We stayed for 2 nights at the Riverside and were very happy with our room - clean, simple, a very small bathroom but perfectly adequate for a short stay. The view across the terrace to the river was delightful. Food was delicious (I recommend the Sea Bass - fantastic!) and the staff were very nice, apart from Stephanie behind the bar who never smiled, made eye contact or spoke on any of the occasions she served us. We were particular impressed with Alice, who remained calm, efficient and friendly even when she seemed to be the only one working. All the guests we spoke with over the weekend were in agreement that this place would be great if only they had sufficient staff, which was hopelessly inadequate, leading to much dissatisfaction.
The purpose of our trip was to the visit the National Memorial Arboretum and this hotel is well placed for an easy run there and also lovely for riverside walks directly from the garden.
- Official Description (provided by the hotel):
- Sky packages in rooms ... more less
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- Also Known As:
- Riverside Hotel Staffordshire