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“Great staff, convenient location”

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SpringHill Suites Tarrytown Greenburgh
Ranked #4 of 7 Hotels in Tarrytown
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great staff, convenient location”
Reviewed 22 August 2014 via mobile

My husband and I stay at this hotel very often. It is conveniently located near the Tarrytown train station (they provide a free shuttle). This trip we had the help of Vanessa. She was WONDERFUL. She was very helpful and informative and really helped make our stay enjoyable, because she took the worry out of many things.
The morning breakfast is a great way to start the day.
The rooms are clean.
Would definitely stay here again!

Stayed August 2014
Helpful?
Thank shuflinoff .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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387 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Philadelphia, Pennsylvania
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 August 2014

My wife and I stayed here over the weekend of 8/16-8/17/14 for a visit to Sleepy Hollow and West Point. SpringHill Suites is right off the Tappan Zee bridge and about 4 minutes to Sleepy Hollow's main drag. Check-in was easy and the staff at the front desk was fantastic! Tips on local restaurants and sights as well as directions to anywhere you need to go. King suite was clean and big. No issues at all with the room. Continental breakfast is ok--nothing great-- if you want scrambled eggs, bagels, fruit and coffee it's fine. Used Marriott points but if you can get a good deal (under $130) it's a great place to stay.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Ducci15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ottawa, Canada
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 August 2014

We always look for Springhill hotels. I like the clean and newly decorated rooms and lobby. The breakfast is always really good lots of variety to choose from. This is my 3rd stay at this hotel. Would definately return!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank itravel2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrisburg, Pennsylvania
Level 4 Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 August 2014

The 1st warning was the hallway rugs were dirty…then pull out couch had popcorn in it. I notice most reviews here say "clean"…maybe we had exception. Anyhow very disappointing.
We told staff as we were leaving.

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RDTOPTORINCON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS_Tarrytown_GM, General Manager at SpringHill Suites Tarrytown Greenburgh, responded to this review, 6 August 2014
Dear Traveler,
Thank you for taking the time to post your review of our hotel. I am so sorry your experience led you to perceive that our hotel is not clean. As you state in your letter, nearly all of our reviews mention the cleanliness of the hotel and that is a source of great pride for us.
I am sharing your comments with the Housekeeping Manager and promise that we will continue to strive even harder to provide same clean experience for all of our guests in the future.
Not only were you disappointed in your stay but I am equally as disappointed that we let you down.
Please return again if your travels bring you to the area and give us the opportunity to provide you with a more acceptable hospitality experience next time.
Best Regards, MK Manchin, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level 6 Contributor
227 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 24 July 2014

Stayed at the Springhill Suites for two nights while in Westchester on business. The hotel is located on a major street with a few other hotels close by (Marriott, Sheraton, and Courtyard). The hotel common areas are nice. The breakfast was fine with some options (eggs, waffles, etc..) - nothing to write home about, but it is complimentary.

The fitness center is very small. Two treadmills, two ellipticals, and a very small collection of free weights. Also, the floor in the fitness center was fairly dirty. Not sure of the cleaning cycle on it.

My room was located one floor below the lobby. Right across from housekeeping. It tended to be a bit noisy in the morning as the cleaning crews got ready for a busy day ahead. My room included a small kitchenette (frig, sink, and microwave) plus a working area.

All in all the place was fine. Definitely a middle of the road place. If you are looking for more upscale, I would look elsewhere. I wasn't so it was fine.

Stayed July 2014, travelled on business
Helpful?
Thank catlaw98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHS_Tarrytown_GM, General Manager at SpringHill Suites Tarrytown Greenburgh, responded to this review, 25 July 2014
Dear Traveler,
Thank you sharing your opinion of our hotel. I'm disappointed that we weren't able to provide a more favorable impression on you but I am checking into a couple of the issues you pointed out and will be sure to do everything I can to ensure the gym floor is kept clean. Unfortunately, we do have lots of marks on the floor from dropping weights and such but there is never an excuse for it not to be clean and well-maintained.
We appreciate your feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Myrtle Beach, South Carolina
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 July 2014

Recently a friend came from out of town to visit and stayed in the Springhill Suites. I cannot say enough positive things about this Hotel. The staff was very efficient and helpful, The free breakfast was remarkable (the waffles are yummy), the room (with a small kitchenette) was immaculate and the maid service seemed to magically appear while we were at breakfast. The pool was a refreshing addition as was their fitness center. The location although on a busy street was quiet and the view from our window most serene. They offer amazing service for a reasonable price. I would highly recommend Springhill Suites for a quiet romantic get away or a place to meet old friends.

  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank lovepeki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 July 2014 via mobile

We stayed here for 2 days. It was a very pleasant and relaxing stay. We wanted a location close enough to family in Yonkers. The hotels in Yonkers are over priced and of low quality so we paid a little more to stay a little further out. The room was clean and very spacious. The hotel staff was friendly and the location was perfect for what I needed. I believe it was only about a 30 min drive to and from LaGuardia airport. We had a very comfortable stay and the continental breakfast had plenty of options. Everything was great.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank E E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Tarrytown Greenburgh

Property: SpringHill Suites Tarrytown Greenburgh
Address: 480 White Plains Rd, Tarrytown, NY 10591-4905
Region: United States > New York > Westchester County > Tarrytown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Tarrytown
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites Tarrytown Greenburgh 3*
Number of rooms: 145
Official Description (provided by the hotel):
Newly renovated all suite hotel in Westchester County. Relax in one of our new fresh suites and enjoy a cocktail in our new Lobby Bar. We offer free high speed internet (WI-FI), Indoor heated pool, shuttle service within 5 mile radius and complimentary full hot breakfast buffet. ... more   less 
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Also Known As:
Springhill Suites By Marriott Tarrytown Greenburgh Hotel Tarrytown
SpringHill Suites Tarrytown Greenburgh New York - Westchester County
Tarrytown Springhill Suites

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