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“Good Value - No Frills” 3 of 5 bubbles
Review of Clarion Inn

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Clarion Inn
Ranked #26 of 31 Hotels in Syracuse
Rochester, New York
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Good Value - No Frills”
3 of 5 bubbles Reviewed 13 August 2014

If you're looking for a low cost hotel for an overnight visit that won't hurt your wallet this may be the place. We were looking for a basic place for our family for a night for a local concert and college visit the following day.
The biggest thing we noticed was that there was a distinctive odor which you eventually got used to after awhile.
Overall stay was good. The hotel is getting on in years and could use some updating throughout although the lobby area is deceivingly in very nice shape. Pool area could use some work as well.
The room we had on the first floor was clean, beds were comfortable; not sure is we expected two queen beds but we ended up with two double beds. Bathroom was clean with no major issues. WiFi was adequate and free.
Staff was courteous and helpful. Breakfast is free and was adequate with hot and cold items; bacon, sausage, strange round egg patties, waffle maker, cereals, yogurts, breads, bagels,muffins, juices, and coffee.
They do have a restaurant which we didn't experience so we cannot comment on that.
We stayed on a Sunday to Monday and there were very few guests staying at the hotel.

Room Tip: I would suggest staying away from the exit areas.
See more room tips
  • Stayed August 2014, travelled with family
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ripkengamers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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190 reviews from our community

Traveller rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Any
English first
Niagara Falls, Canada
2 reviews
5 of 5 bubbles Reviewed 13 August 2014

We have stayed at this hotel on many an occasion. The staff can't do enough for you, the rooms are clean and if you need anything you are greeted with a smile and it is done immediately. The manager Pam is always available and we look forward to seeing her to catch up as she is so personal.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toledo, Ohio
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 10 August 2014

This was the worst hotel ever. We thought the Clarion name was a safe pick...WRONG! The first room smelled like moldy shaving cream. There were red (blood?) and brown (feces?) stains all over the shower stall. We asked for a different room and were given one on the first floor by the parking lot. The toilet didn't flush and shower/tub didn't drain. Curtains did not close and sheers were ripped so everyone could see in and we saw cars coming and going all night. Wi-fi did not work. The maintenance manager stayed in the adjoining room to us and followed us everywhere. Creepy. Toilet seats in the ladies restroom by the lobby were covered in feces. We complained again at the front desk when paying our bill, but there was no apology. They deducted $20 from our bill of $152. I developed a skin rash on my face the day we left ... from the pillows(?) ...that lasted 2 weeks. This hotel is ruining the Clarion chain's reputation. Disgusting!

  • Stayed July 2014, travelled with family
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank B L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrisburg, Pennsylvania
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 9 August 2014

Older hotel style (recently changed from another brand per the clerk) that has been revamped with fresh carpet, tile, etc. We had a king bed room, which had a very comfortable memory foam topped mattress.

We could not get the WiFi to connect to any of our devices. The desk clerk was no help, but I did not bother to call the vendor supplied 800 help line so not sure how easy it would have been to resolve.

Standard chain hot breakfast - waffles, egg patties, sausage patties, bacon, pastries, and cereal. Was a bit surprised at the reconstituted egg patties as there is a restaurant on site at this hotel; I expected slightly better. (We did not eat at the hotel restaurant in the evening.)

Type of hotel I loved when motorcycling as the bike could be parked for the evening and you had a restaurant, bar, and pool right there without needing to ride out again once your boots were off!

  • Stayed August 2014, travelled as a couple
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank L W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Markham, Ontario
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 1 July 2014 via mobile

We stayed here for one night as we were in the area visiting the museum and doing some shopping. The motel is older, but clean. The pool is on the colder side, but fine for a quick swim. Breakfast was plentiful and well maintained. The front desk staff is hit and miss, dependent on who you got. Some were very bored and didn't really care. Others were very helpful to the extent of printing maps out for us to help direct us places.

Stayed June 2014, travelled with family
Helpful?
Thank MaddyMummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ephrata, Pennsylvania
Level Contributor
129 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed 24 June 2014

This hotel was decent for the price. It is an older hotel in pretty good shape. One of the reasons I chose this hotel was because the picture of the outdoor pool looked nice and I thought we would enjoy it. After checking in we went directly to the pool which was old but in decent shape. We jumped in and to our surprise it was freezing. Obviously it was not a heated pool as one would expect in upstate New York. We stayed in the pool for about 5 minutes as that was all we could handle. The beds were comfortable but bathrooms were very small. No refrigerator in room. Very basic hotel. Front desk staff was not friendly at all. The girl didn't seem to know the layout of the hotel at all as she told us to enter at door C which was very far from our room. The room was actually steps away from door A. What's up with that? Probably won't stay here again.

Room Tip: Ask for a room not on the lower level.
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  • Stayed June 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Rick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bradenton, Florida
Level Contributor
186 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 16 June 2014

We picked this hotel because we were moving and needed a place to stay midway between old and new homes. We were pleasantly surprised by an excellent room for a very good price. The room was well equipped except for lighting. There were only three lamps with three 60 watt florescent bulbs, not nearly enough light. But the bed was excellent, the couch was comfortable, the room was roomy, well equipped with fridge and microwave. The WiFi worked flawlessly and didn't require me to log in again every time i restarted the computer (a really annoying trend in many hotels with free WiFi). Breakfast was decent with wheat bread and wheat English muffins some mornings. The staff was friendly and very helpful. We had an excellent meal in Marcella's, the in-hotel restaurant. When I mentioned lighting and a problem with breakfast in a review to the hotel, they responded directly to me and said they would work on fixing both issues --0 very impressive.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank William G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clarion Inn

Property: Clarion Inn
Address: 100 Farrell Rd, State Fair Blvd & Farrell Rd, Syracuse, NY 13209-1824
Phone Number:
Region: United States > New York > Finger Lakes > Syracuse
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #26 of 31 Hotels in Syracuse
Price Range (Based on Average Rates): £
Hotel Class:3 star — Clarion Inn 3*
Number of rooms: 144
Reservation Options:
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Also Known As:
Clarion Hotel Syracuse
Syracuse Holiday Inn

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