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“Just OK, but better than alternatives”

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Comfort Inn & Suites Syracuse Airport
Ranked #16 of 32 Hotels in Syracuse
Upstate NY
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
“Just OK, but better than alternatives”
Reviewed 30 April 2003

The Doubletree Club in North Syracuse isn't the greatest place to stay, but it's your best bet in a location where the other hotels are pretty bad. Rooms are clean, comfortable, and secure even if the hotel has some other problems that make it less than ideal. Many of the rooms have large windows that overlook an atrium which contains the pool area and the bar/restaurant. When there are a lot of people in the atrium, the noise echoes up through the rooms. To avoid this the last time we stayed we asked for a nonsmoking room with an outside window. When we got there it reeked of smoke and there were ashtrays on the tables. Returned to the front desk and were told that yes, that was a nonsmoking room, but if we didn't want it there were rooms available off the atrium. So much for peace and quiet! The pool / hot tub area is clean and attractive but could be better supervised. The hot tub area is supposed to be off-limits to very young children, but attendants don't seem to enforce this rule. Food is OK, if you can find someone to serve you. The hotel seems to be chronically understaffed. On our last visit we called room service repeatedly and got no answer, so finally walked out to the cafe in the atrium. There was nobody there either, so we got a drink at the bar and waited. Fifteen or twenty minutes later someone finally arrived... turned out that one unfortunate person was handling both room service and the cafe area. If you want speedy service and you're not too tired to leave the hotel for dinner, our advice is to eat out.

5 Thank mlsg1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites Syracuse Airport

Property: Comfort Inn & Suites Syracuse Airport
Address: 6701 Buckley Rd, I-90 and I-81, Syracuse, NY 13212-4261
Phone Number:
Region: United States > New York > Finger Lakes > Syracuse
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 32 Hotels in Syracuse
Price Range (Based on Average Rates): £
Hotel Class:3 star — Comfort Inn & Suites Syracuse Airport 3*
Number of rooms: 166
Official Description (provided by the hotel):
Located just northwest of the junction of Interstates 81 and 90, the Comfort Inn & Suites Airport is less than five miles from Syracuse Hancock International Airport. Stay and Fly packages are available. Syracuse University, Destiny USA Shopping & Entertainment Center, Onondaga Lake and the Empire Expo Center- home of the New York State Fairgrounds, are close to the hotel. The nearby NBT Bank Stadium is home to the Syracuse Chiefs, the International minor league baseball affiliate of the Washington Nationals. Syracuse's Oncenter Complex, a multi-venue exhibition, convention and entertainment facility, is just minutes from this Syracuse, NY hotel. A variety of restaurants and cocktail lounges can be found in the surrounding area, including the Atrium Lounge featuring a pub menu that is located on the hotel premises. Guests can find amenities galore throughout the hotel, such as free airport transportation, free wireless high-speed Internet access, free weekday newspaper and an indoor heated pool and hot tub. Enjoy our free hot breakfast featuring eggs, sausage or bacon, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! An fitness center is located on site for convenience. Pets are welcome for a small fee. Business travelers can appreciate the hotel's computer center, fax services and on-site computer with high-speed Internet access. For special events, the hotel has over 3,000 square feet of banquet space and on-site catering staff. The ballroom accommodates up to 200 people and the meeting room accommodates up to 300 people. Banquet, conference and wedding packages are available. All rooms at this Syracuse, NY hotel come equipped with desks, hair dryers, coffee makers, irons and ironing boards. Some rooms contain multiple-line telephones, refrigerators and microwaves. The hotel provides plenty of parking for cars and tour buses. Guest laundry facilities and valet cleaning services are provided. ... more   less 
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Also Known As:
Comfort Inn And Suites Syracuse Airport
Comfort Inn & Suites Syracuse Airport Hotel Syracuse
Comfort Inn Syracuse
Syracuse Comfort Inn
Comfort Inn North Syracuse
North Syracuse Comfort Inn

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