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“Home away from Home”

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Courtyard Tarrytown Greenburgh
Ranked #1 of 7 Hotels in Tarrytown
Certificate of Excellence
Gilbertsville, Kentucky
1 review
“Home away from Home”
5 of 5 bubbles Reviewed 5 July 2014

The staff at this hotel were not only cognisant of my needs but went overboard to meet them. I felt as though anything I needed would be provided. The rooms are definitely 5 star, as well as hotel staff being available for any needs including suggesting places to see, resteraunts, etc. They always greeted me with a genuine 'good morning, afternoon, evening' and ' is there anything we can do for you or do you have any questions/needs? ' They genuinely proved they meant it also.
If I have to stay away from home for a couple of weeks or even less this is the place to go.

Room Tip: ground floor or 1st floor avails you to all the parking spots and ease of access to the resteraunt...
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank charles f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
john a, General Manager at Courtyard Tarrytown Greenburgh, responded to this review, 21 July 2014
Dear charles f,

Thank you for your comments about the Tarrytown Courtyard by Marriott we appreciate your feedback and I am glad you enjoyed your stay. We are fortunate to have a staff that strives to provide world class customer service to all of our guests each and every day. I hope to see you again when your travels bring you to White Plains.

John Agabey
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572 reviews from our community

Traveller rating
    309
    203
    42
    14
    4
See reviews for
178
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132
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (149)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
1 review
5 of 5 bubbles Reviewed 4 July 2014

My family and I stayed for one night a couple of weeks back. We stayed on a Friday night over to Saturday morning. Our standards for cleanliness are very high and this place met them. Hotel is "tucked away" from the road, has ample parking (although on a slight slope in the front of the hotel - but there is more parking elsewhere), and had a relaxing atmosphere. I have stayed at Courtyards before on business trips and I like the set-up of it having a light fare open style restaurant adjacent to the lobby. Great for a quick breakfast (or lunch/dinner) with Starbucks coffee. But on this trip, we did not try the restaurant in this hotel. We stopped at nearby bagel place - a little more economical for our family. We used the indoor pool and it was larger than most hotel's indoor pools. Overall, we were very pleased with our stay. I had researched many hotels in the area before we booked this one and it met our high expectations. I'm happy to give this hotel a very good rating - they deserve it. We will be back if again in the area.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Always H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
john a, General Manager at Courtyard Tarrytown Greenburgh, responded to this review, 21 July 2014
Dear Always H,

Thank you for your comments about the Tarrytown Courtyard by Marriott, I am very happy that you enjoyed your stay. You are correct this is an ideal location for both business and pleasure. Just a short distance from Whiteplains’s major attractions and in close proximity to several restaurants. Of course you can also enjoy breakfast or dinner in our bistro which also has an outstanding wine selection as well as your choice of sprits. I look forward to seeing you the next time your travels bring you to White plains.

John Agabey
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Queensbury, New York
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 2 July 2014

This hotel was really a pleasant surprise. My main concern is always cleanliness, and It was spotless. The staff could not be nicer or more helpful. If you want a lot of glitz, pay more and stay elsewhere. If you want a clean, comfortable, quiet and friendly stay, book your res here. If I had to make one suggestion, I'd say it might be helpful to have the bistro open for longer hours. They were not open during the hours we would have been able to eat or have a drink, so we had to go out. I would have liked to give it a try. But overall, it was an excellent experience. I wish we could have stayed longer, and I hate hotels!!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wolfdog10d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
john a, General Manager at Courtyard Tarrytown Greenburgh, responded to this review, 21 July 2014
Dear wolfdog10d,
Thank you for your comments concerning the Tarrytown Courtyard by Marriott. It is heartwarming to see all the training we do on customer service is having an impact on our guests. My motto is clean rooms and friendly people I am happy we met these expectations. I sincerely hope the next time you are in White Plains you will stay at the hotel where “everybody knows your name”.
John Agabey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

Upon arrival, we received a very warm and welcoming greeting from Jaleeza. Fast check-in, very smooth. We keep returning to this wonderful hotel because of the great staff, comfortable and clean accommodations, and ease of access to the rooms. The hotel has a wonderful contemporary reception and lounge area. What a wonderful place to stay. We shall return!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Glenn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
john a, General Manager at Courtyard Tarrytown Greenburgh, responded to this review, 21 July 2014
Dear Glenn M
Thank you for your kind comments about the Tarrytown Courtyard by Marriott I am glad you enjoyed your stay. You are correct Jaleesa is a gem as all of the associates take great pride in our newly remodeled hotel.
We try to treat all of our guests like “family”, I am glad we met those expectations. The staff here at the Tarrytown Courtyard by Marriott is well trained and they take pride in delivering world class customer service. They not only have good knowledge of the hotel but additionally they all have knowledge of the surrounding areas. It is a perfect location for business as several corporate offices surround the hotel. We are also centrally located just a short distance from all the major attractions in White Plains.
I am glad we met those expectations. I hope the next time you visit White plains we will have the opportunity to spoil you again…..
John Agabey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Ramon, CA
Level Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed 29 June 2014

Nice hotel with a bar and food area with individual seating areas that was really nice. Bed was good, internet speed was good, nice courtyard to sit out and have a drink. A little hard to find from the direction we came in and frankly one elevator in the back corner of the building was pretty inconvenient, but the rest of the hotel was really nice and clean.

Room Tip: We asked for "away from the elevator" not realizing that there was only one elevator on th...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank casanramon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
john a, General Manager at Courtyard Tarrytown Greenburgh, responded to this review, 21 July 2014
Dear casanramon,
Thank you for taking the time to post comments on Trip Advisor about your recent stay Tarrytown Courtyard. We truly appreciate the opportunity to hear about the great experiences that our guests have at Tarrytown Courtyard by Marriott. I hope to personally welcome you back to our property in the near future and wish you all the best in future travels!

Sincerely,
John Agabey
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New York City, New York
Level Contributor
109 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 29 June 2014 via mobile

Ckean, quiet, comfortable room. Free WiFi. Didn't get to try the Bistro, the hours were too short. Liked having a refrigerator in the room. Sink outside the bathroom was helpful. Neat touch - electrical outlets in the lamps so you can charge phones.

Stayed June 2014, travelled with friends
Helpful?
1 Thank songbird1329
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
john a, General Manager at Courtyard Tarrytown Greenburgh, responded to this review, 21 July 2014
Dear songbird1329
We read your review and are very happy to know you enjoyed your time at Tarrytown Courtyard and we hope to see you again very soon for your next stay in Westchester!

Sincerely
John Agabey
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Skaneateles
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 24 June 2014

This was our second time in this month to stay here and the hotel personnel could not have been more accommodating. We were given a very nice room and they even moved us around to accommodate our needs. Convenient and quiet location and the free internet was terrific compared to other hotels that charge for it.

Room Tip: Higher floor away from groups. Be specific on your needs.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BillNYS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
john a, General Manager at Courtyard Tarrytown Greenburgh, responded to this review, 21 July 2014
Thank you very much for your kind comments about your recent stay at the Tarrytown Courtyard. Tarrytown Courtyard by marriott takes pride in the special services offered to our entire guest. It is not easy to select a hotel that values guest in making sure their stay is memorable especially when traveling on the road. We will always accommodate guest who are in need of any request such as refrigerators, microwaves, and room location. We hope to see you soon. I am happy that Tarrytown Courtyard by Marriott had another great guest experience.

Sincerely,
John Agabey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Tarrytown Greenburgh

Property: Courtyard Tarrytown Greenburgh
Address: 475 White Plains Rd, Tarrytown, NY 10591-4904
Region: United States > New York > Westchester County > Tarrytown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Tarrytown
#2 Business Hotel in Tarrytown
#2 Romantic Hotel in Tarrytown
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Tarrytown Greenburgh 3*
Number of rooms: 120
Official Description (provided by the hotel):
This Tarrytown hotel near Sleepy Hollow offers renovated rooms, complimentary high-speed internet access, a 24-hour business center, indoor pool, and comfortable, flexible lobby spaces including communal tables and lounges. The Bistro serves healthy breakfast options, Starbucks coffee and evening dinner service with cocktails. We look forward to making you feel at home! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Travel Republic (UK), Hotels.com, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Courtyard Tarrytown Greenburgh reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Tarrytown Greenburgh Hotel Tarrytown
New York City Courtyard
New York City Marriott
Courtyard Tarrytown Greenburgh New York - Westchester County

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