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“Dated but lovely”
Review of Parkview Hotel

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Parkview Hotel
Ranked #5 of 31 Hotels in Syracuse
Certificate of Excellence
Reviewed 19 December 2012

After a little trouble getting to the hotel (not much parking in front) I was pleasantly surprised, as I checked in after dark and the neighborhood looks a little iffy at night. The lobby is just lovely and the staff is incredibly helpful and friendly, which I really needed at the time, after a tough car trip.

My room was on the 6th floor, spacious with 2 queens, microwave, and mini fridge. My only issue with the room itself was the lack of a place to hang clothing. There were plenty of outlets for all my electronics, which was nice (and a pleasant change from last time I stayed in Syracuse at a different hotel). When I first walked into the room it was a bit of a chuckle: the dated furniture gave me the comfy feeling of checking into my grandmother's apartment. This is not to say that it is old, but more of a boutique hotel, homey feeling. No sterile feeling at all.

Though only one elevator was working, I never had to wait long, so not an issue. The lobby is in the middle of renovations, but it is so charming I almost wish that I had time to hang by the fireplace and read a book with a cup of tea. Parking in back was easy and there was plenty. All in all, a great experience, and I would stay again.

Special thanks to the staff. It was a tough day all around, and I had spent 6 hours in the car listening to the tragedy of Newtown unfold on CNN Radio. A warm welcome and helpful smiles were exactly what I needed on that horrible day.

Stayed: December 2012
1  Thank kambea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkviewManagement, Manager at Parkview Hotel, responded to this reviewResponded 5 January 2013

Dear kambea,

Thank you for your review. We absolutely share the same thoughts of the heart-breaking Newtown tragedy. It is wonderful to hear our staff was helpful and welcoming. We look forward to your next visit and hope you can enjoy the fireplace in the lobby with your book and cup of tea.

Sincerely,

Parkview Hotel
Staff & Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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377 - 383 of 535 reviews

Reviewed 30 November 2012

We went down for Black Friday and needed a hotel near the mall. This one received fairly good reviews and was relatively inexpensive. You never know what you're going to get in Syracuse unless you know the area well. There are parts of the town that are extremely sketchy. While I wouldn't walk around alone at night, the hotel was very pleasant. The rooms were spacious, clean and well decorated. We had a fridge one night and when we checked out and decided to stay another night and checked back in, we had a room with a fridge and microwave. The hotel has a nice ambience. Built in the 20's the architect is very warm. The staff was great and the only complaint I have is the placement of the pop and ice machine. Both are in the basement, making my 13 year old a little scared to go alone. There's plenty of parking in the rear and there's a lovely fountain across the street in the small park.

  • Stayed: November 2012, travelled with family
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1  Thank WISHIWERERICH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkviewManagement, Manager at Parkview Hotel, responded to this reviewResponded 10 December 2012

Dear WISIWERERICH,

Thank you for choosing the Parkview Hotel while visiting Syracuse and deciding to extend your stay. We hope to see you the next time your travels bring you to the area.

Tip: An additional ice machine is located on the 4th floor.

Please Note: We are proud to announce that the Parkview Hotel elevator has been completely rebuilt and it is fully functional. In addition, after January 1st 2013, we will now include a complimentary hot breakfast buffet each morning. Fresh coffee, juice, eggs, sausage and pastries to start your day all combined with free WIFI and free parking! Please come and see us again soon.

Parkview Hotel
Staff & Management

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Reviewed 29 November 2012

We booked a room through Priceline and stayed here the Tuesday before Thanksgiving. We got a great deal and were upgraded to a suite when were arrived. The room was spacious, clean, and comfortable. The person who helped us check in at reception was friendly and helpful. We will definitely stay here again the next time we pass through Syracuse!

Stayed: November 2012, travelled as a couple
Thank albondiga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkviewManagement, Manager at Parkview Hotel, responded to this reviewResponded 10 December 2012

Dear albondiga,

Thank you for your 5-star review! We are pleased to hear you enjoyed your stay. Our staff looks forward to your return!

Sincerely,

Parkview Hotel
Staff & Management

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Reviewed 25 November 2012

I was pleasantly surprised that a deal on Priceline landed us at this hotel, as we had pretty much decided on a 1 1/2 star hotel in downtown Syracuse as it was a known entity and served our purpose (to be in a good location to visit Dinosaur BBQ, Al's Wine and Whisky Bar and do some shopping). We were quite surprised that this 3 star ended up to be so beautiful! The fitness room was good as was the location, but the room itself was quite lovely. Having a kitchenette with a beautiful view of the park made for a stay where we didn't feel that the room was 'just a place to sleep'. Lovely TV on a rotating stand, great amenities and a comfortable king size bed. Will definitely do this hotel the next time I get to Syracuse if I can get a similar deal.

  • Stayed: November 2012, travelled as a couple
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1  Thank littlemack100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkviewManagement, Manager at Parkview Hotel, responded to this reviewResponded 10 December 2012

Dear littlemack100,

Thank you for your wonderful review. We are thrilled to hear we exceeded your expectations. Please come visit us again at the Parkview Hotel, stop by your favorite places (Dinosaur BBQ, Al’s Wine and Whiskey Lounge) and maybe go for a little shopping spree at the new Destiny USA. We look forward to your return!

Sincerely,

Parkview Hotel
Staff & Management

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Reviewed 19 November 2012

When we first arrived, we saw the hotel from the outside, and figured a typical downtown city hotel. Those who have traveled to Chicago and NY know what I mean. The staff was super friendly, and the only glitch was that of our two rooms, one was not cleaned yet. Immediate response from the desk and we got another room. The back parking lot was great, and plenty of spots with good security to get in and out of the hotel. We went up to our rooms and were
shocked at the spaciousness of the rooms. Very nice, clean, beds were very comfortable, and the showers had dual heads. very nice lobby to relax and sit by the fire. Went to the Zac Brown concert which was less than a mile away. All in all, a great place to say, with a very friendly and responsive staff.

Room Tip: got this through Priceline which helped with price...but in a jam, I would pay more to stay here tha...
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  • Stayed: November 2012, travelled with family
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1  Thank RICH F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkviewManagement, Manager at Parkview Hotel, responded to this reviewResponded 25 November 2012

Dear RICH F,

What a wonderful review to read and share with all of our staff! We look forward to your next visit.

Please Note: We are proud to announce that the Parkview Hotel elevator has been completely rebuilt and it is fully functional. In addition after January 1st 2013, we will now include a complimentary hot breakfast buffet each morning. Fresh coffee, juice, eggs, sausage and pastries to start your day all combined with free WIFI and free parking! Please come and see us again soon.

Best Regards,

Parkview Hotel
Staff & Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2012

We were in Syracuse for a concert at the Landmark Theatre Nov 16th and chose this hotel for the location and price (both confirmed upon arrival). We were very impressed with everything about the hotel. The desk staff was extremely friendly and helpful. Our double room was clean, beautifully decorated and unbelievably spacious. The beds were very comfortable. We had breakfast in the adjoining cafe the next morning and it was excellent. This hotel definitely doesn't deserve some of the bad ratings I've read here. Would definitely stay again!

  • Stayed: November 2012, travelled as a couple
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1  Thank KTownTravelGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkviewManagement, Manager at Parkview Hotel, responded to this reviewResponded 25 November 2012

Dear KTownTravelGirl,

Thank you for your 5-star review on Tripadvisor! We are thrilled to hear we exceeded your expectations. Our staff looks forward to seeing you soon!

Please Note: We are proud to announce that the Parkview Hotel elevator has been completely rebuilt and it is fully functional. In addition after January 1st 2013, we will now include a complimentary hot breakfast buffet each morning. Fresh coffee, juice, eggs, sausage and pastries to start your day all combined with free WIFI and free parking! Please come and see us again soon.

Best Regards,

Parkview Hotel
Staff & Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2012

Came in town for a football game, me and my son. Service upon check-in was fine. Room itself was good -- comfortable king-sized bed, sitting area with a table and two chairs, kitchenette (which we never used). Flat screen tv that was attached to the wall, but pivoted left or right. The room was maybe just a little bit dated (furniture). Only significant complaint about the room was the incredibly small size of the bathroom -- the smallest one I can ever remember in a hotel room. You had to close the door to squeeze between the toilet and wall to get to the sink. Really tight.

My son and I ate breakfast two mornings at Stefon's, which is attached to and part of the hotel. Had a breakfast sandwich one morning and a breakfast quesadilla the next -- both excellent. Also excellent was the chai latte --- better than Starbuck's!

Although the hotel was good-to-acceptable, downtown Syracuse was disappointing. Not that I was looking for nightlife, but we walked on Sat evening, looking for a place for dinner, and couldn't find that much. Maybe our own fault, not sure.

  • Stayed: November 2012, travelled with family
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Thank dtgdallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkviewManagement, Manager at Parkview Hotel, responded to this reviewResponded 25 November 2012

Dear dtgmichigan,

Thank you for your kind review on Tripadvisor. We are happy to hear you enjoyed your recent stay with us. When you visit us again, please stop by the front desk and let our staff recommend a few of the many great places downtown. You can also utilize our complimentary shuttle (based upon availability) as it is only a 5 minute drive.

Please Note: We are proud to announce that the Parkview Hotel elevator has been completely rebuilt and it is fully functional. In addition after January 1st 2013, we will now include a complimentary hot breakfast buffet each morning. Fresh coffee, juice, eggs, sausage and pastries to start your day all combined with free WIFI and free parking! Please come and see us again soon.

Best Regards,

Parkview Hotel
Staff & Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Parkview Hotel

Address: 713 E Genesee St, Syracuse, NY 13210-1505
Region: United States > New York > Finger Lakes > Syracuse
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Syracuse
#5 Business Hotel in Syracuse
Price Range: £80 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Parkview Hotel 3*
Number of rooms: 83
Official Description (provided by the hotel):
Complete Property Upgrade Complete as of March 1, 2013! Hot breakfast now included!Chic downtown Syracuse NY hotel. Those three words just go together, don't they? Here are three more words: The Parkview Hotel. This is contemporary meets art-deco; funky meets comfortable, and the end result is a boutique hotel atmosphere where you feel just fine about kicking off your shoes and relaxing. Once you check in, you're not going to want to leave any time soon. All rooms and suites are equipped with complimentary upgraded WIFI internet access, speaker phones with voicemail, digital cable, flat-screen LCD televisions, and a really comfortable bed! Just completed, new in-room window treatments, ergonomic chairs and bedding package. ... more   less 
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Also Known As:
Parkview Hotel Syracuse

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