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“Very spacious, clean and convenient” 4 of 5 bubbles
Review of SpringHill Suites Tarrytown Greenburgh

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SpringHill Suites Tarrytown Greenburgh
Ranked #5 of 7 Hotels in Tarrytown
Certificate of Excellence
Marietta, Georgia
Level Contributor
42 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Very spacious, clean and convenient”
4 of 5 bubbles Reviewed 27 June 2014

My first stay at a Springhill Suites hotel, and it was a very pleasant experience. The night clerk was very friendly, helpful and professional at check-in. The hotel is a solidly 3-star quality hotel, clean and relatively up-to-date.

The rooms were very spacious, including the bathroom (although a bit lacking in counter space for toiletries, the only minor gripe here), and comfortable bedding and furniture in the sitting area. It is not a "suite" in the sense of multiple rooms and there is no kitchenette, but a sink, coffeemaker, small refrigerator are provided in the room.

The included free breakfast was actually very good, included hot dishes (scrambled eggs, vegetarian sausage patties, oatmeal, waffle maker, etc.) as well as the usual breads, pastries, cereals, and so forth. Also, the wi-fi was free, which more/all hotels should really be offering and not charging for.

Some guests have noted that the check-in level is actually the 3rd floor, and you can drive around to a lower parking level which has enters onto the 2nd floor. Not a big deal, just pull up in front to check in if there's no parking on the street level, then you can drive around to the lower level parking and bring in your bags from there.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EricY_68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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356 reviews from our community

Traveller rating
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    47
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Mesa, Arizona
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 26 June 2014

The hotel staff was wonderful, answered any questions we had about the area. Room was large and clean. Breakfast was yummy, one morning we were late and the staff brought us out food so we could still have something to eat. Wonderful stay and I would highly recommend this hotel. Loved the fresh water and hot coffee also.

Room Tip: Stay on the first floor, closer to parking and lobby.
See more room tips
  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 23 June 2014

Hotel staffs are very friendly and helpful,especially Vanessa. She helped us to swap room for a couple times because we have some issues. And she also give us a lots of information about view point of the town. Thanks a lot, Vanessa!

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hill m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pemberton, New Jersey
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 18 June 2014

This really is not a bad hotel for the price and is comparable to most Springhill Suites. However the layout was just WEIRD! The lobby at the street level is actually on the 3rd floor. If you enter from the parking garage, you are on the 1st floor of rooms. Being located on a hill I can understand the need to build "below ground" but there are no signs telling you that the lobby is on the 3rd floor. Very confusing.

Room was clean. Lots of space. The kitchen area was great, except that our microwave door had trouble closing and I would have to slam it several times. And the light never went off in the microwave - even when we weren't using it. Breakfast was good, a little crowded. The restaurant staff weren't too friendly. I asked for a teabag and the lady told me it was in my room. I don't drink coffee - I wanted tea. Why would I go back to my room to get a teabag to enjoy with my breakfast? I found that quite unaccommodating. The front desk staff were nice. The housekeeping staff didn't speak a lick of English as I found out when I tried to get additional teabags and plates for our room.

I do like this brand of Marriott and tend to look for either Springhill Suites or Residence Inn when travelling. It's so convenient when you have kids. But this one was just a little weird for me.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jackie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS_Tarrytown_GM, General Manager at SpringHill Suites Tarrytown Greenburgh, responded to this review, 19 June 2014
Dear Guest,

Thank you for taking the time to review our Tarrytown, NY Hotel.
I have to admit that our layout is a little unusual and we do try to give accurate directions to guests at check-in. Thank you for the tip about signage for the Lobby level. We have a star in the elevator next to it, but perhaps I can make that more clear somehow.

We also offer an assortment of tea on the breakfast buffet at the coffee station and available 24/7 right in the lobby. I'm so sorry the attendant did not point that out to you but it's a good point to bring up in our staff training.

Please come back again to visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plantation, Florida
Level Contributor
81 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 17 June 2014

This was our third stay at this hotel. We visit this area frequently and have stayed at some other hotels as well, but think this one is the best for its price. On this trip (as happened once before), we checked out of the hotel and then because of a flight cancellation had to come back for an additional night. The staff is polite and helpful. Breakfast is good and there is a variety of food, so there is something for everyone. We will return on our next visit to NY.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LouiseRK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS_Tarrytown_GM, General Manager at SpringHill Suites Tarrytown Greenburgh, responded to this review, 19 June 2014
Hello Louise!
We look forward to seeing you again soon. We appreciate your great review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 June 2014

The room is spacious and clean.The hotel staffs are friendly and helpful.The shuttle service is very convenient to train station and nearby sightseeing.And convenient hot/cold breakfast buffet for everybody.If you would like to avoid noisy and expensive hotel in New York city, stay here.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lee P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS_Tarrytown_GM, General Manager at SpringHill Suites Tarrytown Greenburgh, responded to this review, 19 June 2014
Dear Traveler,

Thank you so much for your great review! I hope you will come back to see us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hampton, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 June 2014

I always enjoy my stay at Springhill Suites and this stay was no different. Room was clean and service was great. Bartender was fantastic and very cordial. This particular location is not too far off the highway. No complaints.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank enjoylife2gether
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS_Tarrytown_GM, General Manager at SpringHill Suites Tarrytown Greenburgh, responded to this review, 9 June 2014
Dear Guest,
Thanks so much for your awesome review of our hotel! We look forward to providing you with another exceptional lodging experience on your next visit!
Best Regards, MK Manchin, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Tarrytown Greenburgh

Property: SpringHill Suites Tarrytown Greenburgh
Address: 480 White Plains Rd, Tarrytown, NY 10591-4905
Region: United States > New York > Westchester County > Tarrytown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Tarrytown
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites Tarrytown Greenburgh 3*
Number of rooms: 145
Official Description (provided by the hotel):
Newly renovated all suite hotel in Westchester County. Relax in one of our new fresh suites and enjoy a cocktail in our new Lobby Bar. We offer free high speed internet (WI-FI), Indoor heated pool, shuttle service within 5 mile radius and complimentary full hot breakfast buffet. ... more   less 
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Also Known As:
Springhill Suites By Marriott Tarrytown Greenburgh Hotel Tarrytown
SpringHill Suites Tarrytown Greenburgh New York - Westchester County
Tarrytown Springhill Suites

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