I stayed in this hotel using hotwire.com and had a discounted rate. They didn't provide 2 beds even when I requested after my booking. They didn't include parking since I "did an online booking" and lastly I had the noisy floor. People knocked on the door next to mine for over a hour off and on. 1am-2am. They send security but when they didn't answer the door nothing happened. Other guests have come out and spoke to them explain people were sleeping. I know the hotel can't help others from being rude but after multiple complaints I feel they should have done something more. Bed was nice but I would have preferred the 2 as I requested. Bathroom is very small and no fan. Overall I would stay again but would pay the difference and hope the other guest on my floor are more polite.
- Official Description (provided by the hotel):
- The Crowne Plaza Syracuse is located in the heart of Downtown and easily accessible from the NYS Thruway and Interstate 81. The Hotel caters to not only leisure guests but also to group and business traveler. Guests enjoy attentive service, newly appointed guest rooms and inspired dining at Redfield's Restaurant. Covered parking, free high speed internet, daily newspapers, in-room coffee, in-room safes, shuttle services, and a Fitness Center are just some of the amenities that guests can expect. Crowne Plaza Syracuse features 12,500 square feet of meeting and event space and banquet halls including a Conference Center which accommodates up to 200 people. And for those extra special occasions, our 20th Floor Ballroom features spectacular panoramic views of the Syracuse skyline. For the business traveler, we offer ready access to companies; as well as to Healthcare facilities in the Syracuse area. For those in Syracuse for leisure, the excitement of the Syracuse Orange and the Carrier Dome, Syracuse Crunch AHL Hockey, Syracuse Stage, the Syracuse Symphony Orchestra, the New York State Fair and so much more are within minutes from the hotel. ... more less
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- Also Known As:
- Renaissance Syracuse
- Syracuse Renaissance