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“HILTON HONORS: TRUE to type” 4 of 5 bubbles
Review of Hilton Garden Inn Troy

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Hilton Garden Inn Troy
Ranked #1 of 3 Hotels in Troy
Certificate of Excellence
losangeles
Level Contributor
89 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“HILTON HONORS: TRUE to type”
4 of 5 bubbles Reviewed 15 May 2014

The basic amenities are available at this hotel, but the outstanding item for me was that the pool, although small, was good enough for a workout. that was marvelous. The complimentary breakfast on mother's day wasn't bad either--cinnamon rolls and another muffin were tasty and the location in the lobby allowed me to talk to other guests.

  • Stayed May 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank RKZ90027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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665 reviews from our community

Traveller rating
    387
    206
    42
    25
    5
See reviews for
252
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
Philadelphia, United States
1 review
4 of 5 bubbles Reviewed 2 May 2014

Adequate hotel with helpful staff. I liked that there were microwave meals and other food available and microwaves in the room. Helpful when you're traveling alone and don't feel like going out for a meal. Unfortunately, no cutlery was provided, but the staff went and found some.

  • Stayed April 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ann E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Foxborough, United States
1 review
4 of 5 bubbles Reviewed 21 April 2014

The HGI is the nicest hotel I have stayed at in the Troy area. It is convenient to RPI and to downtown Troy. There are plenty of stores and food places nearby and the hotel bar is fun. The rooms are in excellent condition, clean and comfortable. The food is OK, but there are other places to go nearby, so it is not a problem. I would definitely recommend this hotel if you are staying in the Troy area.

  • Stayed April 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
74 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed 16 April 2014

Recently stayed here for a conference being held at their hotel. Check in was quick and efficient, the chocolate chip cookies were a nice touch and very tasty! We appreciated having a list of local restaurants printed at the desk but we ended up eating in their Recovery restaurant which was awesome.

The hotel was very quiet which I appreciated because I'm a light sleeper. The only thing I wasn't a fan of was the mattresses; they were a little too hard. At first I thought they had the Sleep System beds but I couldn't find any literature or controls so I figured they were normal mattresses. They definitely had some sort of pillowtop cushion but they were a little too tough for my liking.

They placed a small bag of candy and welcome note on our beds which I thought was a very nice touch. My colleague had to get his key reprogrammed for his room at night and said the front desk staff was wearing a personal sweatshirt behind the front desk. The only reason we really noticed or cared was because we were there for a Hilton Garden Inn Conference and we're all hotel managers.

Breakfast in the AM was good but our waitress kind of dropped our food and left. We waited a few minutes after we were done but ultimately had to head to the host stand to get our check and pay.

If I ever had to travel back to this area for leisure or business I would consider staying again.

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kristin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Point, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 April 2014

If you decide to stay here, you will not be disappointed! From the fresh baked cookies at the front desk to the refreshing flavored water in the lobby, the whole experience gives you a first class feel with the customer satisfaction you would expect at a 5 star hotel! Highly recommended for business or for a family get away!

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ishmeile M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eagan, United States
1 review
5 of 5 bubbles Reviewed 11 April 2014

My experience began with the shuttle driver who picked me up at the airport. He was very welcoming and friendly. I was then greeted with fruit water and snacks and got the keys to my spacious, clean room. The 2 days that I spent there on business travel were very comfortable and I would definately go back.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 11 April 2014

The Hilton Garden Inn was nice, comfortable and the room was clean. The decor was simple but pleasing. The staff was friendly. We only stayed one night for visiting a close-by college but would recommend it for a longer stay.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ray L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Troy

Property: Hilton Garden Inn Troy
Address: 235 Hoosick Street, Troy, NY 12180
Phone Number:
Region: United States > New York > Troy
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Troy
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Troy 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hilton Garden Inn Troy Hotel Troy

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