Not what it was when it first opened. The changes in staff have taken a toll on this, once, excellent hotel. They are losing sight of the importance of the customer's overall experience. We have been going there for years and have seen a decline in the food, and the management's attitude about resolving issues. We often would bring a dozen of our relatives back to the hotel for dinner and drinks. We will no longer be doing that, after our visit these past few days.
- Official Description (provided by the hotel):
- The BEST WESTERN PLUS Ticonderoga Inn & Suites is the Lake George and Lake Champlain area's newest and only full service lodging complete with 54 new comfortable rooms, pub, restaurant, banquet and meeting rooms, indoor heated pool and fitness center. We combine warm design and decor with modern services and amenities, immaculate accommodations and friendly service. Situated in upstate New York’s Adirondack Mountains, we're the ideal choice for business or leisure travel. ... more less
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- Also Known As:
- Best Western Plus Ticonderoga Inn And Suites
- Best Western Plus Ticonderoga Hotel Ticonderoga
- Ticonderoga Best Western