Hotel staff went out of their way to make us feel comfortable even though this is not a typical full service hotel (i.e. no porter to help with bags). I called ahead to ask for early check-in and Trisha at the front desk greeted me by name - a lovely welcome! Celeste from housekeeping was a doll and prepared two rooms for us to select from (my dad has Parkinson's and she was gracious about changing sheets, extra bath amenities, swapping room keys and laughing at his oddball jokes; she's a empathetic angel disguised under that housekeeping uniform).
Included breakfast buffet was well stocked with hot and cold items. Tables were cleaned off quickly. All day coffee/tea near the bar is a nice touch.
Hopefully the street construction and wonky sidewalks will be repaired soon.
- Official Description (provided by the hotel):
- The Residence Inn Armory Square offers 1 & 2 bedroom suites in the heart of downtown Syracuse. Free hot breakfast, indoor pool & our expanded fitness center allow you to stay on top of your daily routine. Valet parking, flexible meeting space, on-site Bar, outdoor seating & patio area and set us apart from other Syracuse hotels. Free Wi-Fi and Marriott’s interactive GoBoardTM keep you connected. ... more less
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