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“parkview review”
Review of Parkview Hotel

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Parkview Hotel
Ranked #3 of 32 Hotels in Syracuse
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“parkview review”
Reviewed 6 September 2013

A 2 night stay over the weekend was comfortable and relaxing. Front desk was a helpful and curtious and anxiuose to meet our needs. Complimentary breakfast was exceptional in the cocktail lounge. In the evening the cocktail lounge was comfortable and quiet. The front desk always had a form of transportation for us waiting out front if we needed without any wait. Overall our stay was pleasant and relaxing. The rooms were clean and appealing. They also offered secure parking outback which was surprisingly free. I would definitely stay there again.

Room Tip: 5th floor rooms have a nice view.
See more room tips
  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank biond01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkviewManagement, Manager at Parkview Hotel, responded to this review, 18 September 2013
Dear biond01,

Thank you for your wonderful review. We are pleased to hear you had a pleasant and relaxing stay. Your compliments towards our services are greatly appreciated. We look forward to your next visit!

Sincerely,

Parkview Hotel
Staff & Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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508 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Ulm, Germany
Level Contributor
411 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
Reviewed 5 September 2013 via mobile

We stayed 2 nights in the Parkview Hotel. We were positively surprised, big, clean room ( although we had the impression, that the sheets have not been changed, but after leaving a note the next morning, they were fresh). Breakfast was standard, but they have a nice little shop with a rather big selection. Even a decent washing machine and tumbler are available. Gym was clean and air conditioned. We enjoyed our stay there.

Stayed September 2013, travelled as a couple
Helpful?
Thank christpost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkviewManagement, Manager at Parkview Hotel, responded to this review, 19 September 2013
Dear christpost,

Thank you for your feedback, we are happy to hear that we were able to accommodate all of your needs and requests. We are confident of the cleanliness of our rooms but are happy to hear we took immediate action to insure your comfort as well. We look forward to your next visit!

Sincerely,

Parkview Hotel
Staff & Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 September 2013

The location in Syracuse is not great, and the neighbourhood seemed a little seedy, but the hotel is well kept, the breakfast was good, and the service was good. Close to the big mall (Destiny USA), but not conveniently located to it.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gail G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkviewManagement, Manager at Parkview Hotel, responded to this review, 19 September 2013
Dear Gaiil G,

Thank you for taking your time to share your experience. Parkview Hotel is located only 10 minutes driving distance to one of the largest malls within America, named Destiny USA. Other nearby attractions includes Armory Square, which is the restaurant and bar district of Syracuse, fun science and technology museum called MOST, Syracuse University Campus and more…We are happy to hear you enjoyed your stay and look forward to seeing you soon.

Sincerely,

Parkview Hotel
Staff & Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 3 September 2013

My friend and I was in syracuse for our NYS boards and stayed here ..the .outside completely mislead me (a very old building) but if was clean beautiful and friendly staff they .even got us a pizza at 1am for a late nite studying munchies and they had a small "store" that was great and the room VERY clean w/ AWSOME bed ...I do have one complaint I haven't got my deposit back on my credit card but this is defiantly where I will stay again when here

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ricanczechitailan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkviewManagement, Manager at Parkview Hotel, responded to this review, 19 September 2013
Dear Ricanczechitalian,

We are so happy to hear you had a fabulous experience and benefited from our amenities. Please know, the incidentals hold is released immediately at the time of departure and but may take few days for your bank to process it. We look forward to your next visit!

Sincerely,

Parkview Hotel
Staff & Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 September 2013 via mobile

We chose this hotel based on reviews, as we were only in Syracuse for one night and wanted somewhere central and clean to stay. This was a huge disappointment. The bed was full of hair, blatantly unwashed, and when we went to place something in the bedside drawer it contained condoms and rubbish! The staff were very good about putting us in a new room, but based on our experience I would not recommend this hotel

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Akmurray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkviewManagement, Manager at Parkview Hotel, responded to this review, 16 September 2013
Dear Akmurray,

We can only hope that you will accept our deepest apologies in this matter. It is our absolute goal to provide you with nothing less than a pleasurable experience and pains us to hear that we failed to do so. Your feedback has been shared with the director of housekeeping and we have now taken immediate measures to insure that this cannot happen in the future. We hope that you will give us a second opportunity to demonstrate the improvements made from your review. Please feel free to contact our management directly for future visits to our area.

Sincerely,

Parkview Hotel
Staff & Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Syracuse, New York
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 September 2013 via mobile

The bed was incredibly comfortable, we slept awesome. Room was nice. Shower head was awesome. Bathroom had been recently remodeled. Hotel looks a little run down from back of building but hotel was lovely. Free breakfast was decent. Typical hotel breakfast.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LAURAandGLENN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkviewManagement, Manager at Parkview Hotel, responded to this review, 18 September 2013
Dear LAURAandGLENN,

Thank you for the 5star review! There is nothing better than a comfortable bed and a good night sleep, we are so happy you enjoyed it. Come and be our guest again!

Sincerely,

Parkview Hotel
Staff & Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saratoga Springs, New York
Level Contributor
3 reviews
Reviewed 30 August 2013

the room we stayed in was awesome room 109 stayed aug 27 -29 beds were so comfortable hotel was packed we did not hear 1 person up or next to us. great stay my wife and i and our 4 year old went for the fair the zoo and Destiny USA mall.the staff was great but the best was mallorie she was very helpful and so kind when we got back from the fair she asked our little girl how she liked the fair and if she had fun.when we checked in we had a room on the 4th floor when we asked her where the stairs were because my wife gets ill from riding in elevators she asked us for my room card and put us on the first floor.loved everything about this place and cant wait to go back again.my wife and i are telling everyone about this place it is a hidden gem.and by the way it was one of the cleanest places we have ever stayed in looking for a reason to go back sooner then next aug will be asking for 109 again thanks for the great stay.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DAVID G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkviewManagement, Manager at Parkview Hotel, responded to this review, 18 September 2013
Dear DAVID G,

Thank you for this wonderful review. Mallorie and rest of our staff were delighted to read it. We are so happy to learn that your stay was an enjoyable time. We are excited to see you and your family soon!

Sincerely,

Parkview Hotel
Staff & Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Parkview Hotel

Property: Parkview Hotel
Address: 713 E Genesee St, Syracuse, NY 13210-1505
Region: United States > New York > Finger Lakes > Syracuse
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Syracuse
#5 Family Hotel in Syracuse
#5 Business Hotel in Syracuse
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Parkview Hotel 3*
Number of rooms: 83
Official Description (provided by the hotel):
Complete Property Upgrade Complete as of March 1, 2013! Hot breakfast now included!Chic downtown Syracuse NY hotel. Those three words just go together, don't they? Here are three more words: The Parkview Hotel. This is contemporary meets art-deco; funky meets comfortable, and the end result is a boutique hotel atmosphere where you feel just fine about kicking off your shoes and relaxing. Once you check in, you're not going to want to leave any time soon. All rooms and suites are equipped with complimentary upgraded WIFI internet access, speaker phones with voicemail, digital cable, flat-screen LCD televisions, and a really comfortable bed! Just completed, new in-room window treatments, ergonomic chairs and bedding package. ... more   less 
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Also Known As:
Parkview Hotel Syracuse

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