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“Good value but needs some tweaks”
Review of CenterWay Hotel

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CenterWay Hotel
Ranked #1 of 13 Hotels in Tonawanda
mi
Level 5 Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Good value but needs some tweaks”
Reviewed 3 October 2011

Price was right for one night stay compared to other chains in the area. Comfortable beds and enough room for two people with carry one bags. Free wi-fi worked well. Check in and check out was friendly and efficient. Quiet location on culdasac with apartments.

Two areas of improvement. Towels are quite thin. Breakfast area is small and could use some hot offerings like a waffle maker.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kbrobeil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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140 reviews from our community

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    6
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26
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5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Celje
Level 5 Contributor
46 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 14 August 2011

Employees of hotel are really friendly and all the time there for your comfort and for your questions. Rooms are clean and we really appreciated because you can open the window in room. Very convenient to visit Niagara Falls.
Overall impression of hotel is very good.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Ribez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 July 2011

Overall not bad. Last hotel room available in the area. The non smoking room smelt like smoke until we turned off the air conditioner. Room was overall clean, small and effective.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Canuck4454
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Folcroft, Pennsylvania
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 July 2011

Checked in 7/10 unfortunately by the most crass, decrepid and miserable hotel clerk I have ever met. Mind you, I have traveled and stayed in several hotels over the years. This one was the cream of the crop for horrific service. We checked in. The woman was absolutely foul from the get go. Not a smile on her face. We had reserved our hotels on priceline. I thought the rooms were prepaid for as when you book on priceline, 99% of the time, it's already prepaid. My friend that was with me accidentally dropped her keys on the desk and the hotel clerk says "Please take a seat ma'am." - WTF. To make matters worse, she just continued her irrational behavior throughout checkin. We had booked 2 rooms. The woman asks for two separate credit cards - again, we booked it with ONE credit card. I walked out after checking in because I just could not take her incompetence. I tried to reason with the second clerk working on the shift, but she also did not care about anyone and couldn't answer simple questions.

The room stunk. They advertised a queen bed. Bull. It was a full at its best. I have a queen at home and it's bigger than the bed they have.

I will never, ever, ever, ever, ever times infinity stay at Microtel again. Beware checking in. Oh, they also make you slide your card in for getting ice. Sad, isn't it? I paid $89.95 for the room - it was not worth the aggravation.

The room was small. The bathroom was kinda dirty as well. We didn't spend most of our time in the room, thank God.

There are PLENTY of other hotels around. Do not use this one or the evil witch will shoo you away with her broomstick!

Room Tip: Go to another hotel!
See more room tips
  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank wordguy80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bronx, New York
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 July 2011

I wanted to take my family to experience the Falls and I was looking for a place to stay and it happened that this was the only one in the area that had vacancy. I was a little worried about the place and I was wondering why it was the only one with vacancy. The room is tiny, tv is on top of the dresser, I don't understand why they don't mount it on the wall, but for the price it was very good. We only used the room to sleep since most of the day we were out. Breakfast was ok, if you like bagels and cereal, free coffee 24 hrs was a plus for my wife. Room was clean, staff was friendly. I will stay there again. Take advantage of that 15% off for dinner at the Texas Road House, good food and portions the size of Texas.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank FamTraveler10469
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amherst
Level 5 Contributor
97 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 26 June 2011

If you are looking for a room to simply sleep in while you sight see around the falls, this is the place. Room was clean, bed was comfortable.( Night staff is more friendly and helpful than the day staff.) Free breakfast is bare bones minimum; bagels, cereal, juice, and coffee.
Book on-line for the best price..they will quote you $89.95 at the hotel, you can find $60 on line, which is all you should pay for these rooms since the hotel has no ammenities and the taxes in NY are quite high. Get a list/direction sheet from desk clerk for area restaurants, they are tucked away on back streets that you won't be able to find!

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank AmherstCallie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level 6 Contributor
311 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed 22 April 2011

Good price for long weekend. Room is compact but clean and tidy. Free coffee avail 24 hours down hall and extensive vending machines. Free basic breakfast incl in price.

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cityboy_nz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about CenterWay Hotel

Property: CenterWay Hotel
Address: 225 Crestmount Ave, Buffalo, NY, Tonawanda, NY 14150-6310
Phone Number:
Region: United States > New York > Tonawanda
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 13 Hotels in Tonawanda
Price Range (Based on Average Rates): £
Hotel Class:2 star — CenterWay Hotel 2*
Number of rooms: 100
Official Description (provided by the hotel):
24-Hour Front Desk. Complimentary Continental breakfast. Non-smoking Rooms available. In-Room-Safe, Heating, Air Conditioning, cable TV and phone services in every Room. Free local and long distance calls in the USA and Canada. For the convenience of those that may be allergic to pets we maintain a "pet free" environment. Pets are not allowed. Wi-Fi is available in all areas and in-rooms, it is at no charge. Wired internet is available in some hotel rooms. Free Guest parking on site (reservation is not needed). ... more   less 
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