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“Decent hotel near to highway”

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Comfort Inn Carrier Circle
Ranked #21 of 31 Hotels in Syracuse
Reviewed 29 October 2013

Large rooms, good wireless WIFI signal, adequate breakfast bar (make your own waffle, scrambled eggs and sausage links, bagels and wheat bread, fruit) clean, quiet. Staff were efficient, although one desk person to handle everything in the late afternoon is probably not a great management choice.

  • Stayed: October 2013, travelled on business
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1  Thank fflbrgst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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176 - 182 of 315 reviews

Reviewed 27 October 2013

No unexpected surprises here; they have a friendly staff and were ready for our group. The rooms on the third floor, at least, are quite large and spacious, as are the bathrooms. The place is clean and no one in my group had any complaints. No extraneous noises through the walls, or check in problems, or staff problems. BAthrooms seem fairly new/updated. I would recommend a stay here.

Room Tip: Third floor rooms have higher ceilings, and seem to be a bit larger.
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  • Stayed: October 2013, travelled with family
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Thank chazmatters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this reviewResponded 28 October 2013

Dear chazmatters, thank you very much for your very nice review of your recent stay. I'm so glad to hear that you enjoyed the hotel and our staff and appreciate your group business! We try to make things as easy and enjoyable as possible for our many groups and it's great to hear that we succeeded, so thank you again and we'll all look forward to hosting you again in the future.
My best,
Kathy Shue, GM

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Reviewed 23 October 2013

We were initially greeted by their relatively unfriendly front desk staff. We had a lot of luggage because we are moving. The staff did not offer to help us and they do not have automatic front doors so getting the luggage in and out of this hotel was horrible.

When we got in our room the bathroom was not clean. There were hairs in the shower.

Do yourself a favour and spend $50 extra and stay at a Marriott.

Stayed: October 2013, travelled as a couple
1  Thank Msmith380
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this reviewResponded 28 October 2013

Dear msmith380, I am very sorry to hear that we failed to exceed or even meet your expectations on your recent stay and I can't imagine the desk staff not jumping to help you with the doors, I only hope they were busy with other guests and were unable to assist you right then. We really try to go above and beyond the call but we obviously stumbled in your case, please accept my apologies. The good news is that electronic doors are, indeed, on our horizon and should be completed this coming winter or spring.
Thank you for staying with us and I sincerely hope you will give us another try.
Best wishes,
Kathy Shue, GM

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Reviewed 20 October 2013

We stayed one night on our tour of New England, and were very satisfied with our stay. The room was large and clean, with comfortable beds. Good wifi and TV. The large breakfast area has a very nice breakfast offering. A good location near the thruway, and all at a very reasonable price. We will stay here again when we are in the area.

  • Stayed: October 2013, travelled as a couple
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Thank genelary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this reviewResponded 28 October 2013

Dear genelary, Thank you so much for your very nice review! It's always nice to share our guest's input with the staff and we all thank you. Clean, comfy and friendly is exactly what we strive for and I'm very happy that we succeeded and that you took the time to let us know it, so thank you again and we'll look forward to seeing you again soon!
Sincerely,
Kathy Shue, GM

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Reviewed 18 October 2013

This is our second stay in the hotel in a three months period. I prefer this hotel for its cleanliness, location, availability of high speed wifi and location. The GM, Kathy is very friendly and she indeed send one of her staff to help in jumping start our car during our stay.

Room Tip: If possile, try to get a room as close as possible o the elavator.
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  • Stayed: October 2013, travelled with family
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Thank Deddy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this reviewResponded 28 October 2013

Dear deddyf, your review made my day! Thank you very much for making us your home away from home, we are lucky to have such nice guests as yourself! And you are giving me way too much credit, Tim actually jumped the car battery, I just called him on the walkie talkie, lol!
Anyway, thank you so much for your business and we will look forward to your next trip.
At your service,
Kathy Shue, GM

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Reviewed 13 October 2013 via mobile

Pat. Front desk clerk made my stay awesome. A greeting as you walk in the door. She was funny and made conversation as you check in. Makes the soul calm and relax. The room are a good size and accommodating for the passer by. Easy off and on from the turn pike. Will return.

Stayed: October 2013, travelled with friends
Thank ureyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this reviewResponded 17 October 2013

Dear fellow Texan, thank you for the nice review and especially for mentioning Patty, she is a great addition to our team and it is always nice to be acknowledged! So glad you enjoyed your stay, it is definitely a bonus to be located right off the NYS Thruway, I drive it every day and am glad we are so close to the exit.
Thank you again and I hope to see you again when you are back this way,
Sincerely,
Kathy Shue, GM

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Reviewed 8 October 2013

This hotel was half way to our destination and was very adequate. No pool so not a great choice for kids looking for something to do. Room clean but desk lights burned out. Free breakfast was good. Easy to find from expressway. Did not try internet.

  • Stayed: October 2013, travelled with family
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Thank JoAnne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this reviewResponded 17 October 2013

Thank you very much for taking time to review your stay, I'm glad we were so convenient during your trip. We are definitely happy to be just off the NYS Thruway and so close to the area attractions; I'm sorry we weren't able to offer you a pool for the kids but am glad you got a nice hot breakfast! Thank you for staying with us, we will look forward to hosting you again.
Sincerely,
Kathy Shue, GM

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Additional Information about Comfort Inn Carrier Circle

Address: 6491 Thompson Rd, Syracuse, NY 13206-1409
Phone Number:
Region: United States > New York > Finger Lakes > Syracuse
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #21 of 31 Hotels in Syracuse
Price Range: £57 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Carrier Circle 2.5*
Number of rooms: 107
Official Description (provided by the hotel):
Conveniently located at Exit 35 off the NYS Thruway (I-90) this 100% Non-smoking hotel features; complimentary hot breakfast buffet, business center, fitness center and free high speed wireless Internet. Our central location puts all of Syracuse at your fingertips, minutes from LeMoyne College, Syracuse University, downtown and the new Destiny USA. We always have a comfortable clean room waiting for you! ... more   less 
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Also Known As:
Comfort Inn Syracuse Hotel Syracuse
Syracuse Comfort Inn

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