staff were friendly and efficient. The hotel is located on campus and just off the interstate, so Canadian shoppers have no problem getting to the Outlet Mall, Destiny US, or any of the suburb shopping spots.

We've stayed at just about every hotel in Syracuse and the surrounding area. This is one we look forward to visiting again.

Room Tip: The third floor rooms have great windows and nice, high ceilings.
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  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Tim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkviewManagement, Manager at Hotel Skyler Syracuse, Tapestry Collection by Hilton, responded to this review, 6 August 2014
Dear Tim W,

Thank you for the wonderful review regarding staff and your accommodations. We are so happy to hear you enjoyed Hotel Skyler and hope you had great shopping while in Syracuse. We also look forward to your next visit to our area!

Sincerely,

Hotel Skyler
Staff & Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland OR
Level Contributor
79 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 12 July 2014

The former temple and theater may have an LEED platinum certification but there is absolutely no remaining character or charm to this hotel and the rooms are clearly lacking sound insulation. Likewise, the hotel location was fine for a visit to Syracuse University but sleeping was difficult as we heard every noise in the hallway, above and to the sides of our room! If we return to town I will definitely look into other options.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank PDXonthego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rural Georgia
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 July 2014

I enjoyed this eco-friendly (be certain the outlets are turned on or you will awaken to dead electronics) hotel The check-in was pleasant and the room very nicely furnished and intriguing ( very high ceiling and half moon shuttered windows. The bathroom lighting was dim in keeping with the environmentally conscious theme, perhaps. So far so good! Beware the hotel shuttle. It will be no where near on time; it serves airline crews on a priority basis (you are last on the list no matter how long you may have waited and the airport is 15-20 minutes away); it also serves three hotels. My truly horrific experience with the shuttle was appropriately compensated yet difficult to obtain as there is no manager on the premises ever, the best I could tell. Parking is adequate but barely. There is no breakfast but the bagel shop a couple go blocks up the street was expensive but good while the Dunkin Doughnuts, in the same vicinity, though less expensive is to be avoided.

I will be returning to Syracuse in August. Will I stay here again? Definitely maybe. Without the awful shuttle experience the stay would have been a great one and, again, I was appropriately compensated. So yes, definitely. Maybe.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Centerfield3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montebello, California
Level Contributor
57 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 2 July 2014

This is probably my final review for the Syracuse area hotels, etc since my son transferred to a school in California! I have stayed in Embassy Suites, Sheraton, Residence Inn & Crowne Plaza when I was in the Syracuse area. This time Priceline gave me the Hotel Skyler. It was nice. I had always wanted to stay here because of the free parking & proximity to SU. Our room was huge and though I was not thrilled about being on the 1st floor, it wasn't that big a deal. I like the Eco-Friendly atmosphere. The bar is nice though I did not use it. There is only one minor thing that may not be a deal breaker for most but is for me. There is no coffee maker in the room. Though there is plenty of delicious free coffee in the lobby, I prefer to have a cup before I shower and get dressed. Other than that, I enjoyed my stay.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank E M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 July 2014

Very much enjoyed our stay at the Hotel Skyler. It is a beautiful hotel with a very cozy feel to it. Our room was very spacious and the bathroom was amazing, with a waterfall shower head. There is a small bar near the lobby but it is well stocked. Only stayed here one night but the next time I am in Syracuse I will definitely stay here again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OntarioTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkviewManagement, Manager at Hotel Skyler Syracuse, Tapestry Collection by Hilton, responded to this review, 2 July 2014
Dear OntarioTravel,

Thank you so much for taking your time to share your experience with us! It was a wonderful review to read and share with our staff to enjoy. We hope that you can spend more than one night the next time you are in Syracuse!

Sincerely,

Hotel Skyler
Staff & Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 26 June 2014 via mobile

This hotel is perfect! It is a very clean and well kept hotel. I will be returning next time I'm in the area. The bar is a tad small but it serves the purpose. I love that it's a repurposed building. It has a lot of charm.

Stayed June 2014, travelled as a couple
Helpful?
Thank Matthew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkviewManagement, Manager at Hotel Skyler Syracuse, Tapestry Collection by Hilton, responded to this review, 30 June 2014
Dear Matthew C,

Thank you so much for your wonderful review. We are so happy to hear you enjoyed Hotel Skyler and look forward to your return!

Sincerely,

Hotel Skyler
Staff & Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Skyler Syracuse, Tapestry Collection by Hilton

Property: Hotel Skyler Syracuse, Tapestry Collection by Hilton
Address: 601 S Crouse Ave, Syracuse, NY 13210-1751 (Formerly Hotel Skyler)
Region: United States > New York > Finger Lakes > Syracuse
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 32 Hotels in Syracuse
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Skyler Syracuse, Tapestry Collection by Hilton 3*
Number of rooms: 58
Official Description (provided by the hotel):
You've never been anywhere like Hotel Skyler Syracuse, Tapestry Collection by Hilton. In the serene and welcoming lobby, industrial minimalism meets soothing organic comfort. Retro and metro mingle cozily in one-of-a-kind guestrooms. From the moment you check in until you reluctantly say goodbye, you'll know you're somewhere special - somewhere designed to nurture the spirit and the planet. You're at Hotel Skyler Syracuse, Tapestry Collection by Hilton, Syracuse's first LEED Platinum hotel. Every guest room has a safe, iron/ironing board, iHome clock radio, walk-in shower, flat-panel TV, HDTV, and free high-speed wired and wireless internet, refrigerator and desk. Start each day with a complimentary Artisan Style Breakfast served in the Main Lobby. ... more   less 
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