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“Wish We Knew About Parkview Sooner”
Review of Parkview Hotel

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Parkview Hotel
Ranked #3 of 32 Hotels in Syracuse
Certificate of Excellence
Tampa, Florida
Level Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Wish We Knew About Parkview Sooner”
Reviewed 4 May 2014 via mobile

My fiance and I were in Syracuse this weekend to visit his friends from college and we decided to stay at the Parkview instead of the usual chain hotels. The hotel lobby is nice and there's a little marketplace for snacks and drinks. Our room was bigger than expected and had a kitchenette. The bed was incredibly comfortable. My only complaints are that there wasn't much of a view from our windws and the bathroom was pretty small.

The staff at the Parkview is awesome! We planned to meet our friends at a restaurant in Armory Square and there's a hotel shuttle that takes you there. Erin at the front desk called it for us and even provided the number for a cab in case we left Armory Square past wn the shuttle stopped running. Tony, the driver, was very nice and punctual. We ended up taking the shuttle back and he was at the bar 10 minutes after we called. Once we got back to the hotel we went to the bar and chatted with the bartender Jeremy for at least an hour. He's really funny and full of good stories.

When we're in Syracuse again we'll definitely stay here. Just wish we had discovered it sooner.

Stayed May 2014, travelled as a couple
Helpful?
Thank purplegal12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkviewManagement, Manager at Parkview Hotel, responded to this review, 11 May 2014
Dear purplegal12,

We are so happy you found us! Thank you for your wonderful comments. Our staff loved reading your review and are very excited for your return!

Sincerely,

Parkview Hotel
Staff & Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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509 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
Syracuse, New York
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 April 2014

Always choose the Parkview Hotel as my choice when visiting Syracuse University. Such a convenient location to the University and the highway and neighboring shopping areas!
The rooms are all different and bring back the feel of elegance. Plantation shutters, instead of poorly hung drapes that don't close well, give the feel of new design! Behind the front desk, there is a lovely area to have a complimentary breakfast as well as a relaxing glass of wine in the evening when the lights lower and become a very comfortable club. I highly recommend a stay here as I will continue to make it my choice when in town!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank DCW711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkviewManagement, Manager at Parkview Hotel, responded to this review, 11 May 2014
Dear DCW711,

Thank you for taking your time to write a great review. We are honored to be your first choice of hotels in Syracuse. We’ll see you again on your next visit!

Sincerely,

Parkview Hotel
Staff & Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
89 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 6 April 2014

Poor Syracuse... the recession has been particularly unkind to it. I stayed here for two weeks while in Syracuse on business and had one of the rooms (which they call a suite--it's a room) with a "kitchenette" (which here means a small refrigerator, a sink, and a microwave--no stovetop). This place would have been just fine for one night, but much longer and the mushy, pillow-top mattress takes its toll on one back and the lack of means to actually cook is a problem. It is also home to a number of Syracuse University students, so it feels more like a dorm than a hotel. The internet here is terrible--it cuts out completely several times a day, and if it happens at night, you're screwed until the next morning. Conveniently located right next to the highway, so if you've got a car it's easy. If not--there's almost nothing within walking distance (not that you'd want to--the neighborhood looks a bit like a battle zone) and the hotel shuttle goes only a very limited number of places. Mostly cheerful and helpful staff.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Timon88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkviewManagement, Manager at Parkview Hotel, responded to this review, 11 May 2014
Dear Timon88,

We are sorry to hear Parkview Hotel did not fit to your needs. We would like to recommend our sister property, the Genesee Grande Hotel, for your long term stays; as there are larger suites that may better suit your needs.

Sincerely,

Parkview Hotel
Staff & Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 5 April 2014

The Parkview is a very pleasant hotel with nicely appointed rooms, comfortable bedding, and good amenities; the lobby area was welcoming, there is a small shop for snacks and drinks for purchase; and the included daily breakfast was appreciated. Our room was clean, quiet, and well-lit (big windows; natural light). The free shuttle service to and from the airport or the Syracuse University campus was terrific--the weather was in the comfortable 50s during our stay, but in inclement weather, such a service is invaluable (it took us about 5-8 minutes to walk to campus from the hotel; and the downtown area is accessible in spite of being near a highway underpass). All of the staff and drivers were friendly and helpful. We enjoyed our stay and would return.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cynthia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkviewManagement, Manager at Parkview Hotel, responded to this review, 11 May 2014
Dear Cynthia W,

Thank you for the great review. We are so happy to hear your enjoyed all of our amenities during your stay. Please come and stay with us again the next time your travels bring you to our area.

Sincerely,

Parkview Hotel
Staff & Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rutland, Vermont
Level Contributor
265 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 335 helpful votes
Reviewed 12 March 2014

We were in Syracuse for 1 night, and I booked through Hotel.com, not knowing anything about this hotel. Got a great price so we went for it. The hotel is close to downtown core and centrally located to the Carrier Dome at Syracuse University, plus all the great restaurants downtown. The minus in terms of location is that it's right near the interstate overpass, so at night you hear the constant hum of the traffic at 70 mph. Adjacent land is a lot of vacant lots and abandoned industrial buildings, so it looks a bit sketchy, but it seemed safe enough, and our car was fine in the free parking lot behind the hotel, though I admit I was a bit nervous at first. We took all valuables out of the car into the hotel with us for the night, including our portable DVD player strapped to the headrest for the kids. Inside, the hotel was much cleaner and nicer than expected, from a recent renovation I think. Our room on the 6th floor (the top floor) was large and well appointed, and very clean. Two Queen beds were comfortable but a bit on the small side. Seems like they were about a foot shorter than a Queen sized bed should be. I'm 6 feet tall and my feet were right at the end. I think they could fit 2 Kings in here easily since the room was very large. There was a real big closet, a flat screen TV with HD cable, and the bathroom was large and clean. Also a fridge that was nice to use to keep cold drinks and snacks for our 4 hour drive to and from Syracuse. They also provided a free breakfast in their lounge in the morning from 7-10 am. Cereals, oatmeal (instant), milk, yogurt, orange juice, bagels, toast, English muffins, scones, peanut butter, jellies, scrambled eggs, (premade, frozen) sausage patties, biscuits & gravy. It wasn't spectacular, but it wasn't awful either, and nice to have offered as inclusive with your stay. For a night or two, this is a fine place to stay.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lhousesoccer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkviewManagement, Manager at Parkview Hotel, responded to this review, 24 March 2014
Dear lhousesoccer,

Thank you for sharing your experience with us. We are happy to hear you enjoyed our recently remodeled rooms and the complimentary breakfast. Please come and visit us again the next time your travels bring you to Syracuse!

Sincerely,

Parkview Hotel
Staff & Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
Reviewed 8 March 2014 via mobile

$96 for a room can't beat it! Thanks to Devon for accommodating my dogs letting us switch rooms he was great! Nice bar that's open till 12...clean rooms good staff and on site parking.. Also serve food! Looks small and old from outside but its up to date with flat screens ect

Stayed March 2014, travelled with friends
Helpful?
Thank Dean L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkviewManagement, Manager at Parkview Hotel, responded to this review, 24 March 2014
Dean L,

Thank you for your wonderful review. We are so happy to hear we exceeded your expectations and look forward to your return visit!

Sincerely,

Parkview Hotel
Staff & Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
Reviewed 23 February 2014

Easy access, conveniently located in the Syracuse downtown area. Very helpful staff and quiet, clean, spacious room with a very comfortable bed. Good breakfast buffet in the morning. Great experience!

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank ChrysG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkviewManagement, Manager at Parkview Hotel, responded to this review, 26 February 2014
Dear ChrysG,

Thank you for the wonderful review! Our staff is thrilled to hear that you had a great experience with us. We look forward to your next visit to our area!

Sincerely,

Parkview Hotel
Staff & Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Parkview Hotel

Property: Parkview Hotel
Address: 713 E Genesee St, Syracuse, NY 13210-1505
Region: United States > New York > Finger Lakes > Syracuse
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Syracuse
#5 Business Hotel in Syracuse
#5 Family Hotel in Syracuse
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Parkview Hotel 3*
Number of rooms: 83
Official Description (provided by the hotel):
Complete Property Upgrade Complete as of March 1, 2013! Hot breakfast now included!Chic downtown Syracuse NY hotel. Those three words just go together, don't they? Here are three more words: The Parkview Hotel. This is contemporary meets art-deco; funky meets comfortable, and the end result is a boutique hotel atmosphere where you feel just fine about kicking off your shoes and relaxing. Once you check in, you're not going to want to leave any time soon. All rooms and suites are equipped with complimentary upgraded WIFI internet access, speaker phones with voicemail, digital cable, flat-screen LCD televisions, and a really comfortable bed! Just completed, new in-room window treatments, ergonomic chairs and bedding package. ... more   less 
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Also Known As:
Parkview Hotel Syracuse

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