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“Another great stay”

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Hilton Garden Inn Troy
Ranked #1 of 3 Hotels in Troy
Certificate of Excellence
Wichita Falls, Texas
Level 6 Contributor
299 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
“Another great stay”
Reviewed 24 September 2013

This was my second stay at the HGI in Troy and it will not be the last. I stay here when I am in Watervliet for meetings, close by to all the Albany area. This HGI is bigger then most, with a sports bar and conference accomodations as well. Interesting check-in as it is on a different floor then where you walk-in, but staff was great and made a quick check-in. The room was clean and updated, the A/C didn't cool off as much as I like, but I like it cold and many others don't. Breakfast was great both mornings and the sports bar wasn't to bad. The street it sits on is very busy and traffic tends to get backed up.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank travelnow39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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732 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (67)
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English first
Floral Park, New York
Level 6 Contributor
399 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 22 September 2013

We enjoyed this hotel because of our well cared for room, the good food in the restaurant (breakfast and lunch) and the friendly, helpful staff. The lobby offered a nice variety of sitting areas and also had games available for those who wanted to relax or make time go faster while waiting for a working spouse!

  • Stayed September 2013, travelled on business
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank tweedybird26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 5 Contributor
60 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 September 2013

Went to the hotel for a conference. Excellent service with FREE VALET. Not far from the airport or highway. Comfortable seating. Not too cold. Plenty of bathrooms and welcoming staff. Lunch was a little difficult. The conference was on one floor and lunch was divided between the floor above or below the conference floor. Not enough seating on bottom floor after being told to go to bottom floor because top floor was filled only to be told that they were wrong. Staff made it comfortable for those that chose not to move again. Overall good experience.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Msfong66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clemson, South Carolina
Level 6 Contributor
120 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 17 September 2013

The HGI in Troy is clean, easily accessed, and provides a good value. The staff are warm and friendly, and the sports bar being on-site is a nice bonus. It's not an overly elegant hotel, but certainly is more than adequate for the business traveler desiring the predictability of a typical Hilton Garden Inn.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bagator1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malta, New York
Level 5 Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 16 September 2013

My family was planning a 70th birthday party for my mother-in-law on Travers Weekend, so we knew that nothing in the Saratoga area would be available or affordable, so we started looking in other counties. When I saw The Rensselaer (the Hilton Garden Inn's banquet facilities) online, I was immediately struck by how classy everything looked. My husband and I met with Kimberly Ryan at the facility and took a walk through the different rooms that would be available. It really is a hidden gem in Troy, New York. Of course, there were a few hiccups along the way between a changed menu and some accommodation changes, but all in all, I would highly recommend the location for a wedding, party, shower, etc. Plus, I have to say that the food was delicious. We went with a dinner buffet because it allowed for a number of food choices that would accommodate even the most discriminating palate. For me, the crab-stuffed sole was the best dish on the menu! Everyone raved about the food. Ultimately, we rented the "American Grill" room which also gave us the fireplace and barroom right next door for our appetizer hour. It was beautiful and everyone had a great time. An added bonus was the fact that The Recovery Room Sports Bar is also in the hotel, so after our party, we all went up to our rooms, changed and had a drink in the bar! The rooms were appropriately appointed, clean and quiet. What more could I ask for!

Room Tip: The hotel is located in Troy, but don't let that dissuade you from booking an event or room here...
See more room tips
  • Stayed August 2013, travelled with family
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Helpful?
Thank Saratoga_Pixie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staten Island, United States
1 review
Reviewed 16 September 2013

Always a great stay, clean rooms, good sports bar and staff is always great. Location is nothing special for a business trip you can beat this HGI! I stay here once a quarter and never had a bad experience.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Eric C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United States
1 review
Reviewed 15 September 2013

The bathrooms were unclean in the corners. Breakfast service in the morning, even though it was a buffet, I only saw the waitress once. That was when it was time to give me the check. We chose this hotel because it was close to Rensselaer Polytechnic Institute. I would not stay here again, even if it meant a longer drive.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Calworth F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Troy

Property: Hilton Garden Inn Troy
Address: 235 Hoosick St, Troy, NY 12180-2428
Phone Number:
Region: United States > New York > Troy
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Troy
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Troy 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hilton Garden Inn Troy Hotel Troy

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