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“Weekend overnight 10/13/13”

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Sheraton Tarrytown Hotel
Ranked #7 of 7 Hotels in Tarrytown
Denver, Colorado
Level 5 Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Weekend overnight 10/13/13”
Reviewed 21 October 2013

The good- newer hotel, updated rooms, great service, good location, good value for Westchester.
The bad- club level severely lacking, no room service 2 to 5 pm. No ice on every floor.
Summary - great service ( close to SPG home office in White Plains) nice place to stay

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Rs91568
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill40, Manager at Sheraton Tarrytown Hotel, responded to this review, 22 October 2013
Dear Rs91568,

Thank you for staying at The Sheraton Tarrytown I apologize for the lack of consistency in our club lounge. We will address this to make your next stay with us is even better.

Thank you again,

Jennifer Sanchez
Customer Relations
Sheraton Tarrytwon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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485 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
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English first
Miami, Florida
Level 3 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 October 2013

We were in town for a wedding, and were so pleased we chose the Sheraton! The rooms were well appointed, and spotlessly clean. What makes the hotel shine though is its staff. I wish i had got the names of everyone we encountered to thank them personally, however, we would like to send a shout out to Sammy the bartender who put up with bar shenanigans, the front desk staff (Samantha was awesome!), and so was everyone else we dealt with there! A lovely lady (manager) who hailed from Jamaica was also a pleasure- i wish we got her name. Housekeeping staff always greeted us with a smile! Finally, Sean, who drove the shuttle was a wealth of information (who needs an iPad, when you have isean!), and helped us out when a taxi didn't show up. All in all, we would highly recommend this hotel. They had 3 weddings the weekend we were there and were obviously very fully booked, yet the staff never wavered in their professionalism or friendliness. Five stars all round!

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank DrGM2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill40, Manager at Sheraton Tarrytown Hotel, responded to this review, 21 October 2013
Dear DrGM2013,

Thank you for staying at The Sheraton Tarrytown. Your kind responses will be conveyed to the associates and recognized for their great service.(Sammy, Samantha, Herma, and Sean) exceptional associates and it is wonderful to hear that we met your expectations.

We hope to see you soon again,

Lou Gaudio
Assistant General Manager
Sheraton Tarrytown
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Los Angeles, California
Level 3 Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 14 October 2013

This is my second time staying at this hotel and it was just a good the second time around. Despite being booked, the manager found me a room at the last minute and could not have been more accommodating. The room was clean, bed was incredibly comfortable, the service was great and the workout facility was excellent. I even had a stepper and exercises balls in the room. I normally do not eat at hotel restaurants, but the hotel was so well run that I thought I would give it a try. The food was great... I will be staying here again.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anonymous8182014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill40, Manager at Sheraton Tarrytown Hotel, responded to this review, 21 October 2013
Dear Anonymous,

Thank you for your kind response that reflected your second stay in our home. We strive to create the best guest experience and your response regarding the great Sheraton Sweet Sleeper, great food, and the best service will be mentioned to all staff members.

Thank you and we hope to see you again,

Lou Gaudio
Assistant General Manager
Sheraton Tarrytown
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Connecticut
Level 6 Contributor
157 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 10 October 2013

OK, this is basically a nice hotel. Nothing fantastic about the location but if you are staying in Tarrytown or the vicinity it works. If you're headed to NYC by the train, also a very good choice. We really liked it a lot because, without being asked or pitched to be a Sheraton Gold Member or whatever - they upgraded us to a superior room. And their definition of superior is every bit the same as mine. Very nice room and the service was impeccable. I'd recommend them and would stay again - especially at the price they charged.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PhilipConnecticut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill40, Manager at Sheraton Tarrytown Hotel, responded to this review, 21 October 2013
Dear PhilipConnecticut,

Thank you for your kind response for your stay in our home. The associates at the hotel love to hear the great experiences all of our guest have. I am happy that your accommodations and service met your expectations.

Thank you again and we hope to see you soon,

Lou Gaudio
Assistant General Manager
Sheraton Tarrytown
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New Haven, Connecticut
1 review
Reviewed 9 October 2013

This is the best the hotel I've every stayed. The place is very clean, spacious room with large bathroom. Everything is nice and elegant. It is a bit pricey though. We only stay for one night for business trip.

Stayed July 2013, travelled on business
Helpful?
Thank newperson1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill40, Manager at Sheraton Tarrytown Hotel, responded to this review, 21 October 2013
Dear Newperson1

Thank you for staying in our home at The Sheraton Tarrytown. We are excited that you enjoyed your stay with us and hope to see you again.

Lou Gaudio
Assistant General Manager
Sheraton Tarrytown
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
116 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 28 September 2013 via mobile

If it was not for as wedding I would
Never stay here. The fan in bathroom runs constantly. Staff said they would have go to the roof to fix it, which was not done during our stay. Rooms dark, hotel needs a facelift!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Josmshank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit, Michigan
Level 3 Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 September 2013

Stayed here over long weekend and everything was top notch. Nice room, excellent breakfast facility, and staff was very attentive to our needs. Left phone charger in room and a quick call had them retrieve the item. No hassle.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelTime336
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Tarrytown Hotel

Property: Sheraton Tarrytown Hotel
Address: 600 White Plains Rd, Tarrytown, NY 10591-5104
Phone Number:
Region: United States > New York > Westchester County > Tarrytown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Tarrytown
#5 Business Hotel in Tarrytown
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Sheraton Tarrytown Hotel 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
A warm welcome awaits you at the Sheraton Tarrytown Hotel. Our full-service hotel brings you to the heart of the charm and beauty of Westchester County's historic Hudson Valley. ... more   less 
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Also Known As:
Sheraton Tarrytown Hotel New York - Westchester County
Tarrytown Sheraton

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