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Comfort Inn & Suites Syracuse Airport
Ranked #18 of 31 Hotels in Syracuse
Reviewed 24 August 2013

comfortable, clean beds and pillows, nice pool,breakfast and waffles,selection of fruits was limited to apples when I went.
reception staff were very friendly and helpful.
wi-fi in the room.
5 min drive from Destiny Mall.
nice pool area.
The only thing we did not like is the parents who don't watch their kids and let them go wild in the pool.oh they were kind of watching from their room. but they did not have to listen to them we did.
Management did not reinforce the parent on deck rule although they did come around a few times.

Room Tip: I did not see the suites but the regular room was big enough for me and 3 kids. One of my friend us...
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  • Stayed: August 2013, travelled with family
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Thank Jojo0014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary Kay W, Manager at Comfort Inn & Suites Syracuse Airport, responded to this reviewResponded 30 August 2013

Thank you for taking the time to review your recent stay. We truly appreciate your positive feedback while also informing our future guests of our many added amenities. The management staff takes an active role in monitoring the pool area to ensure the rules and regulations are followed, however we also rely on the parents to watch over their children as stated on the posted signage. I hope you enjoyed your stay and we look forward to your return visit.

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312 - 318 of 454 reviews

Reviewed 14 August 2013

  • Stayed: July 2013, travelled with friends
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Review collected in partnership with Easytobook.com
Thank Gisele E
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Mary Kay W, Manager at Comfort Inn & Suites Syracuse Airport, responded to this reviewResponded 16 August 2013

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Reviewed 11 August 2013

I am not one to write reviews, but feel compelled to with this hotel. The carpets felt sticky from the humidity. And they were dirty. The sheets and towels had a funny smell. The free internet was non existent. Pay the few extra bucks and reserve the hotel up the street! This is supposed to be a three star.

  • Stayed: August 2013, travelled with family
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1  Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary Kay W, Manager at Comfort Inn & Suites Syracuse Airport, responded to this reviewResponded 14 August 2013

Thank you for taking the time to comment on your recent stay with us, I have shared your comments with the appropriate management staff to investigate and take corrective actions immediately. We appreciate all feedback from our guests where we can make improvements to enhance exceptional guest satisfaction. We hope you will give us another opportunity to service your travel needs when traveling to Syracuse.

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Reviewed 11 August 2013

Big pool and hot tub were great for kids. Rooms were clean. Customer service here was fantastic. Breakfast was busy, but food replenished often. Close to Destiny Mall. I would definitely stay here again.

  • Stayed: August 2013, travelled with family
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Thank HammerHeidi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary Kay W, Manager at Comfort Inn & Suites Syracuse Airport, responded to this reviewResponded 14 August 2013

Thank you for writing such a kind review on our hotel and staff members. We truly appreciate you informing our future guests of the many amenities we offer along with the great staff service. We welcome your return visit.

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Reviewed 16 July 2013

We chose this hotel because of its proximity to I-90 & I-81 intersection and the Destiny mall. The original booking price was $119 plus tax but checking the night before arrival we were able to re-book for $89. Check-in was fast and friendly. The room was large and appeared to be recently re-furbished. My wife thought the bedding was very well used and should be replaced. The property has a large indoor pool and spa tub. Despite a sign stating that children under 17 were not permitted in the spa this was not enforced.

Our main complaint was that this is listed as a "suites" hotel yet the room did not have a fridge or micro-wave. We did not feel that this property met the "Comfort Inn & Suites" standard. In my opinion the room was not worth the original price but was OK at the revised price.

Room Tip: Avoid a room on the inside atrium around the pool if you wish to avoid pool noise.
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  • Stayed: July 2013, travelled as a couple
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1  Thank Dennis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary Kay W, Manager at Comfort Inn & Suites Syracuse Airport, responded to this reviewResponded 17 July 2013

We appreciate you taking the time to review your recent stay at the Comfort Inn & Suites, Syracuse Airport. We are excited to announce our new bedding package, through Choice Hotels, which is currently underway with a completion date by years end in all of our guest rooms. Although our hotel is not an all Suites property, we do offer beautiful king size and two double bedding Suite rooms, which include a refrigerator and microwave. These rooms are divided by French doors and offer two large bathrooms and two large hi-def TV's. I truly hope you will be able to enjoy one of our Suites on your next visit. Our prime location is conveniently located to I-90, I-81 and Destiny USA.

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Reviewed 7 July 2013

Nice hotel, friendly staff, very nice pool, breakfast was the typical flat eggs and sausage. Shuttle to the airport was scheduled and was timely and the driver was very nice and helpful!

Overall a good experience at this hotel.

Hotel is close to Destiny shopping mall.

  • Stayed: July 2013, travelled as a couple
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1  Thank CarribeanTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary Kay W, Manager at Comfort Inn & Suites Syracuse Airport, responded to this reviewResponded 10 July 2013

Thank you for all the wonderful comments regarding our hotel and staff. We hope that the Comfort Inn & Suites will remain your choice hotel when visiting Syracuse.

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Reviewed 25 June 2013

Overall, an excellent hotel to stay in. We had a huge suite, with two bathrooms. The rooms were clean, wifi was free, and it was generally an excellent experience. The buffet breakfast was also excellent. Unfortunately the swimming pool was not functioning when we stayed.

  • Stayed: May 2013, travelled with family
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1  Thank Nina55555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary Kay W, Manager at Comfort Inn & Suites Syracuse Airport, responded to this reviewResponded 28 June 2013

Thank you very much for your kind review. We are very happy to hear that we have exceeded your expectations and hope you will visit us again soon where you will be able to enjoy our newly renovated indoor heated pool.

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Additional Information about Comfort Inn & Suites Syracuse Airport

Address: 6701 Buckley Rd, I-90 and I-81, Syracuse, NY 13212-4261
Phone Number:
Region: United States > New York > Finger Lakes > Syracuse
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 31 Hotels in Syracuse
Price Range: £63 - £103 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn & Suites Syracuse Airport 3*
Number of rooms: 166
Official Description (provided by the hotel):
Located just northwest of the junction of Interstates 81 and 90, the Comfort Inn & Suites Airport is less than five miles from Syracuse Hancock International Airport. Stay and Fly packages are available. Syracuse University, Destiny USA Shopping & Entertainment Center, Onondaga Lake and the Empire Expo Center- home of the New York State Fairgrounds, are close to the hotel. The nearby NBT Bank Stadium is home to the Syracuse Chiefs, the International minor league baseball affiliate of the Washington Nationals. Syracuse's Oncenter Complex, a multi-venue exhibition, convention and entertainment facility, is just minutes from this Syracuse, NY hotel. A variety of restaurants and cocktail lounges can be found in the surrounding area, including the Atrium Lounge featuring a pub menu that is located on the hotel premises. Guests can find amenities galore throughout the hotel, such as free airport transportation, free wireless high-speed Internet access, free weekday newspaper and an indoor heated pool and hot tub. Enjoy our free hot breakfast featuring eggs, sausage or bacon, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! An fitness center is located on site for convenience. Pets are welcome for a small fee. Business travelers can appreciate the hotel's computer center, fax services and on-site computer with high-speed Internet access. For special events, the hotel has over 3,000 square feet of banquet space and on-site catering staff. The ballroom accommodates up to 200 people and the meeting room accommodates up to 300 people. Banquet, conference and wedding packages are available. All rooms at this Syracuse, NY hotel come equipped with desks, hair dryers, coffee makers, irons and ironing boards. Some rooms contain multiple-line telephones, refrigerators and microwaves. The hotel provides plenty of parking for cars and tour buses. Guest laundry facilities and valet cleaning services are provided. ... more   less 
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Also Known As:
Comfort Inn & Suites Syracuse Airport Hotel Syracuse
Comfort Inn And Suites Syracuse Airport
Comfort Inn Syracuse
Syracuse Comfort Inn
Comfort Inn North Syracuse
North Syracuse Comfort Inn

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