The hotel is nice and clean. Room service was fast. My only complaint is the room keys. Whomever programs them does not know how to set them to expire at checkout. I stayed three nights with a pet. Every day I got locked out of the building. Every early morning I had to walk from the back of the building - past the deserted dimly lit parking lot, to the front lobby to have them reset my keys.
Either a new key system or staff education is in order.
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- Also Known As:
- Clarion Hotel Syracuse
- Syracuse Holiday Inn