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“Friendly, helpful staff, nice place”

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Doubletree by Hilton Hotel Tarrytown
Ranked #3 of 7 Hotels in Tarrytown
Certificate of Excellence
GreenLeadersSilver level
Portland, OR, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Friendly, helpful staff, nice place”
Reviewed 2 July 2014

Friendly, helpful staff, nice place. Good rooms. They say have to have 200 characters. Hopefully this will take me over that threshold. Still typing. Let's try this again. Seriously. The hotel was great. But they are making me keep typing to post this review.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Jack H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,299 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (216)
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English first
Palm Harbor, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2014

Minutes from Westchester Cnty Airport and NYC. Being in Tarrytown, it gives you the option to take the train into the city as well. Bedding was very comfortable. Only dislike is the pedestal sink in bathroom, just not convenient for a woman and her toiletries. Breakfast buffet was very good. Staff very friendly. Even with multiple wedding functions happening that weekend, there were no disruptions or inconveniences to our stay.

  • Stayed June 2014, travelled as a couple
    • Value
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Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Serena A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albany, New York area
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 25 June 2014

The room was clean and spacious. As with this chain, we got delicious warm cookies upon our arrival. The beds were comfortable and bathroom was clean. The room was nice and quiet. The icemaker on our floor was out of order, but it was easy enough to use the icemaker on the floor below. No complaints at all. Very close to the Clearwater Festival in Croton, so it was a convenient location.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
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    • Service
Helpful?
2 Thank Sha03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tarrytown, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 June 2014

I found the front desk staff snooty, the rooms were dirty. Our room on the HHonors floor was worse than my daughter's on a "regular" floor. The traffic flow in the parking lot was so bad that getting around the lot was more dangerous than driving in New York. When my key demagnetized, the man at the desk would not believe it was our room, and the manager had to insist she rekey the card, and then he gave me a lecture about how delicate the cards are. It's the first Hilton or any other key card I have demagnetized in EIGHT years, and that one was a function of football stadium secuity and everyone in the hotel who went to the game had to be rekeyed. Fortunately, i was there for a family wedding, so I do not have to return.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Sorouch H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tarrytown, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 June 2014

the walls and doors are very thin. We hear EVERYTHING upstairs and outside. Not much food choice. The rooms are old and carpet was too. No frig!! they need to update the place. Most importantly is the heavy noise factor.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Alex M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Titusville, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 June 2014

I can not state this problem more than this. I and my family ( which is extensive) will never use this hotel again. Such a shame due to the fact that the hotel is beautiful. The smell was over whelming and sickening. This problem is a constant problem that this hotel is fully aware of. It is listed in the whole survey.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Olga P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linda R, Director of Sales at Doubletree by Hilton Hotel Tarrytown, responded to this review, 27 June 2014
Thank you for sharing feedback on your recent stay at our hotel. We apologize for the unpleasant odor you encountered, and we’re taking steps to freshen our guestrooms and common areas for future guests. We know that travel can be stressful, and we try hard to make sure all our guests have a rewarding experience at our hotel. We hope you’ll stay with us again in the future so we may better demonstrate our commitment to your family's satisfaction.
Regards,
Linda
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, Oregon
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 24 June 2014 via mobile

Google the Croton Aquaduct and you will trace its route from Central Park to north of Tarrytown. I mention this in my review because this bike/walking path is a remarkably hidden gem. You can access this pathway a 1/2 block from this Hilton. If you want to visit the Hudson River estates as well as Sleepy Hollow Cemetary PLUS take a 40 minute train ride to Grand Central Station... Stay here and save a lot of money. There is a high priced Tarrytown Inn a block away but it really isn't worth the added expense. Trust me. This is a wonderful place to stay.

Stayed June 2014
Helpful?
1 Thank piratejani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Doubletree by Hilton Hotel Tarrytown

Property: Doubletree by Hilton Hotel Tarrytown
Address: 455 S Broadway, Tarrytown, NY 10591-6002
Phone Number:
Region: United States > New York > Westchester County > Tarrytown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Tarrytown
#3 Romantic Hotel in Tarrytown
#3 Family Hotel in Tarrytown
#3 Business Hotel in Tarrytown
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Doubletree by Hilton Hotel Tarrytown 3.5*
Number of rooms: 246
Official Description (provided by the hotel):
TripAdvisor of Excellence Award Winner 2013 and 2012 Doubletree by Hilton Tarrytown offers visitors the perfect location to explore history, dining, shopping, nature and entertainment and do business in between. Located in Westchester County, 25 minutes north of New York City just off I-87 and I-287, the hotel is easily accessible by air, car or train. Once you arrive, this unique hotel offers comfort and convenience in a relaxed atmosphere. The indoor pool, 24 hour fitness center, Day Spa, Restaurant and Lounge, Women's sauna and men's steam room complements a perfect travel experience. Since it re-opened, the hotel has been satisfying one customer at a time. Come and see it for yourself. ... more   less 
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Also Known As:
Doubletree By Hilton Tarrytown Hotel Tarrytown
Tarrytown Hilton
Doubletree By Hilton Hotel Tarrytown New York - Westchester County

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