Stayed one night for business in August 2011. During check-in, the clerk basically ignored me and chatted with the customer in line behind me, neglecting to even point out the elevators, tell me when breakfast was, or wish me a good stay. First room smelled HEAVILY of smoke even though I had requested a non-smoking; called down and was told they would change my room, no problem. Second room had a crack in the window and leaking (either past or present) in the ceiling. Also scuff marks all along the door and walls of the room.
I travel for business around 2 nights a week 52 weeks out of the year, so I feel like I know what to reasonably expect from this class of hotel, and this was just not good. I would stay somewhere else.
- Official Description (provided by the hotel):
- Conveniently located at Exit 35 off the NYS Thruway (I-90) this 100% Non-smoking hotel features; complimentary hot breakfast buffet, business center, fitness center and free high speed wireless Internet. Our central location puts all of Syracuse at your fingertips, minutes from LeMoyne College, Syracuse University, downtown and the new Destiny USA. We always have a comfortable clean room waiting for you! ... more less
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- Also Known As:
- Comfort Inn Syracuse Hotel Syracuse
- Syracuse Comfort Inn